Steve's Auto Sales of Madison

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff Grieshammer
4 months ago
Steve is a wealth of knowledge to help you sort out the best vehicle for your needs. Great options to choose from and Steve knows his stuff when it comes to the mechanical side of vehicles. I would recommend Steve's Auto Sales to anyone looking to buy a vehicle.

  Emilie Johnson
5 months ago
Steve has a very nice variety of cars on his lot! He was very knowledagble, honest, and always goes above and beyond to make his customers happy. He has extensive experience in the business and I will continue to work with him. I can always find the type of vehicle I am looking for and sometimes he even has a suprise and has got something better than what I was expecting. He also has a great service department team that are always friendly and provided high quality service at all times. I give Steve s Autos 5 stars because he keeps it 100. Thanks I love my new car!

  Walter Johnson
6 months ago
Steve takes good care of his customers and talks to them with respect, I highly recommend Steve's auto if you need a car or car service. He's the most affordable dealer in Madison WI if you ask me.Shout out to steves auto sales

  D Fis
3 months ago
Committed to customer service! Steve has great deals and will work with you on financing! Thank you for finding me a great car!

  moka collins
5 months ago
I love Steve s Auto Sales. He is willing to work with you! As well as being very professional, and kind. I would definitely recommend doing business with him!

  D Fischer
5 months ago
Steve was a great guy to work with! Impressed with his knowledge and financing he has available! Great selection of cars in my price range as well!

  Frank LaVoie
3 years ago
I found my dream car, a Nissan GTR, via an entire US based online search that took weeks. It just happened to be at Steve s Auto Sales in WI, though I live in Colorado. The car met my parameters, at least from what I could read online (price, year, color, modifications, mileage, etc.). But, it s a rare car and typically abused if on the used market. I decided to call up Steve and see what I could learn.From the get-go, I felt comfortable with Steve as he did his best to answer my many questions, some quite technical. Ultimately, I felt comfortable enough to make a verbal agreement with him on the phone and book a one-way flight to WI. He met me at his office toward the end of the workday and stayed well past closing time to assist me as my flight time could only get there so early.As I am on his lot and completing paperwork on likely the most expensive car he has for sale at the time, a couple young men walk up the sidewalk. They were dirty (likely from work), hair a mess, holes in their sweat pants, dirty white tank tops, etc. Apparently one of them was a former satisfied customer who was bringing his buddy in for a car. It was after hours, Steve s helping me to buy the money car, and he excuses himself to go chat with these guys. Here s what blew my mind that I wouldn t find elsewhere he treated those boys the exact same way he treated me. Same language, same respect, same mannerisms, and no judgments. Made me respect him and his business even more. You could tell he was there to help everyone and was willing to treat everyone equally, like he really cared about your experience there. It was refreshing to see.Took me a month or so to get to this review. I drove the car home 900 miles the next day, then still wanted to feel it out and make sure I didn t have a lemon. I took it to Nissan for a full inspection; I then took it to a local tuner and dyno for testing and inspection. The car is in amazing shape. Well maintained, needs nothing, and hyper reliable awesome accolades for a street legal race car.Steve was helpful and friendly on the test drive, during paperwork, and helping me find my way around town and know where to eat. Highly recommend him and his dealership.

  Earnest
5 months ago
I always love shopping with Steve! I always get the best deals and great customer service. This is the second car I have purchased from Steve.

  Tonja Ames
8 months ago
We came to look and purchase a truck this weekend. Was met by Steve and was told that this truck had issues, and went on and on about them however nothing was said on listing and was selling as is. He had a potential buyer coming after 11 and selling it to him. He was in to big of a hurry to run home and take a shower?We had cash in hand came from out of town and guess what, the truck is still listedas of this morning. Guess the buyer didn't show. After reading reviews, I see now we were lucky.

  Black Widow
4 weeks ago
Steve ShadyNever again will I purchase another car . 12 thousand total in the end . $1000 for warranty that didn't even apply to my Kia. Full brake job needed after I seen I had no new breaks but so old they crumbled when replacing them . I was lucky I didn't get into a car accident trying to stop . Full detailed needed . Steve Shady refused to refund any portion of financing so I was stuck still paying for that portion of financing. After knowing Steve Shady for 12 years I believe our fling friendship has been over with .NOTHING comes from greed as him . BEWARE of his Shady selfish business. Not a good person at all .

  Gavin M Garthwaite
10 months ago
SCAM SCAM SCAM!! He will send you on your way with a vehicle that is not okay to drive, so when it breaks down you have to bring it back to pay him to "fix" brought my vehicle to hopefully get it repaired it leaves in worse condition than when I brought it. "Friendly" and pushy with no regard to you or your situation. Those 5 stars are all sound like the same person. No stars is a better rating

  Cory Weera
5 months ago
Steve is awesome to do business with. Very upfront and honest. Would definitely recommend without any reservations.

  Maleah Wright
a year ago
We made a special trip to Madison to look at a vehicle. I had reached out to them ahead of time to make sure the time worked for everyone, and we were told when we got to Madison that the vehicle was not there and would not be back until the following week as it was "getting repairs done." Unacceptable lack of communication. They did not have another vehicle that met our needs.We did not see a need to go back or try to communicate further. Would NOT recommend to anyone, ever. This was my first and absolutely my last experience with this dealership.

  Eric Grimm
5 months ago
Solid dealer. Honest, up front, and well knowledgeable. Ready to go off the lot. I would look to buying again from here.

  Darrieal Montgomery
2 years ago
I've been a customer of steves for years. I have recently this year bought 3 cars for steves auto sales and I have been very satisfied with my purchases. Have had no major issues with either of them and if there is something small that needs to be taken care of Steve is very accommodating with helping get things fixed. Would recommend him to everyone I know. Will forever have a customer in me

  Chelsea Fine
3 years ago
Steve is one of the friendliest, down to earth car sales guys ever. He treats everyone the same and with the best of assumptions. It has taken me awhile to get around to writing this review but that is because I have so much to say :)�I traded in my old car back on Fourth of July 2020. Steve was very willing to meet me with the budget I brought in and the expectations I had around trading my car in. He even gave a little more than the car was worth in order for me to stay in the range I wanted to. I jumped very quickly and spent only a few minutes in the car with it on since I have no car knowledge whatsoever. So the rest of this story is a little more on me. Right away I noticed the car's air was not working so well so Steve had his guys hit it with a charge (yes, car people this is probably not correct terms but just bear with me). While doing that they noticed another piece that needed to get replaced. Steve took the costs and helped get the car up to speed. We scheduled a time for me to come back as they needed to order the piece in.To fast forward through my story, the air conditioner ended up having a leak and needed more pieces to be replaced. Through this all, (since his garage didn't have those capabilities) Steve sent me to Abdul, a mechanic with his own little shop who works with Steve. Abdul was also great and super helpful. Steve helped cover labor costs and parts that made sense.Long story short, the car had/has some problems but what do you expect from a used car that I didn't look at much. His guy's make sure all the checkmarks are checked before the car goes off the lot but there's things that you don't know until the car runs around for a while.�During this time Steve's Auto moved locations so I got to experience being in both offices. The new location has a more intimate setting in the office but is brighter and Steve is very attentive to the needs of the customers and communicative. He is quick to pick up calls and text back and forth. One visit we had miscommunication on timing and the shop ended up being closed when I arrived. He quickly worked with any of his connections and sent me to Abdul who helped me fix my car quickly.All in all a great local place. If you need a used car and a friendly, non-pushy salesman come to Steve's Auto!

  Anthony Jarold
6 months ago
Steve Auto sales does a great job for a small lot. I got what I needed quickly and the car runs great!

  Ezra Lee Jr
5 months ago
Good customer service and good car! He a good vehicle go see Steve!

  Lavern Brown
7 years ago
I bought my truck from Steve about 3 1/2 years ago.. and it's still running like a champ.. with a few repairs though out the years, but it happens.. when I bought my truck the rear view mirror was cracked,however Steve took the time to fix it, out of his own pocket to make sure I was a happy camper, when purchasing my truck. In addition Steve was definitely very polite and very respectful.. I would definitely recommend purchasing a vehicle from him.. I would definitely purchase another vehicle from Steve in the future:).

  janelle martinson
10 months ago
Daughter bought a car less then a month ago 5/23 the brakes are bad the engine is having issues and doesn t seem to be very helpful I have worked in the car business and always want to see the local people do good but now maybe the big dealers are better they will take care of you!!!!

  Perry Williams
6 months ago
Steve gave me a great car for a great price. No hassles!

  Jessica Tucker
2 years ago
Would never recommend to ANYONE. I have had nothing but issues every other week since October when I bought the vehicle. He claimed to "fix" some things to "make it right" then 2 days later I was on the side of the road with my 10 year old and 2 month old baby. This man took full advantage of me. I even told him from the jump I am trying to purchase a reliable vehicle for me and my children. He just saw dollar signs.

  Mustapha Singhateh
2 months ago
The worst place to buy a car this guy is a scammer please stay away.

  Rick Stanifer
5 years ago
Saw a truck I was interested in on car gurus, called Steve asked him about the truck. He described the truck to me ,told me it had some rust in areas that normally gets rust, (rocker panels ). Decided to go take a look it was a 6 hour drive. Steve was very friendly and the truck was how he described it. Let me and my son take it for a test drive. The truck is mechanically sound, waa I very good shape. Purchased the truck and drove it home, on the way Steve called me and asked how I liked the truck. Good man , was honest on all he said . I'm very happy with my purchase.

  Pats Fan
6 years ago
One word: DECEPTIVE. Don't waste your time and money. Update: In response to Steve's comments, he obviously does not tell the WHOLE story, but not surprising, since he seems to have problems with honesty. What DID happen was: After talking to Steve on the phone about the vehicle, ( I live in NH , 1,100 miles away, ) and being told, along with his PRINTED ADVERTISING that there were NO ISSUES with this vehicle, I flew out to see it.When I arrived, I asked if he would put the vehicle up on his lift to inspect the underside, was told that he had another vehicle on the lift and couldn't. He said that the vehicle was ready to go, fully inspected. I did take a brief test drive, and based on what I was told, purchased it. While driving home, less than an HOUR later, all the warning lights came on in the dashboard, along with the exhaust coming apart simultaneously. I was 50 miles from the dealership on a Saturday afternoon/evening.I called Steve, he didn't try to come and get the vehicle or me, just asked for pictures. I took as many as I could and sent them, Steve never called back, or answered his phone. I had to arrange to tow the vehicle back home at great expense.After getting the vehicle home, I contacted the dealerships that had serviced the vehicle in the past, finding out that the vehicle had major engine issues which was the reason the prior owner traded it in and that the warning lights on the dashboard had to have been cleared/erased by someone in order to resell it.After about a week of trying to get Steve on the phone, I contacted the Wisconsin dealership oversight bureau, sending in all my documentation, pics, his ad stating the condition, texts, etc. After a couple of weeks, I was told that Steve was "willing" to fix the problem, IF I payed to return it to him. ($1,000). He was unwilling to have the vehicle repaired by a factory dealer/repair shop in my state, insisting that it be returned to him.The investigator, Mr. Harding, also told me that he told Steve to either fix the issue or give me my money back. So, I returned it, waited several more weeks for him to fix the problem. And although Steve wanted me to sign off that I was a happy customer, I refused to sign the papers saying so. Oh, and BTW-, I saved all of the ads, communications, towing reciepts, emails, pics, texts, phone logs, etc. So if anyone wants to verify what I just stated, it would be no problem.

  Kelly Roberts-Schmidt
4 years ago
Steve was wonderful. He was nice, helpful and willing to work with us. I bought a 2006 Toyota Sienna he let me take it to my own mechanic for inspection and my mechanic couldn't believe how good of shape the van was in.

  Chris West
7 years ago
Steve is an honest seller...I traveled to many other locations (out of state) to find a particular used car. All three times the car was NOT as described, and I walked (flew) away. When I saw Steve's auto sales was selling the model of the car I was looking for, I called him and asked him to describe the car in detail. He told me pretty much everything about it (mostly good and some bad, but minor issues). So I flew out there, and there were no surprises...It was actually better than he described. I bought it, drove it back, and I am very happy with my vehicle purchase.

  Andrew Reyes
4 years ago
Seen Steve on a interview advertising the car I was looking into he seemed like a nice guy, first day I went over he showed no care that I just walked into his dealership. He makes it seem convincing when he says you re the 6th person that asked about the car yet the car has been sitting in the lot over a month, anyways I loved the car so much I came to see it again that day he was out moving cars and again had no care that I was there thinking about spending almost $20K fist thing he asked me was How are you financing with? What kind of customer service is that? I my self work in Direct Sales for a fitness company and that s just bad customer service. Point is he wouldn't talk to me or negotiation anything about the car, I think he didn t take me serious, I asked about the history and he said don t have it dude was rude decided he s not worth giving $20K with that service. You could of had a buyer!

  Willa Blasingame
6 years ago
We had a great experience with Steve s Auto Sales. He was able to secure the exact model vehicle for us and with low mileage. The deal was great and he provided excellent customer service along the way.

  Teanna Larson
2 years ago
Emailed about a car and asked to see it at six not knowing that they closed at five and was told it was ok to come in then. I did and had to call because the owner went home and rescheduled for five the next day. I showed up at four forty five and chatted with some other customers there and was told that the owner left at four thirty... Even though we agreed to meet perviously. Saw the car i was looking at and it looked nothing like the pictures i saw online. Back was missing a bumper and tire was flat, car parts inside the car and back light looks broken. Will not be coming back and will not be recommending