Auto Value Madison West

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dennis Thayer
3 weeks ago
I try to do some of my repairs on my Dodge truck and Honda Element. The staff here has been consistently helpful and had any needed parts. Most recently I went in on a rainy day and asked about some wiper blades. Kevin suggested some that happened to be on sale and even installed them that day. They work great!

  Dan Thompson
a year ago
I stopped by late Friday night and was helped by a very knowledgeable person at the counter. I needed a $3 oil drain plug washer and she took the time to hunt it down. The store was clean and well organized. They even carry boating and ATV parts. Pretty impressive.

  Jason Romaker
10 months ago
I have been a customer of them for years. Great machine shop and very knowledgeable staff. Prices are good and will continue to support this business.

  michael Miller
a year ago
Paul at Weaver Auto Parts - Odana Rd. has helped me as novice auto restorer many times over the years and goes out of his way to do things right. Today I stopped at Midwest Engine Repair on Milw. Street (much closer to my house) and the guy there spent 10 minutes explaining why he couldn't do the job, so I drove across town to Weaver and Paul told me what he needed to do and called later that day to let me know the work was done. Paul's a Can-Do person, such a rarity.

  T Hemaidan
3 years ago
To be fair, I have always turned to we Weaver auto parts for what I need for my car or truck. Always welcomed the small business feel and the friendly, competent service. In the last three weeks, however, I have been in there twice and each time there were have been employees without masks. When I asked why they are not wearing masks, The gentleman said I have sinus problems.....and so does she referring to the woman employee without a mask.I m gonna call BS on this one! Sinus problems is a thinly veiled way of saying, I just don t care enough about you to inconvenience myself. That s the last time I will shop at Weaver on Odana Road.Sad

  Wisdom Agbalati
7 years ago
Very bad experience with this company. after a week of placing an order, the salesperson Michael Ray got back to me saying the order was cancelled without his knowledge, he then requested for my card information once again in order to reorder my parts and refused because the old order has not been refunded. It has beeen extremely difficult to reach him ever since but he was easy to reach when I first ordered for my parts. my money has still not been returned to my account after 3 weeks. I just discovered their bad rating at the Better Business Bureaux. BBBBeware of this company!

  Andrew Goethe
5 years ago
These guys went above and beyond. I needed a new bulb for my headlight and they helped me get the right one and gave me the tip not to touch it with my hands or the oil from my skin willmake the bulb burn out faster. Then when I was in the parking lot trying to take off my headlight to put the new bulb in, they case out and showed me how to replace the bulb without taking off the whole thing! This really made the day of a car illiterate fellow! Thank you so much!

  Will Woerpel
5 years ago
The staff at this location are very knowledgeable on all makes and models of vehicles. Always friendly and glad to help. I have no problem driving the 45 minutes it takes me to get to this location because of there awesome service.

  Alexandra Nor
7 years ago
Weaver saved our vacation. Quick story...While driving from Illinois to northern Wisconsin, my husband and I had both of our wiper blades tear at night while it was snowing. With limited visibility, we were forced to exit at Madison. We drive a Range Rover, and spent almost 2 hours trying different auto parts stores in the Madison area. No stores carried the part or were willing to help us figure out what to do with our wiper blades.And then we called Weaver. The owner Leon was able to disassemble our wiper blades, disassemble a set they had on their shelves, and fit the blades onto our wiper assembly. Not only that, but the wiper blades and service cost us half as much as new wipers would have cost. Leon and Weaver Auto Parts saved our vacation. It's the friendliness and willingness to help and service people that makes small businesses great, and this company is no exception.

  James Baker
11 years ago
Everyone is very helpful but Paul and Matt are my "go to" guys, very sharp and since I'm very picky that's important to me. I refer these guys to anyone I come across that needs help with auto parts and many times machining services. One of the best parts houses in Madison!p.s. Who cares about appeal, it' a parts house. I don't need or want fancy just excellent product and service, they give both!

  B P
3 years ago
Wrong bulbs: Looking for front turn indicator bulbs for 2008 Honda Odyssey. Nice enough people but had trouble finding the correct bulbs and in the end sold me the wrong bulbs. Back to NAPA on University or Auto Zone on Verona Road. Won't go back.

  Chris Donisch
4 years ago
Poor. Bought a reman power steering pump. Paint hid all the mating surfaces on top. Marred and gouged. Leaked like a sieve. Could they make me a return customer? Nope. No help there.

  david d
9 years ago
I called on the phone before I came in to see if they had what I needed. They were helpful on the phone and did indeed have it in stock! Great experience overall, fair prices.

  Kevin Crow
5 years ago
Got the wrong brake light earlier in the day on a Saturday. Went to exchange it arriving at the store at 4:50 PM, but, they were closed even though they are supposed to be open until 5:00 PM on Saturdays according to their website and the sign on the door.

  Paul Endres
6 years ago
WISDOM AGBALATI WHO GAVE A BAD REVIEW, IS REVIEWING THE WRONG COMPANY. I BELIEVE HIS BAD EXPERIENCE IS WITH A COMPANY OUT OF GEORGIA THAT GOES BY THE NAME OF WEAVER PARTS. WISDOM AGBALATI APPEARS TO LIVE IN GERMANY. WEAVER AUTO PARTS RARELY IF EVER SHIPS INTERNATIONALLY. I HAVE WORKED AT THE ODANA ROAD LOCATION FOR 20 PLUS YEARS, I HAVE NEVER HEARD OF THE EMPLOYEE BEING REFERRED TO

  Bronson Endres
4 years ago
Great service and very helpful team that looks to help solve your problem instead of just selling you a part.

  sam m
3 years ago
Great service, quick in and out with no fuss. Better prices than most of the other stores around

  Annika Collins
3 years ago
Very helpful staff!!! I continue to go here for my car care needs. :)

  Brooke Ward
5 years ago
Very helpful-went out of his way for a small purchase to make sure I purchased the correct item .

  jessie cavins
4 years ago
Good customer service and always have parts real close or on hand

  M. E. (badgerstate142)
5 years ago
Very helpful and knowledgeable. Solved one of my problems, then sent me to someone who could solve the other.

  Jake Garvey
3 years ago
They have everything, and they know everything. They can't be beat. Not to mention great prices. Will keep going back for years.

  Thomas Henter
5 years ago
Really good advice they know what they're talking about and they have good product

  Scott Rhamey
5 years ago
Very helpful and courteous staff. And very reasonable prices.

  Danny Driscoll
5 years ago
Always the most helpful parts store in town

  Derik Burger
8 years ago
Helpful and knowledgeable staff. Great service.

  J D
6 years ago
I wish we had more parts stores like this in Madison.

  Titus Linebaugh
6 years ago
These guys always know what you're looking for!

  Vytas M
6 years ago
good service bit pricey

  guerit2
6 years ago
Good service and good prices