Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Cole
5 months ago
Recently purchased a part for my aircraft. I needed it quickly and could find no processing time on the website. Picked up the phone and called. My call was answered by a real person, no voicemail, no auto attendant, no confusing menus, a real person.The person on the phone was Patty, she was so nice and helpful. She promised that she could ship immediately, and waited on me while I completed my web order. She confirmed receipt of the order, and promised that it would go out with the day's pickup.Two days later a box arrived on my doorstep. Kudos to Wag Aero and to Patty in particular. My part was exactly what I needed and I could not have been happier with the service I received. Thank you and I will be a customer in the future I'm sure.
Phillip G
a year ago
Great people, good prices, but still can't go into the store. They need to move on and open up. Would probably have bought more but just got the basic stuff, can't impulse buy when you can't look at stuff while order is being filled.
NotSo SilentBob
a year ago
Only 1 star because none isn't possible.Terrible company that takes advantage of employees to the limit they are forced to stand up for themselves and then bill Reed claims is insubordination and terminates that employee. Piles work onto employees and then refuses to show anything other demanding production numbers.Shipping has been short handed for 2 months so product gets damaged when shipped by people pulled from the front office.
toxicxtreme
3 years ago
Absolutely the worst place to buy parts. Bought a brake conversion kit. Wag Aero stayed EVERYTHING was in stock. 2 months later we got half the kit and stated that it was going to be another 6 weeks to get the rest of the parts. Most hardware was mislabeled and missing. The fitting on the hydraulic lines were backwards. We have pics of everything. We have many more conversions todo and if we can t find another supplier, we will tell all of those customers we are no longer doing the conversions because of Wag Aero. Wag Aero Gabe is a whopping $100 on a $2500 kit as an apology. Complete garbage!
Jim Jacobsen (jamez1970)
3 years ago
Great customer service. I never had any problems with anything I had ordered there. In fact, one time they did not have something in stock and told me immediately and refunded my charge immediately.I have been here many times and every time has been great!
Floyd Taber
3 years ago
Always a great experience with Wag Aero ordered a brake rivet tool, rivets, screws and some other things fast easy service and always great to see them ay OshKosh!
Carla Centeno
3 years ago
My husband always orders parts for our plane here and always gets what he needs and their quality is known far and wide!
Joel
4 years ago
The boxes they ship with are nice heavy duty ones.
Ron Marish
4 years ago
Thanks for letting me land there today! Very nice 'airport'.
Hundertmarkers
4 years ago
they try to pay the least for their employees possible.
Jim Pratt
3 years ago
Long history of finding and making parts to keep aircraft flying.