Ness Auto Sales and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brooks McGrath
a month ago
I'm incredibly happy. The repairs my vehicle needed were unique and required discontinued parts.Scott was great! Not only did he do a good job of keeping me updated, but he was also familial and empathetic.My situation was a frustrating one for all involved, and Scott made it all a little less frustrating.Thank you! It's been over a week, and I still smile every time I start up my van.

  Kevin B
3 weeks ago
My daughter's first car was in need of an oil change and some investigation into squeaks, squeals, and groans. There was no hesitation in bringing it to Ness Auto. She is now the fourth generation in our family to trust Ness Auto for our automotive needs. Throughout the years, our family has purchased many reliable used cars and Ness Auto has consistently provided competent service for new tires, batteries, oil changes, and any other necessary work. Ness Auto is a trustworthy choice for all automotive needs.They also offer convenient pick up service in the Lodi area. Where else will they come get your vehicle for servicing and then returning it to you; amazing service! 5 stars

  Chris Sandler
3 months ago
Ness always takes great care of me. Price of service is fair market value with boutique customer service ! They do a great job with all my vehicles, and I can get them in the shop within a reasonable timeframe! I don t have to wait 2 weeks before they work on it! A+

  Stephanie Purcell
2 months ago
Ness is an amazing automotive center! When I took my vehicle in for an oil change they do a full inspection and send a thorough report electronically. They are responsive, have impeccable communication, and decent pricing!

  Marily Crews
2 months ago
This was my first time taking my car to Ness and I was very happy with the service. I ll definitely be going back.

  Michael Jackson
2 years ago
Lots of quality vehicles at ness auto. Staff was very friendly ' best of all I was in out in less than 40 minutes. Ness auto made getting a new vehicle painless. I would go there again. So if your looking for a new ride' check then out

  Stephanie Meinking
5 months ago
Always great customer service! Very honest, friendly and accommodating. I have been going to Ness for years and have always had a great experience.Services: Tires, Tire rotations, Vehicle Inspection, Brakes, Auto tire replacement, Wiper blade installation, Oil changeServices: Tires, Tire rotations, Vehicle Inspection, Brakes, Auto tire replacement, Wiper blade installation, Oil change

  Richard Goninen
3 months ago
Timely and courteous service at a fair price. The Ness people have helped me out in situations in the past by going above and beyond what I would expect.

  Jason B
3 months ago
New tires ordered and installed in a timely manner and at a fair price.Update, oil change and tire rotation completed and I'm happy with the service.

  Bruce Card
3 months ago
Three generations of our family go to Ness Auto Sales and Service to buy and maintain our vehicles. Very well run operation and highly recommended!

  Julie Glisczinski
4 months ago
Jason was wonderful to work with in a stressful situation. He was able to navigate the warranty that was needed to ensure I was covered on the repair.

  Colleen Joranlien
3 months ago
Have used Ness since we moved into the area. Wonderful service! Highly recommend

  William Emmons
4 months ago
With an appointment, they did and inspection and estimate while I waited and offered an appointment in a timely manner after the parts would arrive. They kept me informed of the progress and holdups due to need for an additional part.This appointment followed an appointment with a Madison auto shop where I would have had to wait all day to have the auto serviced even though they knew what I had requested to be done and had previously examined the auto and recommended the requested service.

  Mary Jefson
a month ago
Had trouble with wheel lug but they took care of it and didn t charge me. Thank you Craig and Ness Auto.

  Hunter Newton
7 months ago
This place is everything that an auto service shop should be. They are easy to work with, communicate well, won t try to add parts that you don t need, etc. Several times I ve asked them, If this was your car what would you do? Then they ve given me very honest answers. On top of all of this, they have loaner vehicles as well. I d recommend Ness gladly to any needing service on their vehicle!

  Lance Brisky
a year ago
I needed to leave for the weekend and was able to drop off my vehicle for all services to be performed. I received notifications about what needed to be fixed. Was able to pick up my vehicle on Sunday night and completed my transaction online. Very happy with the ease of getting my brakes repaired and not having to stop what I needed to get done.Services: Brakes, Oil change

  Christine B.
a year ago
Ness was such a good place to take my car as it was slowly falling apart basically! There was always an appointment and they took the time to explain things to me. Their prices were so reasonable. I liked that it is a family business. Everyone there was wonderful. I moved to Florida and I wish they would move down here with me (and my new car). Thank you, Ness!

  Jon Bilse
10 months ago
Ness is always very helpful. This was for my daighters car and there were some safety issues after I got new tires for it. They were very upfront with the issues and worked with us to make the car safe. The final bill was actually less than the estimate. I highly recommend.Services: Tires, General repairs & maintenance, Tire rotations, Brakes, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Brakes, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Oil change

  Kathie Ludwig
a month ago
Ness is a great place to take your vehicle for service. I went in for an oil change and turns out I also needed a cabin air filter and engine air filter. I really like that they take photos of areas of concern so you can see what needs fixing.Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Shelly Slendebroek
7 months ago
Started out a great job until my check engine light came on and the car had to go back in. Spoke with Craig (owner) and he made the outcome a positive one by ensuring my vehicle was safe as a little lint set off the light unfortunately. I went in for my oil change.Service: Oil changeService: Oil change

  John Blankenberg
9 months ago
Not having to leave the house is a amazing service. We had our grandkids so we didn't have to load them all up and do the regular dropoff drill. The all point inspection is so helpful and I like to see the report you provide. Keep it upServices: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change

  Stephanie KH
a year ago
I have been getting my oil changed with Ness Auto the last couple years, I have always had an overall good experience, little hiccups were easily handled professionally, and I will continue to go to them. It's really nice they offer a free rental, I can go drop my car off the night before and grab the rental so I can get to work the next day. This last time they were having short staff issues like everyone else, but I still received good customer service, you guys are doing great! I just hope you get staffed back up, I love the detailing/car wash option, that is currently not being offered with the short staff issue. I also brought in my own cab filter, and changed it for me, greatly appreciated!Services: Vehicle Inspection, Oil change

  Jodi Anderson
a year ago
I bought a set of tires for a really good price and I'm very happy with the service. However, what stands out about Ness is how they helped me when I had almost no money and I needed help. They repaired a bad tire and kept me on the road. They even let me borrow a car for the weekend so that I could still get around. As someone who has a lot of medical problems and doesn't feel well most of the time, the care and help was absolutely priceless. I will definitely use this business again and again.Service: Auto tire replacement

  chris willow cittadino
a year ago
Everyone here is always friendly and professional! Have always done their utmost to fit us in for an appointment that works with our schedule. After our latest oil change were happy to find floor mats vacuumed and the squeaky hinges on the truck tailgate oiled. Definitely recommend!Service: Oil changeService: Oil change

  Judy Larson
2 months ago
Great customer service. Office staff is knowledgeable and respectful. Service department and technicians are always helpful. Recently had major car repairs with some added issues. Ness' took care of everything for us.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Auto maintenance, Oil change

  Kate F
4 months ago
Always beyond happy with every part of each visit. Exceptional customer service and work.

  Jennifer McClain
9 months ago
Great customer service with very detailed 32 point inspection report. They checked things other auto care places have never checked. Very pleased! Will be coming again.

  Libby
11 months ago
I was so nervous when I decided to change "my shop" but honestly, I'm so glad I did! We all get comfortable, and most of the time, we end up settling with the first or maybe even the second shop we pick. Thinking that if we go back, they will "know" our vehicle, and they should be able to "help us out a little" since we need to take our vehicle back so soon, right? Then you get the bill and realize that you were dupped once again. STOP and give these guys a shot! They won't disappoint. I have a 2011 gmc yukon denali 6.2L, and trust me when I say I was ready to give up on it. Then I came here, I realized this shop is way more professional and fair in price. They were able to work with my schedule and get my truck back to me fast. Thank you guys so much

  Valerie Kersten
2 years ago
This place is simply amazing. The Ness business as a whole is so nice and calm and inviting. When I brought my car in the first time, they told me how much it would cost to get what I needed done. We made an appointment. The next time I brought my car back, they fixed it. They took it for a test drive to make sure it was fixed. They did an AMAZING JOB. I feel like I'm driving a brand new car! I was smiling on the whole ride home, and just want to drive my car everywhere now!Service: Steering & suspension repair

  Brandon Troia
5 months ago
They did a very nice job on my vehicle!! Not crazy expensive eitherService: ElectricalService: Electrical