O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  R.P.E.
4 months ago
What separates O Reillys from their competition, has to be customer service. That seems to be an improvement from when I last visited this location, that they generally will try to help you find what you need. There prices are comparable to AutoZone, Advanced Auto, Napa, etc. But overall, if O Reillys wants to separate in a very competitive industry, they need to continue to strive on customer service.

  SwiftJack123
5 months ago
Stopped in to get brake pads. They had the ones I needed in stock. Person working was friendly an knowledgeable. I would highly recommend stopping in

  Cynthia Hephner
8 months ago
Manager Christie is so friendly and knowledgeable! Quick to help with everything, and knows just what she's talking about when it comes to parts. We couldn't have been happier with the service today and would gladly come back to this location even though we have one closer.

  Dawn K Brown
7 months ago
Wasn't my favorite visit. Was helped pretty quickly. Only thing was I asked for help with changing the bulb in my head light. Excuse was. They can be tricky when taking it apart. Not true. No taking stuff off or removing anything. Just pull out bulb behind headlight lamp. Two clips had to be pinched in order to get out. Remove wires from old bulb. Do not touch bulb with fingers. Use gloves. $23.38 for one bulb. Usually I prefer O'Reillys. I'm a woman with terrible arthritis and carpal tunnel. You Tube is my BFF!

  Travis Wilson
11 months ago
5 stars went to O reilly in little chute. Brandon and Trenton were amazing. My battery was dead. Trenton looked up the correct battery for me (very efficient). Brandon came out helped Trenton change the battery. My car has a bad design as far as battery location so they had to work on it a bit. (Above and beyond service).They were able to get the battery out put the new one on. I usually don t go to O Reilly but I think I will be customer for life. I ve went there twice now once to pick up an air filter and this time for the battery. The customer service is amazing. Thanks guys.

  Melissa Danforth
a year ago
The team at this Store are fantastic! Our car broke down a 150 miles from home and we rolled into this store to see what was going on. Being a small town, we were lucky enough to have one of the employees hook us up with a local mechanic who could fix our alternator in a Sunday afternoon, or we would have been stranded overnight. We appreciate the support and absolute professionalism. Customer service is excellent! Thank you!!!

  David Tadych
8 months ago
In general love o'reilly's. The salesperson (young kid) whiny is the best way I can explain. Also worried about closing while in the middle of a large order.

  Brent Richardson
6 months ago
Very helpful counter person. She even helped carry my purchase to the truck.

  Robert Nelson
10 months ago
Advance auto and AutoZone were out of the part I needed. O'Reilly had it in stock for $30. AutoZone was $25 as was advance auto. Why do they need to charge more??

  Scott Atwater
8 months ago
Great parts and prices. I'm really glad I can bring my used oil here and they disposed of it free of charge.

  None of Your Business
3 years ago
Having one of its direct competitors as it s immediate neighbor O Reilly auto parts definitely has competition! Unfortunately, I hate to report this but I prefer the customer service, the friendliness, the professionalism and the overall positive demeanor of their neighboring competitor - AutoZone. I called in a specific order and I had to make three separate contacts via phone call to this location and every single communication lacked luster with regards to overall communication style and professionalism or lack thereof.Being a female, it is usually on average a very disappointing experience when visiting auto parts stores in general.This location may need to address the need to further train it s associates for cultural and gender sensitivity.

  Rachel Lococo
9 months ago
I called ahead and they pulled the headlight bulb I needed, and then they installed it for me. Awesome!

  Lisa Stadtmueller
a year ago
Went to buy wipers for mine and my mom's cars..these hGuys were so helpful and fun. Put them on for us and everything.. thanks guys!!

  Theodore Kwak
2 years ago
My rule of thumb here is if they don't have it at AutoZone, Try O'Reilly's. Even though It's my second choice with both literally right next to each other. They have some things autozone doesn't and vice versa. Really knowledgeable and helpful staff here. Always call ahead for parts too if you aren't sure they carry them! auto stores can't always have obscure parts.

  Owen Backus
3 years ago
They were the only ones within a 100 mile radius who had the fuel filters we needed to get a Gelled up Peterbilt going with a Paccar Engine after 3 pm Saturday. The only thing I will warn you about is the Little Chute Police who had a very aggressive law enforcement unit out who were trying there best to bust sanyone they could for any driving violation they could. The cops work in pairs over there and I warn you about traveling into Little chute for any commerce or restaurant's. Luck will not save you from the harrassment and unnecessary behavior of the law enforcement agencies in little Chute. I suggest finding other towns or cities to visit for retail shopping. The law enforcement are not nice to the working class in Little Chute in S

  Ken Mc
2 years ago
Actually didn't have what I needed in stock but, not their fault. No one did. It is a special order item. Convenient location.

  Thomas Siebers
a year ago
Great place for getting what you need to fix your car or truck

  Randy Leiker
2 years ago
Friendly, knowledgeable and helpful staff. Most parts are in stock in store, if by chance they don't have a part they can get it within a day or two.

  Jerry Calnin
2 years ago
They had the part I needed in stock and clerk was very helpful and efficient.

  Marcie Vaandenbroek
a year ago
The people there are great. Love to help out the community or whatever you need help with.

  Cheryl Johnson
a month ago
Good prices

  kenny dawson
2 years ago
Professional!! Friendly!! Awesome Customer Service!! Thanks Jesse and Andrew!! Second Visit. Recommend!

  GT (Terry)
2 years ago
Started @ the Appleton store with great assistance that led to the little chute store. Found exactly what I needed. Thanks guys.

  James Whitmore
a year ago
Reasonable prices, friendly employees and good merchandise selection.

  Collin Jannusch
5 years ago
Overpriced, Just order your parts online. Walmart has oil, filters, and wiper blades at half the price.

  Dave Olds
7 years ago
Very helpful staff and knowledgeable too. Can't beat the prices and if you can they price match and beat it by 10%.

  Matt Sherman
a year ago
Usually have what I need with fairly knowledgeable EE

  Wilfred Harrison
4 years ago
Great place to find and ask for help about your every need on a vehicle.

  Kathrine A Clancy
7 years ago
Friendly Eviorment. Always have parts in stock. Competitive prices.

  Josh Kuester
3 years ago
Friendly staff and the only place I could find a air filter for my vehicle