HDM Towing & Truck Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott
a month ago
No call drove in broken less than 30 minutes later drove out repaired. Very friendly lots and lots of smiles, from office to techs very friendly. If I have to (no one likes to breakdown) I will not hesitate to use again.

  John Hittle
a month ago
Fantastic heavy towing company, amazing staff, quick response, knowledgeable and experienced towing operators! Best in the area!

  Cynthia Docter
a month ago
Alternator fried on my truck. Called 5-6 truck repair shops before I got to HDM, nobody would even consider coming out to fix it. HDM came out within 2 hours of calling, had all the parts and got me up and going. Great place with very reasonable rates. Thank you again HDM

  Serge Yarmolyuk
a year ago
America is great because of folks like these!A few weeks ago, I was pulling an oversize/overweight load that required me to pull flip my axle down on my trailer. Due to a lack of use and a slow leak, one of the tires had come off the bead and needed to be reseated in order to inflate it to the proper pressure.I called many tire shops and repair centers, just to be told we don t do tires , 4-6 hour wait , or my favorite: that tire must be bad, you re gonna have to buy a new one .By sheer luck, I was recommended these fine folks at HDM and after a few calls with the very nice lady at the front desk, she told me to come on down and skip the line, if all I needed was a simple bead reseating.I pulled up to the shop, was greeted by the main tech and was on my way in less than 10 minutes instead of 4-6 hours. The best part? They didn t even want my money, but instead told me to have a safe trip and have a good day.It s been almost a month and that bad tire is still holding the same air pressure.

  JC Nicolai
7 months ago
Highly recommend!!! A truck service facility like these folks is a rare gem these days.Was grounded with an air leak that prevented my tanks from filling. Needed a tow and repair. After a half dozen calls and the typical repair shop roadblocks, I was recommended to HDM. My day suddenly got a whole heck of a lot brighter.Linda handled my front desk call. She listened and didn't shut me down. She opened doors and provided solutions to get me towed and into the shop. Keegan, the young lad who handles his wrecker like a pro made a 40 minute drive feel like 5. Jim, the mechanic, jumped right on the issue and had it figured out in no time. Carleton, the shop boss, was friendly enough and really enjoyed the extra attention I gave him.The facility is conveniently located near a truck stop and a hotel just steps away. Don't expect much from the hotel, but if you need an overnight it's good for a shower and a bed.Real folks that actually care about helping to keep us drivers rolling and safe. Hats off to all you superstars at HDM.

  Joshua Don Soprano McCarthy
5 months ago
In the 4 years in this trucking business, I've never had a awesome efficient, and quality driven mechanic like Mike. He was the best and I will definitely use their services again if ever needed hands down.

  Angel Hitchcock
5 months ago
I don't like giving 5 stars based off one visit but they literally made a bad day, ok. Most truck stops have lines of trucks to get to, same as this one but they took the time to help me make an appt I was running late to. . While there also I saw them help an elderly lady who caught a flat even though they dont repair cars. That speaks highly on character to me which most businesses overlook , the opportunity to help others when they dont have to. Thank you for your services ill be sure to stop by for repairs any chance i get when in the area.

  Jeff Podrug
8 months ago
I was stuck at the Pine Cone Travel Center in Johnson Creek with a bad starter which had been replaced by another company a month prior. All I needed was someone to come out, air me up, and give me tug. Was recommended to HDM. I was blocking one of the diesel pumps. The nice lady said someone would be here in 30 minutes. I think Mike got here in 13 minutes! He got me all hooked and aired up, but thought he could jump the solenoid, and it worked. The problem was that it wasn't engaging the flywheel. He didn't have to do that, but I thank him for doing it, because it proved that the previous company either installed a defective starter, or didn't hook it up correctly. Mike, you are awesome! And thank you for going over and above!! I will not hesitate to call HDM in the future.Sincerely, Jeff PodrugAchilles Transportation, LLC

  Ian Stanciu
2 months ago
Good guys, knowledge is right there, they will get you out from anything and repair all your equipment needs.

  Rudy Cardin
8 months ago
Penske rental 26ft truck broke down with red engine light and beeping message to stop truck immediately. Limped into Edgerton, WI travel.plaza. HDM called out by Penske arrived in about 70 minutes. Young man hooked up.laptop and did a " regen" on the diesel. His laptop died with no way to recharge. Stated the regen was complete and said I should be good to go. (I had spent over 4 hours at the plaza.) Got a mile down the interstate and same thing, red engine light and Beeping with warning to stop. Drove back to plaza , called HDM, they said they couldn't do anything more. Many calls later, penske said I could drive it to Windsor WI to service garage. (Beeping all the way at 25-50 mph on the interstate heavy trafffic thru Madison) HDM did not tell me I could drive any distance. 5+ hours later Penske found a bad sensor. I had asked HDM about 7 hours earlier if it could be sensor , stated No, diagnostic on laptop would tell him that. BTW, all happened in a 100 year rain fall.

  John Mireles
9 months ago
A previous tech from another company had supposedly repaired my red airline and they did a nasty job that lasted only a week. Than a true professional from HDM came out and got me going high and tight , very good work. Thanks you.

  Ivana Supica
9 months ago
Thank you very much, professional, fast, with reasonable prices. And they helped us when we needed it the most - Friday afternoon, so that we wouldn't have to stay until Monday. Back on wheels. Thank youService: TiresService: Tires

  keith ellis
2 years ago
Was amazed by this truck repair shop. Had a wrecker to me within a half hour after I called. As soon as we made it back to the shop several guys started working on my truck right away. They tried everything to get me a new spindle and hub that day but had no luck. Once the parts came in they got right back to putting my truck together and out the door couple hours later. Everyone was really nice to talk with and deal with. The tow driver knew exactly what he was doing. The shop manager and mechanics all very knowledgeable about working on trucks. Office staff was friendly and polite as can be. Prices are really reasonable, and was the cheapest tow I ever had.Service: Steering & suspension repair

  Daniel Coffin
a year ago
One of the best shops I've ever dealt with! Jim always makes you a priority wether your a small company or large. They do great work at a fair price.

  steven cutilo
a year ago
5 star service changed my brake chamber in 30 minutes. Great customer service by Michelle as well, thank you

  MJ Broderick
5 years ago
The owner of this business is a kind and wonderful man. We needed some bolts on thanksgiving day after house fire for our camper and he met us at shop to sell us the bolts. I am truly greatful for him as is our entire family. Lake Mills is blessed to have his business and him as a part of the community. Highly recommend this Business!

  Mike Wazowsky
5 years ago
Great service. Quick and reliable polite guys that know what they are doing!

  Kim Lee
8 years ago
The young ladies were so polite on the phone. They said they'd arrive within the hour and he did. Shawn was very polite. Showed concern for my problem. Pleasant conversation on ride to the shop. BTW in 30 years, this was the most affordable tow ever. They accept ComChek.

  John Straka
8 months ago
Very professional and reasonable on there towing rates Thanks GREAT JOB DONE

  Horak Trucking LLC
6 years ago
Had a truck with a fuel leak, they got him in right away, changed his return fuel line and had him back on the road within 2 hours. Great people to work with and reasonably priced.

  LIFE IN TRUCKING. Eduardo Morales
5 years ago
My wheel lug nuts broke about 18 miles away from Topel. I called and they said they would be there till 10pm. once I arrived, they started to work on my truck. A few hours later, I was on the road again with no issues. I will be doing business here again.

  Hristofor Dmitrii
a year ago
Decent priceProfessional equipment

  Svet Mark
7 months ago
They must towing our truck and by the phone the quote was $537 and to the end was $737 .

  marc bradford
a year ago
Great customer service and got us back on the road quickly. Definitely recommend this company!

  jason sokolowski
7 years ago
Wipers went out in storm, walked in in morning, they helped find problem fixed it in under 2 hrs. Awesome job, will recommend them to all. Thks. Jason

  Davin Lazenby
2 years ago
Quick response time, had a brake chamber of blowout, he had it swapped out in no time and I was back on the road.

  Nazar N
a year ago
Good service, fast, professional, affordable prices. Thank you Guys.

  Michael Emberson
2 years ago
Best towing company around PERIOD!Great staff, reasonable rates

  brady fizer
2 years ago
Wow just fixed the truck no scamming honest my God Thank God for just honest people IM IMPRESSED

  Riste Teofilovski
2 years ago
Great company.Always a pleasure to do business with