NAPA Auto Parts - Motor Parts & Equipment Corporation

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian D
7 months ago
Excellent store in Lax! They had the lights, and wipers for my dump truck.

  Sydney Guy
2 years ago
I came in due to a dead battery that was under warranty. They normally don't replace the battery for you but Ron and TJ went above and beyond to help me out and did the replacement for free. They made a stressful situation an easy one and I couldn't be more grateful for their awesome customer service and dedication to their jobs. Thank you!

  Chris Walkowicz
12 years ago
This place has done nothing but good things for me. I have gone in there a bunch of times and left so much smarter. The knowledge that most of the guys have is great, and they don't treat you like an idiot....I was not raised in a family full of mechanics, so I need to ask the stupid questions sometimes so I can fix stuff myself. Anyway, these guys are great and are good with returns...even when the mistake is my own. I recommend driving the extra 10 minutes (if required) to go here.

  Ess Bee
9 years ago
Hooray for Lacrosse, new owners at Napa. Much better prices. Their staff has always been friendly and knowledgeable. It's great to be able to always have someone available to help you find the right part, and now with more competitive prices it's the place to go for any parts I need.

  Dillon Hendrickson
5 years ago
They are always helpful when you walk in. They are very reliable in their service. They always have the parts I need. If they don't have the parts in stock at the store they are able to get them for me in a timely manner. I would always recommend that everybody goes here for quality parts for their cars.

  reedb8471
5 years ago
They wanted $300 for one fuel filter and one water separator. Found the exact same items online for less than $100! I'm willing to pay extra to support local stores but that was overboard and not the first time. Sorry

  Janet Bradley
6 years ago
Poor customer service. If you have a return make sure you take it back to where you bought it. They are independently owned and will only give you a gift card. Receipts, of course, don't say that anywhere.

  Aaron Robert
9 months ago
Friendly helpful staff. Farish pricing

  Joe Stammeyer
6 years ago
I've had good service each time I have been here. They carry Schaeffer's products which is nice.

  J&L Precision Tree Care
3 years ago
Don't know to much about this store but when your sign says open until 3pm you don't lock the doors at 245 and walk away as a customer walks up to the door. I won't go back.

  Daryl Morning
7 years ago
Helpful, small town service. I enjoyed my time there even though I only was picking up a small bottle of power steering fluid.

  Andrew Jandt
3 years ago
Used to specifically go to this NAPA because of the customer service. Walked in to purchase some fluid. No one said a word as I walked the entire store. Finally found what I was looking for then had to shout to get some one to check me out at the counter.

  Gavin Wilke
5 years ago
Great service, they knew what they were taking about. And how to fix problems even if they don't have the OEM part.

  Russ buckmaster
6 years ago
They always have the parts, if not next day then. Best auto parts store!

  Brian Graef
2 years ago
Outstanding customer service and great prices

  R RedBeard B
2 years ago
Nice staff. Had part I needed in stock.

  Chris And
5 years ago
Great prices and service. Military discount also which says a lot.

  Theodore Alt
6 years ago
It's the only place to go if you want expertise and good rates on parts

  Charlotte Char Parker
6 years ago
Friendly staff and knowledgeable. Most items in stock.

  Rick Roquet
5 years ago
Easy to find location, many parts in-store and helpful employees

  Mitch T
7 years ago
Nice store. I always watch for the truck sale.

  Pat Bak
6 years ago
Always great parts at Napa, nice staff.

  Mory Jahangir
5 years ago
Good place for auto parts. Helpful people.

  Chance Mitchell
3 years ago
Best auto parts shop in town.

  Jonathan Dzielak
6 years ago
Helped me find what I needed. I was in and out fast.

  Rex Annonymous
4 years ago
Fair prices & knowledgable employees

  Tom Mix
5 years ago
Had air filter and cabin filter in stock!

  Charlotte Jerde
2 years ago
Very helpful and professional

  Jack Lawton
3 years ago
Surprised me with half off on oil

  Willie Strickland
4 years ago
Great customer service