Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tessa Loewe
7 months ago
I am starting to wonder if my car has been chopped and sold for parts because from the moment I dropped my car off communication has been poor, and I have been flat out lied to so many times. I understand that as a collision repair progresses there may be additional needs that are found. First I was told that they were waiting for 2 parts that needed to be ordered they would call me when they arrived. I wasn t called. When I called back I was told that a completely different part was what was being held up. The last 3 weeks it has been about my hood being painted. Last week Thursday I was told I could pick the car up Friday as it had been painted and just needed to be reassembled. I was never called to be told that it wasn t ready. So when I showed up Friday only to be told that the painter called in sick you might understand my confusion as I was told it had been painted. I was then told I would be called Monday. It is now midday Tuesday and not so much as a text update has been sent. No idea what is going on with my car or if it is even there as 2 1/2 weeks ago I was told it was being sent to their Oshkosh location and would for sure be done Monday. I wouldn t recommend this collision center and am questioning my association with Allstate as they made me go there for an estimate in the first place.

  w3908
10 months ago
They communicated very well every step of the way. They met all committments and did a great job. I highly recommend Gerber in Kimberly. They did so well I bought their teams donuts after they were done. Outstanding.

  Thomas Nickel
11 months ago
Phil at Gerber collision took care of my issues I had with my BMW X5. He is understanding and makes things right even when they sometimes happen to be wrong. I appreciate him and his team taking the time to fix my vehicle and also care after the fact as well. Thanks again Phil and team at Gerber!Services: Painting, Electrical, Auto engine diagnostic, Body & Trim, WeldingServices: Painting, Electrical, Auto engine diagnostic, Body & Trim, Welding

  Trask LeNoble
2 months ago
The team has been great to work with. very accommodating and professional!

  Shawn Matuszewski
9 months ago
Great staff and very quick service!