Mike's Automotive Service llc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  April Johnson
4 months ago
Service was fantastic! I had more issues with my truck than I had anticipated. My questions were answered and things were fully explained. Paul & Aaron were both so incredibly kind. Communication was probably the best I ve seen. They truly do go above and beyond. I will definitely be back

  scott steinbach
5 months ago
These guys went above and beyond the original scope of work, extremely thorough, professional, polite and great follow up and follow through. The vehicle brought into them was bought at auction and needed some much overdue maintenance and Aaron really checked it out. Aaron made some great recommendations and definitely knows his craft, he did a great job. I highly recommend this business as they now have all my business. It's nice to have a truly positive experience as I did with these guys.

  Hope Green
2 months ago
I wouldn't know where to begin. Mike's was a great experience all around! They never gave up until they found out what was wrong with my SUV. They actually dug into the vehicle to figure out what the dealership I bought it from wouldn't. 10/10 would recommend Mike's!

  Corey Wallschlaeger
10 months ago
The Team at Mike s are great people to work with. I reviewed my issue with them, they kept me informed about the changes needed to the exhaust and provided costs update as needed. For the final test drive, he asked his other mechanics to sit in the back seat for the test ride as we listened for the exhaust issues I had before coming to them. Thank you for taking the extra time with me, the car is running great!Service: Exhaust

  fred williams
8 months ago
Went in with some clunks and noises, somewhat knowledgeable myself of the issues, but no expert. Aaron(spell check) took a look immediately and was able to give me an idea of the parts and repairs needed. I was comfortable with his diagnostics and wanted to move forward asap. They were pretty booked up but I was lucky enough there were a few cancelations the next day. I received a Call in the morning, with a full estimate and nothing more than we discussed. He was fair enough with the high mileage of my vehicle, to only take care of the necessary problem and not coarse me into any extra parts or labor. My jeep has a different set up for front end alignments if it's way out of wack, but it wasn't bad enough and only needed the standard alignment. Real straight shooters on parts and labor. I will continue to bring my vehicles there as well as suggest them to anyone i know. The kind of guys that would give you their vehicle if it helps out and you don't have any transportation while your vehicle is being fixed. Couldn't have felt more comfortable and knowledgeable with price and estimate given.Services: Tires, Steering & suspension repair, Steering & suspension replacement, Tire rotations, Vehicle Inspection, Wheel alignment, Auto tire replacement, Vehicle safety inspection

  Andy Organ
8 months ago
My power steering went out and I scheduled a day to take it in, I arrived the day before to drop it off. I was surprised to get a call less than an hour later and they told me exactly what the problem was, the fix, the cost, and the time it would be ready. Did everything right and the customer service was great. Thanks for a great job.

  Teri S
a year ago
First time customer but i know others that have had Mike s for auto repairs. They were very dependable and trustworthy. They didn t try to upsell.I highly recommend. They are good at what they do and still have the small business atmosphere. They treated me like a friend.Service: BrakesService: Brakes

  Dave Potter
a year ago
Genuinely good honest people. They stepped up when I needed it when others chose not too!I was sold at that point. I made a difference to them, I mattered.I even was given a loaner car that I never expected. That was my second dilemma. But Prayers we answered as they offers one.They took pictures for me, they did work in a timely fashion and I have no regrets going to mikes, I already have a second appointment scheduled. Thank you to Mike s Automotive and the good people working there!

  Rebecca Bryant
a year ago
I went to Mike s for a second opinion on a repair that another mechanic quoted at $2,500. Mike's figured out the problem and fixed my car for only $160 all in one day. I was very happy with the efficiency customer service, communication, and efficiency!

  Mee Keller
2 years ago
They are very friendly and made me feel welcome, they also let me know how much they appreciated my business. I've had my van in there twice and was very satisfied with their work. I will definitely be using them again. Their work was great with reasonable prices. Love it when they pump my gas and check the vital levels under the hood. Thanks! Services: Exhaust, Air conditioning, Oil change

  Scott Lindoerfer
2 years ago
I ve been going to Mike s for a few years and they have done an excellent and timely job every time. I own a 2010 Mercedes and most local shops won t even look at it, but Mikes Auto Repair in Kewaskum has a state of the art shop with expertly trained employees that have no problem taking on the task. They are also extremely honest about pricing. This is the second time I got the initial quote and the end price is substantially lower. There s nothing better then picking up your freshly fixed car and find out it s a lot cheaper than you thought.Thanks, Mike s, you have a life long customer.Service: Steering & suspension repair

  RachelMoore187
a year ago
I was able to call and schedule an appointment very easily despite being a brand new customer. They updated me and sent the estimate directly to me via text and I was able to respond via text also. No missed calls. Clear communication and quick responses too. Will be a repeat customer.Service: Brake service & repairService: Brake service & repair

  Eric Risch
a year ago
They were able to get me in fairly quickly. They treat you like family. They do a stand up job. Stay professional. They will let you know of other problems they find and also try there best to find the best deals for you. I will definitely be a repeat customer.Services: Tires, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Transmission repair, Brakes, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Auto brake replacementServices: Tires, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto brake repair, Tire rotations, Vehicle Inspection, Wheel alignment, Transmission repair, Brakes, Auto tire replacement, Vehicle safety inspection, Auto maintenance, Auto brake replacement

  Jim Kennedy
8 months ago
I have a 30 foot RV that had a bad front wheel bearing. They got it in quickly and did the needed repair. Good folks and eary to work with. I'll use them again!Service: Engine repairService: Engine repair

  Chad Truog
6 months ago
Very friendly, great deal of integrity in their work. Aaron went above and beyond in customer service.Services: Steering & suspension replacement, BrakesServices: Steering & suspension replacement, Brakes

  Robert Daus
10 months ago
I had a battery issue develop while traveling. Manager was sympathetic and even though they were closing soon they waited for me and made the repair quickly. Excellent service!Service: Auto battery replacementService: Auto battery replacement

  John Dederich
a year ago
We were 2 hours in to a 6 hour trip when the power steering hose failed. Mike had us back on the road in about 2 hours. Nice people to do business with. Reasonable and fast. Great small business.Service: Steering & suspension repairService: Steering & suspension repair

  Jennifer Nogalski
a year ago
Amazing customer service! Grabbed my car from work and had everything fixed within a day! Can t speak highly enough about our positive experience.Service: Engine repairService: Engine repair

  Dan Nowacki
a year ago
Good value for service provided. In future mechanic should supply print out on how much each wheel was adjusted for alignment (for reference) and whether any other suspension components are recommended for replacement. Car drives straight and true +!Service: Wheel alignmentService: Wheel alignment

  Jason Hanson
7 years ago
Every single time I take a vehicle in it the work is done promptly. He accommodates to your schedule. My most recent repair I had my vehicle towed to the shop and within two hours he had it fixed. Quality work all the way around. Some may say it's more pricey than they like, but you get what you pay for and Mike does quality work. I would suggest this shop to anyone for any work needed.

  James Krueger
a year ago
Thank you Mike's for dealing with all the hassle getting our car to a transmission shop. You took care of all the transportation and got the fixed car back to us. We deeply appreciate you taking care of all of that for us.Another repair keeping my old paid for truck on the road. I trust their opinions on repairs and appreciate their attention to safety. I will continue trusting Mike's with my old truck.Services: Exhaust, Tires, Transmission repair, Brakes, Oil change

  Dianne Frounfelker
3 years ago
I'm very impressed with the thoroughness of Mike's work. I'm also impressed with the all around maintenance Mike's Automotive Service provides. They diagnose a problem and have the knowledge to repair a part and not just replace it when a repair fits the circumstance. My husband and I have brought our cars in to Mike's several times. We have always been pleased with the outcome.Services: Electrical repair, Tires, Electrical

  Ron Phillips
a year ago
Been going to Mike s for years. Never had any issues there. Mike, Aaron and the whole crew are knowledgeable, polite,efficient, I recommend my family and friends to use Mike s Automotive.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Brakes, Brake service & repair, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Brakes, Brake service & repair, Auto maintenance, Oil change

  Jerry Goetsch
a year ago
Had no idea my brakes were wearing thin and would have more than likely had an issue in the near future if not being notified of the potential eminent failure. Mike s took care of the issue immediately and repair work was awesomely completed to my satisfaction.Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  Mike Lentz
2 years ago
After coming highly recommended by several people, I decided to utilize their services. I was in a bind and needed repair work done in short order, only having one car for my wife and I. They were able to get my car in on a Monday when I only called on the previous Friday. They diagnosed a bad wheel bearing and a faulty radiator. My car was all fixed and ready for pickup Tuesday morning, which was incredibly fast and helpful since we needed the car badly to help with family issues.They were responsive, thorough and very professional and reasonably priced. True mechanics that diagnosed the issues and fixed them without suggesting any additional, unnecessary work.Without question, I would have them repair any vehicle I own.

  Janet Geib
4 years ago
I trust Mike and Aron with my car. I have been going to them for about 2 years ,. they have always given the best service .They take time to explain what my car needs and the job gets done. I had my friend go there for her brakes and she was well satisfied with the job that they did.

  shelbel255
2 years ago
I have been coming to Mike's Auto for years. They treat me like a member of the family. Their service is fast and reliable. Mike and Aaron know their stuff and their work reflects it. Going to them is like going to my family doctor. I wont go anywhere else.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair

  Logan Schaak
2 years ago
Here is the exact reason I do not like to bring my vehicles into repair shops and prefer to work on them myself. By far the worst experience I have ever had with a shop. I went in to have them look over my exhaust and get a estimate to get rid of 2 mufflers. A guy comes out of the shop only ask Keys in the car and takes the car as fast as possible to the lift where he scrapes the car against the lift and damages my side skirt. He then takes the car off the lift and does not slow down what so ever to only damage my side skirt a little more. After the car is off the lift I then ask if the side skirt is something that your going to fix while installing the exhaust on the car. The Child at the counter then refuses me business and says we do not want to deal with the car anymore rudely. I ask him if they can at least fix the side skirt as it was not broken upon arrival. To only be told that they will not and then he becomes mad at me, the customer who just brought a car in to have service done by them knowing that it was not my fault whatsoever ever that the side skirt was damaged and was all on fault of behalf of the shop. I was then asked almost as if the guy wanted to fight ARE WE GOOD, ARE WE GOOD. This is by far my worst experience with a shop and I will never set foot back here. A photo is attached for reference.

  David Schneider
2 years ago
I took my vehicle in for an alignment, also asking if they could test my alternator and see what they thought about the brakes. Unfortunately some of the parts were rust frozen solid so they could not do the alignment. However, they told me everything I'd need for it and checked my battery and alternator for free. I plan on replacing the brake master cylinder because the pedal is squishy, then they let me know that the front rotors were in need of replacing which I did not realize. I was mostly just hoping they would confirm what I thought about the master cylinder but I definitely needed to know about the rotors. Very nice and helpful people, didn't charge me anything for this visit. I will be definitely be back for the alignment.

  Cindy Hackbarth
3 years ago
My husband blew a tire on the way to work this morning we had towed to Mike's my husband took our other vehicle and I had no vehicle didn't know how I was going to get home. Aaron you're the best and everyone at Mike's are great they fixed it and brought it by me at work. They are very great we always take our vehicles by them They are very honest and do an awesome job Thank You again you're all the best!!!!!!!!!!!Service: Tires