Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Carlynn Brauch
4 years ago
I would give this place more stars if I could. We LOVED the service we received. We bought a car from here and got honest advice and the owner worked late to help us out. He was very personable and kind. We drove over an hour to get here and we would easily make that drive again just to get their service. We are happy to do business with Petite Auto. Nothing but great things to say! Thank you!
Aryston Terry
6 years ago
Very nice family owned business. Have gotten a few vehicles from them.Anytime we have had any problems they take it in, fix the problem, and they don't take the liberty to fix and charge you for unnecessary problems without your consent. (something we have experience much too often with other mechanics) Honest and reliable, just what we look for in a dealer/mechanics.
Mark Robbins
10 months ago
I was worried when I first started this transaction but everything was what they said it would be and it was nice dealing with Jim the driver , these fellas renewed my faith in humanity by acting above board and doing everything they said they would do
Nic Magnuson
7 years ago
I would HIGHLY advise you to NOT go here. I first found out about them by messaging the "owner" of a particular car on craigslist. It was listed as being sold by a private owner but ended up being one owned by 'Petite Auto'. So we went in to check it out. First thing we do, we walk in the door and there is no one inside. We hear people in the shop, but no one is there to greet us. So we wait and wait until finally we just open up the door (that says 'DO NOT ENTER', by the way :S) and yell "hello?". Finally someone comes to help us. Instead of taking our name down or getting a drivers license or another form of identification, he just takes the keys out, briskly walks outside with us, and throws the keys onto the hood of the car and walks away without saying anything really. So we look around the car, it looks like certain dents have been filled in with white-out, which is somewhat normal since the car I ended up buying from Honda of Kenosha has that too, so it's fairly common I suppose. Anyways, we start the car and it cleanly turns over and goes to fast idle. Normal. However, after it goes to slow idle, and as we were chatting, we noticed that it was alternating between idling at 500 rpm and 2000 rpm idle, and repeated this over and over. NOT a good sign. This is probably due to a faulty oxygen sensor, which is hundreds of dollars to replace. Nevertheless, we take it out for a spin. The suspension is not too stiff, but it is definitely a rough and bumpy ride (which, from reading reviews online I suppose this is somewhat normal). As we continue, we hear 'clunking' sounds coming from the engine bay. So when we get back to the dealership, we open up the engine bay and sure enough, there are tools still inside the bay! There was a screwdriver near the windshield wiper and needle nose pliers ON THE BATTERY. Poor practice. Not to mention that their work space is very messy, which is another bad sign; A mechanic's work space should be at least somewhat clean and tidy. Their work space tells you a lot about them. Maybe I just had a really unlucky experience with them, but from what I can tell, they are selling cars with lots of problems for NORMAL asking price. They say in their ad "feel free to bring a mechanic" to give you a false sense of security. If you were to actually bring a mechanic, I have a feeling you would be in for a rough ride.
Sherri Sentieri
5 years ago
I have been going here for years. I never had no problems here. Very helpful. Willing to go the xtra mile to help me with issues that needed to be fixed on my car more than once. I have a expensive sports car and work has been done to my winter car also. IF he is not immediatly in the office..HE NOT AT LUNCH HE IS OBVIOUSLY HELPING MECHANIC THERE OR ASSISTING ANOTHER CLIENT OUTSIDE. Very proffesional business quality work.
Jacob Schwimmer
4 years ago
Bought a car from them with the drivers side seat belt not recoilong properly. Brought in and they said they fixed it and it was not fixed.After posting this, we got a call from them and they asked us to take it down, saying it was not very 'professional' and that they 'may not be legally responsible to fix the seatbelt due to how long it's been.' Even though there was never a set time to get the work done.
Pam Terry
7 years ago
GREAT PLACE TO GO!....for anything...repairs, oil changes, buying cars, and getting great and honest advice. My experience has been wonderful, and I will be returning soon when my son gets his licence.
zachariah alchaar
7 years ago
Great service! Honest people who know what they are talking about. Bought my car a while back and waited to give my review. Go back for routine maintenance as well. If I ever need another car this is where I will go!
Electric Universe Explained
6 years ago
Bought a 96 honda odyssey in 2012 n its still running! Just picked up a nissan maxima so far so good...only thing is i forgot my receipt! Good honest folks. They dont sell junk. Good cars a great prices. Even pressed some hub bearings for me on the cheap. Thanks for the help.
Aan far
6 years ago
I Bought a beautiful, clean acura rl for a very reasonable price a couple years ago and it still runs great. I Always have great service when i come into petite.
Michael Taylor
7 years ago
Drove an 1 1/2 hours to buy a car that was listed on Craigslist as owner. Asked specifically if the car had clean title in their name before I made the trip. Just to find out it didn't. Wasted time.
Sam Auto Tech
5 years ago
Excellent people. Do their best and treat you with respect. Its a family business which I like. Most honest business I ve ever seen.
Jann Martinez
5 years ago
Excellent service. Great selection. In and out with a great deal in less than 20 minutes. We'll definitely be back!
Reina Bethly
6 years ago
Fix problems i had with vechicle i bought from them
Sandra Rowell Harris (Sanibel)
3 years ago
Awesome people, very trustworthy
Peter Dan
5 years ago
Honest and professional team
Abed Alchaar
6 years ago
Good service, honest people
Baha Zall
4 years ago
Great service
Angel Nightwolf
5 years ago
Good service