Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joyce Dohnal
5 months ago
I am truly amazed at the courtesy and customer service I received from Jeremy as well as the rest of the staff I came in contact with. I had an issue with my splash guard that needed to be replaced. Jeremy explained my options and was upfront and honest with the estimates. I ultimately bought the part independently and Jeremy and his staff put it on for me at no charge!! I couldn't believe it! There are truly good people and companies out there who aren't trying to nickel and dime their customers and Gerber is one of those companies! I appreciate the entire staff for all you do and the respect and good service that you provide. Thank you so very much!

  Heidi Hughes
6 months ago
We had a great experience. Everyone at Gerber was friendly and informative. Our repairs were done with detail and in a very timely manner. They also cleaned the inside of the car with care, which was a great surprise! We will definitely recommend and return!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Laura Estrada
6 months ago
Jeremy and Bob were amazing as well as the ladies in the office. I received update calls frequently from Jeremy informing me of the next steps to expect in the repair of my vehicle. Updates via text message were super convenient. Highly recommend this repair shop.Service: Body & TrimService: Body & Trim

  Joseph Waligora
4 months ago
Good touch less car wash. Friendly, helpful staff. I got the December special $130 card for $100.

  Lisa Martin
9 months ago
Gerber does excellent work, and their customer service is tops! I received regular updates throughout the process, and they delivered ahead of schedule. I will definitely use them again for any car repairs.

  Mike Dingman
a year ago
David was our service advisor and he was absolutely fantastic. He walked us through the process every step of the way and answered all our questions throughly. He is the epitome of professionalism. The repair happened very quickly and the car looks great!Service: Body & TrimService: Body & Trim

  Joni Illges
5 months ago
Great repair work and paint. Customer service & communication is excellent.

  AmericanMotors Am-caz
a year ago
Pull up at the door - give a lite honk and and door opens and you pull in. I was greeted at the desk and filled out some paperwork and in 10 minutes had my estimate. Jeremy was so nice and professional. They are busy like all repair shops in Kenosha so be patient if they can't get you in - it's worth the wait for their friendly service. Thank you guysService: Painting

  Kathy Llanos
2 years ago
I literally never write reviews but I felt the need to write this review because they made everything so painless and easy. They are all so professional. When I needed to get my truck repaired in February they were fast and efficient. A problem arose and a part was on back order for a few months. They kept me up to date with it and when the part did come in they were able to make the repair as quick as possible. Would highly recommend bringing your vehicle here for any of your collision and glass needsService: General repairs & maintenance

  LindsayJames A
a year ago
Been here a couple of times now. Two different insurance claims.The staff is always friendly quick and courteous.The work seems to be done professionally and thoroughly.It's now my auto body repair place of choice in the Kenosha area.

  Ryan Echtenacher
a year ago
This team is the Best! I worked with Robert, excellent customer service and above my expectations. I have referred family and friends to stop here if they want it done right the first time!Service: Body & TrimService: Body & Trim

  Karen
2 years ago
I just want to say how happy I am with the service I received at Gerber Collision in Kenosha, WI. Bob was amazing to work with. I am a brand new customer to their shop, and he went above and beyond for me. I had an accident on 4/26/21 and this body shop was one in a list of three places my car insurance provider gave me to chose from to get my car repaired. Not knowing anything about this place I chose it because it was close to my work. I highly recommend this body shop to anyone looking for an honest and friendly place to get service done. I will definitely be bringing my car back to them in the future!Service: Body & Trim

  Afifa Syeda
2 years ago
If I could give this place a 0 I definitely would. I got into an accident in OCTOBER and it s APRIL now and my car still isn t fixed. Before their excuse was parts are on back order due to covid turned out BOB didn t even fully check the car to which parts were needed. So I had to drive an 2 hours to get there each time twice to get my car fixed. Before it was even fixed I told BOB that my sensor is showing malfunction sign and to make sure it doesn t when I pick it up. Guess what? It was there again. Very unorganized, unprofessional, unable to communicate effectively staff.Services: Auto engine diagnostic, Body & Trim

  Bakir Ali
3 years ago
Had them work on my Honda Civic for a front body damage. Service was done on time and professionally. Bob and other staff members were very professional and went out of their way to get things done in timely manner so I wouldn t have to pay for rental out of my pocket. Picked my car in a week and it s hard to say if my car was ever in a accident. Thank you Gerber. A big thank you to you Bob.

  Carly Bovee
3 years ago
Excellent staff. The CSR is so helpful and friendly. She really does alot for each customer. The painter there is absolutely amazing. Bob the estimater will walk you through every step of the repair process. Making sure every customer understands exactly what to expect.Everyone there takes pride in there work. In my opinion Gerber is one of the best shops in town.

  Connie Damron
4 years ago
I ask for some scratches to be removed, even if it was at my cost not the insurance company. Not even touched. Excellent work, I just don't believe all the work that I was expecting was not done. Would not recommend or return. My personal opinion,the work that was done as I said before was excellent work.

  Brian Cohen
a year ago
They are absolutely amazing. Kept me informed every step of the way and even agreed to install my new running boards when they came in.

  Chelby Daniels
3 years ago
Very nice people. Efficient estimate process. Easy to schedule. Update: they did a fabulous job fixing my vehicle!

  Shannon Lother
3 years ago
Amazing people who are friendly and knowledgeable. They did a great job on my truck. Great local business. I'd recommend this business to everyone.

  Amanda Hanke
a year ago
Extremely helpful and informative staff. My husband recommended this repair stop to me to fix my car.

  Rich Wire
5 years ago
Did a fantastic job repairing the damage to my cars. I've used them twice now & am very pleased!

  megan merrill
2 years ago
Awesome staff!!! They do great work, super thorough, above and beyond for sure.

  Dean Johnston
a year ago
Excellent people and service. Kept you well informed and took care of all the details.

  todd jensen
a year ago
Did not have the greatest of service with this company went to pick up the vehicle it was not done correctly had to take it back

  Nathan Ramos
3 years ago
Superb quality and excellent customer service

  Brady Christians
3 weeks ago
Unprofessional employees and manager

  Lisa Meamorbella
4 years ago
This used to be jaybees. The car wash services have remained the same. Excellent

  P Skula
a year ago
They were professional and did a nice job.

  Yuki Nagato
2 months ago
Bad customer service

  Karla Nelson
5 years ago
We have been here many times to have vehicles fixed after accidents or rust removed and child damage repaired right place