Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ericka
11 months ago
Amazing service and body repair! I was so frustrated that my KIA was in a hit and run and now I had to juggle getting work done at a body shop. The team understood me from day one and collaborated seamlessly with my insurance. The repair was done perfect and looking new. You wouldn't know it had been in an accident! Communication with the team there was fantastic from start to finish. Absolutely recommend this team to take care of your vehicle.Services: Painting, Body & Trim
Janet LaBarbera
4 months ago
Rachel and the team at Caliber Collision were fantastic to work with, they kept us informed every step of the way. The attention to follow-up and personal attention made us feel like we were family. The level of professionalism and outstanding workmanship put our vehicle back to its original / like new condition. Cannot thank Rachel and her team enough and would highly recommend.
Heather Shtykin
2 months ago
I went to Caliber Collision due to it being a Geico approved company and I was hit by another car, but it was so painless and easy from start to finish. I am very pleased. Nobody wants to get into a car accident, but this was one less stress I needed to worry about following a very stressful situation. I'm very happy with my entire experience here.
William Harvey
3 months ago
The repairs to my wife's vehicle were completely quickly and they workmanship is great. Christina was on top of everything keeping me updated on the parts delivery dates, the work that was being done and when the vehicle would be ready for pick-up.If you ever have the unfortune of needing vehicle repairs, I would highly recommend Caliber.
Joel Cook
3 weeks ago
I was kept up to date on my repairs and I received my car sooner than expected and cleaner than when I dropped it off. These guys are fantastic!
Hap E. Camper
4 months ago
I am more than satisfied with the services provided by the Kenosha Wisconsin branch of Caliber Collision. Thanks to Christina, Danna, and everyone else who worked so diligently to restore my 2011 Hyundai Genesis after an unlicensed (though Kemper-insured) driver rear-ended us on the expressway between Illinois and Wisconsin. Thanks be to God, no one was injured, at least not physically. Caliber Collision also did the necessary go-between work with the driver-at-fault s insurance company. If anything else like this ever happens again and my vehicle needs restorative body work, Caliber Collision in Kenosha will be my first choice. An absolute pleasure to work with such professionals.
Steinunn Seay
2 months ago
The team is amazing! I was kept up to date on every step until my car was done. I highly recommend Caliber.
Cory Houser
6 months ago
This shop is great! Walking into this, I didn't know what to expect, but their staff were friendly, courteous, and explained everything along the way. The repair was expertly done and my truck is good as new now!Services: Painting, Body & TrimServices: Painting, Body & Trim
Denise Huggins Flores
9 months ago
My insurance selected this location for my car repairs, what a great choice. Caliber Collision kept me up to date via text with the progress of the repairs. The repairs was completed a lot sooner than I expected. My interaction with the staff was both friendly and smooth. Job well done to everyone involved from beginning to end of my project.Services: Painting, Electrical, Body & Trim
Kathy Zapencki
4 months ago
Excellent customer service. Kept me informed every step in the process of repairing my vehicle. Work was complete faster then I expected
Tricia Miller
8 months ago
I had an unfortunate break in happen to my car, and Caliber Collision was there to help! They were very communicative and helpful in a time of frustration and disappointment. I was completely dreading the entire process of getting estimates on repairs, then playing the waiting game on when my vehicle will be returned, but my experience was far from that. My estimate was quick, had very frequent updates about parts being ordered, and also the progress of repairs. They made the situation a whole lot better. For anybody who needs a repair, I would not send them anywhere else. Thank you Caliber Collision!
armando popoca
a month ago
Great shop, wouldn't hesitate to use them again, I highly recommend it, the staff and everyone at the shop, Great work...
Simon Connell
8 months ago
Great body shop! Went in for repairs to the side of my brand new truck. Sideswiped a pillar in a parking garage - large turning radius rookie mistake. Went to Caliber because Geico picked them for me... and I'm so glad they did! Customer service was outstanding (shout out to Rachel), and they kept me updated on status as the work was being done - which incidentally was super fast (3 days!) The vehicle looks brand spanking new. Dent repairs, painting all done to a perfect match.Thanks Caliber team!
Ellen Sturycz
5 months ago
Very efficient & car looks awesome. Car done in a week with parts & painting I needed done. Staff great. Seamless process!!Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
Trista Minezes
9 months ago
The staff there were genuinely helpful and not just looking to make a buck. They got me in quick for an estimate. Chantal Ware was incredibly kind and understanding of my situation and helped so much. I definitely recommend using them.
James Stoddard
4 months ago
did an excellent job! Truck looked great and was done on time! super nice staff. made the experience painless!
allen oconnor
3 months ago
Amazing place to have your vehicle repaired at hands down. They take pride in there work it shows.
Sandi Banaszak
4 days ago
Very easy process, my vehicle was repaired beautifully
Raquel Wollin
a year ago
I cannot say enough about this place! They were so nice and helpful! My car got hit and had front end damage it was terrible! Not only did they have the work done in a timely manner - They kept me updated every step of the way! My car looked amazing when they were done with it they even went the extra mile - it was shining inside and out! I don t think it looked that good when I bought it! 10 out of 10 I would recommend them!Service: Body & Trim
Ryan Neff
a year ago
I have brought several vehicles in to Caliber for work and I am very pleased with their services. I have worked with Chantel and she has always been very friendly, professional, and expedient on quotes and updates. I would highly recommend Caliber Collision, their work is top notch and they are very professional from start to finish.Service: Body & TrimService: Body & Trim
Tracy Brown
10 months ago
Dana kept my husband and I up to date during the whole process. Even when Ford sent them damaged parts! So happy my car is looking amazing and back to me. Thanks Caliber Collision and Dana!Service: Body & TrimService: Body & Trim
Heather Langlais
6 months ago
I had my Hyundai fix after a vehicle crash. It was amazing when u picked it up. Couldn t ask for more. Awesome!
Rebecca Slye
a year ago
"HUGE THANK YOU to Pati. I had a couple of stone chips from highway driving. Her and the painter Juan helped me out by a quick touch up and buff. Saved me a ton of money and time. They didn t have to do that. On top of it all, they washed my car and vacuumed the inside. Shout out to the detailers as well. I m very happy and would recommend them to everyone."Services: Tires, Painting
Lauren Bupp
2 months ago
Christina is amazing, easy to talk to and ask questions and keeps you informed every step of the way!
Alexander Navarro Zarate
7 months ago
Excellent service, they kept me informed throughout the entire repair process of my vehicle. Always attentive and very kind.
Bill Vollmer
10 months ago
Great customer service! Chantel is great to work with and met every commitment she made. The best body shop experience I have had in my 40 years of driving!
Bob
10 months ago
Horrible poorly educated mechanics , the manager is a joker toonever bring your car here !!!Took a month wait to get in and had my car for 2 months then I get my car back and my seats damaged .And what mechanic only replaces one strut? you replace struts and shocks in pairs buddy common sense .now my other strut is bad and there refusing to call me back or talk to me,The managers been out of the office for 2 weeks now seems suspiciousRead the bad reviews cause I had the same experience .I found another shop that s going to help cause no one here can man up and accept their mistakes .What a joke
Michael Parker
11 months ago
The customer service at this location is phenomenal! They go above and beyond to make sure your needs are met. They even delivered my car because I couldn't fit car seats in the rental enterprise gave me. I highly recommend this location.Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
John Hudson
11 months ago
So the first two times were horrible. Rachel is rude and should not be dealing with customers. Mike Greko got involved and things went smoothly and I felt respected after he got involved. It took way longer than expected to get the part which is not caliber collisions fault it was how I was originally treated that is their fault. Once mike and the parts manager got involved this was rectified in the most timely fashion they could with having issues with finding the parts. So for the service and respect we received from Mike and the parts lady kudos to you that is what customers expect from your establishment to be treated respectfully. thanks for helping to turn our experience around.Services: Painting, Body & Trim
Bo Erwin
a year ago
Constant contact and updates from Caliber Collision while my car was being repaired. They were letting me know during the process where they were at, what parts being ordered, etc.Car looks great, and drives just as well as before the accident. Thanks for the great work and service!Services: Steering & suspension repair, Painting, Body & Trim