Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Robin Crary
a month ago
Great prices and honest people! Quoted me $680 for repairs, and I told them to go ahead. Called me later and said it wasn't what they thought, and it only cost me $139. I know way too many places that would have charged me the $680 anyway. Nice to have a place where the people have integrity!
Brian Ballinger
3 months ago
I've been working with Lilly auto now for almost a decade. Roger is honest and straight forward and more than reasonable. If you have a issue go to Roger at Lilly Auto and you won't be disappointed!
T Mw
4 months ago
These guys are the best. Just saved my life. I highly recommend this place. I got 2 other cars and I know I will be back. Hopefully not the first of the month either. This guy took the time to actually dig into my problem. After it already been to a different shop that messed up twice. Broke everything down to me and explained everything. Learned a lot. Definitely go here.
Theodore Forsberg
5 months ago
Lilly's Auto is absolutely amazing!!!Great Service! Super Friendly! Great Prices!!!Needed wheel hub assemblies asap and last minute and they were able to squeeze me in and get them done!I'm new to the area and this is 100% my new go to shop for all my auto needs!!!
Brooke Horton
7 months ago
I would recommend this mechanic shop! Very honest people. Good prices compared to some other shops I ve been to . Did a great job fixing the few things I needed done! I m a woman and they definitely don t make you feel like I have no idea what I m talking about. I mentioned something I thought was wrong on my car and they told me I didn t even need that fixed. Most places would have just replaced it or agreed that it was an issue . They re a business but definitely not the type of people or shop that take advantage of anyone! I couldn t be happier with Lilly s auto and will definitely be coming back to this shop in the future!
Troy Buswell
5 days ago
Super honest people. Will definitely use again and highly recommend!
Pete Conroy
5 months ago
They charge you for labor that I had a truck that has a radiator put in and it's supposed to add transmission fluid and didn't have no transmission fluid I had to add 6 quarts of my own then they want to argue the point with youService: General repairs & maintenanceService: General repairs & maintenance
Jolynn Ransom
a year ago
Roger runs a heck of an outstanding business here! Staff is very attentive and thorough and give honest feedback about what needs to be done. Not pushy whatsoever. I'm so grateful I found this lil GEM of a mechanic business! Bonus: the shop dog (Chet) is a great.way to pay time while the vehicle is diagnosed!
Sarah Halloway
a year ago
At first I was so grateful for the people at Lilly Auto. They were super nice and seemed knowledgeable.Then..... they kept my car for a month waiting on a part that they ended up not even replacing.I told them 3 times that I needed a rack and pinion which they said was not the issue. FINALLY they admitted that I needed a new rack and pinion.They offered to give me a discount because of all the issues I had with them (there were more than I talked about) and I have yet to be able to get ahold of them since.Roger is a nice guy, he really is, just not a good business guy.
Kristine Hicks
a year ago
Roger and his staff work very hard and efficiently to help us. He's a very caring, hard-working and knowledgeable mechanic!! We have used his Services several times and will continue to do so.Kristine Hicks
Eric Berg
5 months ago
I've seen some terribly inept & incompetent so called repairs from that shop! I wouldn't let them touch a TRICYCLE!
Paige Pfeifer
3 years ago
Roger is a friendly guy and very professional. My heater core needed to be fixed and my neighbor recommended me to him. He gave me a great deal on it. if i went somewhere else for my heater core, I would have been charged in the 1,000s. he charged me $600. I would highly recommend coming here. I've been going to him every since.
JEFF LASKOWSKI
a year ago
I have had two sets of brakes put on my vehicle and both of them were terrible.The rear brakes I had put on at Lilly auto makes it feel like brand new again,keep up the good work!Service: BrakesService: Brakes
Roger Bradley
2 years ago
Edit (6/2021): still have nightmares about this place. I drove out of here with more car problems than I started with. Over a year later I'm still trying to get my car to run after this place destroyed it. Already had to make a claim on their insurance but I'm in the hole for everything else that they broke. I wouldn't let them check my oil level much less touch my car again.Had to leave another review because this place is THE. WORST. PLACE. EVER. to take your vehicle. You'd have better luck finding a Craigslist repairman and they'd probably be more professional and on time. I don't know what to complain about because I've had nothing but problems and everyone in my family who's gone there says the same thing. They ordered the wrong engine 3-4 times for my corolla, they forgot to latch the hood when I picked it up so my hood smashed into my windshield and it had to go back into the shop for a month. It's been a few months since this all happened but I'm still noticing rookie mistakes and missing screws all under the hood as well as no working defrost and tons of electrical problems with my car. If you take your vehicle you may as well buy another one and forget about it because it will never run the same. By far the worst car repair I've ever experienced.TL;DR: I could never in good conscience recommend this place even to my worst enemiesService: Engine repair
Beth Greer
4 months ago
Fantastic service! They always take grrat care of me...Thank you Roger & Co
Shelley Bayer
6 years ago
I have been here a few times now and will never go anywhere else. Last time I was in for my check engine light, which another place who changed the oil said would cost over $600.00 to fix. Roger quoted me $300-400 for the same service, then promptly told me if it was his car he would not fix it because there is nothing harmful to your engine because of this sensor! Are you serious??? HONEST, RELIABLE and Roger is a HOOT!
Stephen Pickering
3 years ago
Lilly auto is second to none. They're always busy because of their quality, but still find time to go over details and make honest suggestions. There's never been a reason to get a second opinion- they're trustworthy and the work they do is excellent. I highly recommend them.
Jon Tollefson
10 years ago
Roger and the folks that work at his place have the experience and knowledge to take care of all types of vehicles, with any problem you might have. He is also the most fair and honest person/mechanic I have ever known. He will do you what you need to get back on the road, without any unnecessary "padding" of the bill. Give them a try, they are efficient and thorough, you'll be happy you did!
David Dupree
4 years ago
Roger Lilly was great. He treated me with dignity and honor. He saved me a lot of money. He is a true professional. I highly recommend him for all your car repairs. Pastor DuPree
Sarah Harrie
3 years ago
We love Lilly Auto! They're honest and beyond fair with their pricing, they work quickly and have an awesome turnaround time! We recommend Lilly to everyone, They're our family's only auto repair shop!
bladeskinsuicide
a year ago
Took my car in for a break job, after two weeks with no communication with the last words being "ill call you back with everything." Car is still unusable; takes it back after being towed on the highway with their mistakes, day after something else with the breaks broke with no recourse.Thanks for nothing.An easy lick, I guess.Service: General repairs & maintenance
erica white
a year ago
Roger is amazing he's friendly and makes you feel like family. He's the best at what he does he is the only one I will take my vehicles to.
Bartholomew Walgeen
3 years ago
They have ordered the wrong engine for my car 3-4 times, not sure if they are using this as an excuse. When I went in to try and get them to finish work on it they told me they lost my keys. Its been in their shop for atleast 7 months and they still don't know if it will be done this week. I dont know how to replace engines but I could have gone to school for it at this point and graduated top of my class with still enough time to do it myself. I've only heard good things about this place but I'm only seeing the worst things. I like the owner but he needs to hire better peopleService: Engine repair
Darcy P
a year ago
Got me in right away and knew exactly what my car needed! Didn't take long at all and prices were great! Highly recommend!
Sheri Miller
7 years ago
Roger does not treat you like you are dumb if you are a woman, he is respectful and professional while being funny and personable. Roger knows me by my married name, Sheri Miller, so he will not recognize my profile name, but I have to say, he is one of the nicest people we have met since living in Janesville and we moved here in 2000. He is a TERRIFIC MECHANIC and person. Seriously, I do not know what we would have done without him.
Gerald Northcutt
3 months ago
A great small shop for Rock County.
Aaron McKinney
4 years ago
Very trustworthy mechanic, which is hard to say any more. Roger will shoot you straight whether it's your first visit or 50th. Highly recommended, only place I have gone for years.
Emily Christine
4 years ago
My uncle told me about this place , and i'm glad he did . Got my motor mounts done for under 400$ when the place i usually go wanted 500$. Very friendly and promt service . He also did my oil change free of charge. Thank you so much ! Will be coming back in the future for more things i need fixed. Best Mechanic around beloit /janesville !
Jan H
3 years ago
They were very friendly and willing to get me in right away for my oil leak. Luckily it was very simple so I was in and out within minutes. I will definately go back when I need service done.
Tracy Denman
8 years ago
Going to Lilly Auto Care was the best thing I did! Fair and honest and hard workers! They met my demanding timeline and got me confidently on the road again! Honestly, I felt like family. Thank you!