Frank Boucher Volkswagen of Janesville Parts Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Shilts
3 months ago
They did an excellent job helping our daughter buy her first brand new Jetta all on her own. Thank you for making it an enjoyable experience for her.

  Meaghan Zeimet
5 months ago
Service advisor the the Volkswagen dealership is always spectacular! Jericho is awesome. Got in and out the same day with no issues.

  Angela M.
2 years ago
After a LOT of non-communication and Miscommunication, we finally were able to purchase a vehicle. Not the one we wanted unfortunately due to to their lack of follow up with us and then a miscommunication on the fact they already sold it. We did end up with one close to what we wanted but not exactly.The paperwork went very well and quickly.We just checked their website, and it turns out they DO still have the vehicle we originally wanted and they did not sell it as we were told. Incredibly frustrated with our experience there

  Barbra Swieca
4 years ago
If you are looking for a new car, this is the team to go to! My husband and I have never been more pleased and ENJOYED the buying process... we felt comfortable the entire time, we felt like we walked out with an amazing deal thanks to TJ (manager) and Cameron (finance manager) and JJ (salesman) helped me find the car I ve been looking for! I would recommend them a million time over and will be a customer for life now!

  David Carlson
11 months ago
Needed new window wiper blades for our VW Beetle. They had and installed them for about the same price as auto parts store.

  Douglas Erwin
2 years ago
Top notch prompt courteous personnel. Very patient with this finicky customer. Such great service overall is why this is my 4th new vehicle purchase from this dealer.

  Josh Fuller
3 years ago
Extraordinarily helpful. In from out of town and made a mistake on the appointment date. They still squeezed me in. Glad to see Midwestern friendliness and helpfulness is alive and well.

  Rebecca zupo
4 years ago
Test drove a couple of cars, sales person was very knowledgeable about brand features and difference between each car we drove. If we a car we will be back.

  Thomas Verriden
5 months ago
Such a refreshing experience!

  Darryl Lewis Sr
a year ago
TJ is a very nice person to do business with.

  James Butler
11 months ago
Rockstars!! Only people that touch my Passat

  Simon Kitty Cat
3 years ago
Very good service. Service my VW here; very thorough.

  Laurie Whitby
11 months ago
Brady answered all my questions.

  lee crum
2 years ago
They are friendly and do good work.

  Sherry Manning
a year ago
Employees are very customer oriented.

  sue slowey
4 years ago
Not happy!!! Face it gave us bad news

  John Dillon
4 years ago
See Jackson for a great deal