Auto Select Hortonville
4.7 (166)
330 E Main St, Hortonville, WI 54944
(920) 779-4199
autoselectonline.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thomas
2 months ago
I recently had the pleasure of having my car serviced by AFS, and I must say, my experience was nothing short of exceptional. From the moment I reached out to them, it was clear that customer satisfaction is their top priority.Their response time was incredibly fast, and they wasted no time in diagnosing the issue with my car. But what truly stood out was the efficiency with which they executed the repairs. My car was back on the road much quicker than I had anticipated, which is a testament to the skill and dedication of their technicians.Moreover, the level of customer service at AFS was remarkable. Every interaction I had with their team was positive; they were not only friendly and approachable but also exceptionally knowledgeable and eager to help. They made sure to keep me informed every step of the way, ensuring that I was comfortable and confident in the services being provided.In a world where genuine customer service is becoming increasingly rare, AFS shines as a beacon of excellence. Their combination of rapid, high-quality repairs and outstanding customer service is why I ll be recommending them to anyone in need of car services. AFS has not only earned my trust and respect but also my sincere gratitude for making what could have been a stressful situation completely hassle-free.
Casey Harris
4 months ago
Very pleased with my experience at AFS! Very friendly and helpful. They called me with a quote before they did any extra work, which as a someone with a limited budget, is very appreciated. I will be using them in the future for any car maintenance/service. Thanks again!
Unknown. Skymaster
3 months ago
Good service and good people. Even though I had a fairly basic repair. They Got it done real quick. Definitely good when it comes to advice.
Jim A.
5 months ago
I had brought the car in for an alignment check and it was off so they didn't alignment correction which was excellent and the whole procedure was done within an hour.Excellent service.
Jason Lind
a week ago
Todd is amazing to work with, top notch quality service.
Alexia Jandourek
5 months ago
Brought my car in for an oil change and tire rotation. I was able to get an appointment quickly. This is where I always come so they have my past work history on file, which is great! As always, very happy with the work. Highly recommend them.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Price Turner
4 months ago
Fast and fair service, knowledgeable and didn't charge for the little things such as a blown fuse. They may be my place to go.
Todd McNiesh
6 months ago
AFS was immediately responsive to my needs and quickly fixed my truck s issue and at a fair price. We will be using their services in the future!Service: ExhaustService: Exhaust
Julie Schmidt
5 months ago
Excellent service. Called & were able to get my car in for new brakes same day. Thank you!
Shannon Everett
6 months ago
AFS has exceptional service. They truly care about every customer and we feel so fortunate to have them as our only car care provider. We appreciate AFS SO much!Services: Tires, Oil changeServices: Tires, Oil change
Andrew Lulloff
a year ago
I highly recommend getting all vehicle service work done at AFS. They are very good mechanics doing solid, professional job at a very reasonable price. They're always flexible and able to accommodate relatively quickly to any appointment. Truly a gold star shop!Services: Vehicle safety inspection, Oil changeServices: Vehicle safety inspection, Oil change
Matt Danish
10 months ago
Prices are a little high for the service delivered. When I received my vehicle back it had new damage but upon calling to ask what happened they repaired the damage. I just feel the value wasn't there for the quality. However its a convenient place to have service work done.
Regina Ayat
8 months ago
I was referred to this shop by a friend who is a professional driver. I didn't even get past making an appointment. The receptionist put me on the phone with the mechanic who told me " I'm not interested in working on your vehicle " Excuse me?! It's not like I have some complicated foreign or rare vehicle, it's one of the most common vehicles on the road.I can understand if the shop is busy and you can't get someone in for a week or two but to outright refuse somebody, so rudely, on the phone that just needs their car repaired?!Not only have you lost my business but my friend and family are taking their business elsewhere.On your website you say you can tackle any problem and you fixed about everything. Seems like it's bull pucky..
Cam Reece
2 months ago
Professional and timely. Always pleased with their service.
Craig Cwiklowski
2 months ago
Great service, great people equals a job well done! I recommend AFS Service.
Jacqueline Ellers
a year ago
We needed a 130k miles services and this shop was great! Very professional, kind, and great service with reasonable prices. Front & Rear Differential, Transfer case, transmission fluids and oil change. Highly recommend.
Gregg Johnson
10 months ago
Friendly, knowledgeable staff. Prices are right inline with the rest of the industry. I like the fact that when your vehicle is up on the rack for oil cheange etc. They inspect pretty much the whole underside for any possible problems. Provide input into whether it should be fixed right away or it can wait/not a serious issue.Services: Tire rotations, Vehicle Inspection, Oil changeServices: Tire rotations, Vehicle Inspection, Oil change
Zach Grunst
7 months ago
AFS has always done an excellent job working on my vehicles. Awesome service and very timely.
Chad Schneider
5 months ago
They did a good job on short notice for a reasonable costService: General repairs & maintenanceService: General repairs & maintenance
Mike Kees
7 months ago
The team at AFS is always helpful looking out for the customer. Making sure the job is done right.
Nancy White
3 months ago
We have used this business for 20 plus years. They have never steered us wrong.Service: Oil changeService: Oil change
Faye Marks
4 months ago
Great service, friendly and found the problem others couldn't
Maxine Schilder
2 years ago
They were very courteous. N listened to what I had to say. N did what I asked. No wonder they were kind tge first time I went there. Found out they charged me $100 and did not do the alignment on my truck. Didn't find that out til it ruined a ball joints n two new tires tho. I recommend you don't go there. I found out they do that s lot to customers that go there. Don't waste your time or money even driving in the drive way
Andrew Ligocki
2 years ago
I have a job that needs to be done, calling around a few shops like any consumer to get a fair price. They would not quote a job over the phone. I was asking for a specific part to be replaced. Asked, how you'll get work in there if you won't quote it. Said "I have plenty of business here" ***click***Don't seem to professional or friendly. I was kind of happy to see a lot of good reviews. I'm not going to drive all over town for a simple part & labor estimate that can be done over the phone.Response to reply: It wasn't very respectful to just say "I have enough work here" and hang up on me. Didn't ask what the job was. It's pretty cut and dry for the repair. I've called other shops that have quoted this no problem, I was trying to stay closer to my location. I don't have time to drive around and get estimates. If it was just tires you need to see the car? You can usually get the quote from the tire size and vehicle information. Just saying - there was no question as far as what I was looking to do just. "I have enough work here" and hung up. Call was probably a whole 10 seconds long. Pretty poor service to get new business in the door if you ask me.
Nicolai Noffke
a year ago
I have had two terrible services done here. My car needed new gaskets. Needless to say, they put stuff on backwards and I needed to have it redone elsewhere. Secondly, my grandmother needed to get an oil change. She went in, got her oil changed and they told her she d need a new battery. She went to Kolosso Toyota in Appleton because she had a dumby light on and they told her she was down THREE quarts of oil after her oil change AND she did not need a new battery. I would not recommend using AFS ever. Find better quality elsewhere.Service: Auto maintenance
M Miller
5 months ago
Bob is always very friendly and fairly priced.
tiffany thulien
9 months ago
I feel I m a valued customer and the crew at AFS work together to look out for me & my vehicles best interests. I absolutely trust them!Services: Tire rotations, Brakes, Oil changeServices: Tire rotations, Brakes, Oil change
Jenna Lavey
4 months ago
I ve had both of my vehicles worked on here for a few years now. Exceptional service at great prices, I would highly recommend.
Wesley Van Pelt
2 years ago
Slid into a curb and damaged some steering components on a Monday, brought the truck in a Tuesday afternoon, got it back fixed and aligned Wednesday at lunch (even with needing parts). The price was far lower than I expected, and the truck drives better than before I slid into the curb. I would highly recommend them.Services: Steering & suspension repair, Wheel alignmentServices: Steering & suspension repair, Wheel alignment
James Calhoun
5 years ago
I've been going to AFS over 3 years now. Bob and his staff do a great job working on my vehicle with no bs suggestive selling if you know what I mean. They take great care of my vehicle and recommend future repairs. No BS is always appreciated.Jim C Greenville