Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
William Wright
2 weeks ago
Under new ownership. My youngest daughter had a bit of jam with her Ford Escape. Mike found a mouse had taken up residence in the engine filter fouling up the sensor. He attempted the simplest fix first in order to save me (Dad's bank) a ton of money. He earned my return business! Hardworking shop and ready for your vehicle needs.
Candee Rose
a month ago
I took my car in for an oil change - tire rotation and everything went great. The time it took was as expected for any oil change and tire rotation. The price is great and just as quoted.That was my first time having CarX service my car and I will be a returning customer as they did an excellent job overall. The staff and techs are super nice as well. Great overall experience!
Jodie Czarnecki
a week ago
Shout Out to the guys at Car- X in Ashwaubenon! I brought my vehicle in for an oil change and the tech discovered that mice had made a home in my cabin air filter! After cleaning out the area and replacing the air filter, I was ready to go. As I was leaving the lot, all of my engine lights came on! I brought it back and the guys spent 15 minutes trying to solve the problem, without success. After calling in another team member (who had the day off!), he was able to fix the issue. The entire Team went above and beyond to make sure everything was working as expected! Thank You, thank you! You guys rock!
D J
5 days ago
After years of trusting Car X, I was disappointed in the cost of my full synthetic oil change with a full inspection. $113.Just one month prior we had our 2016 in for the same service to Le Mieux Toyota and the bill was, $61. Add a tire rotation and add $20 more.Car X no longer applies discounts and coupons for being a loyal customer, but I was told when I asked, "Only if you received emailed coupons". I do, but delete them as I never needed to hang onto them. The next day I received a coupon in USPS. Ugh.I think the staff change made a change away from what they were years ago.Up until now, I trusted Car X. Now I question their integrity.
Alex The Bomb
a week ago
I was a former employee at the car x in green bay, WI location. I was treated with alot of disrespect from the main mechanic Mike. Mike does not treat his employees right and even tries to get them fired with lies. No one there is ASE certified as well. They have done alot of by passes on parts that needed to be replaced. I would not recommend going to this place!! They are just a rip off and charge for things that don't need replaced but send people on their way with parts that need replaced. Save your money!!!!! and go to a mechanic you trust because you don't want to know what goes on from behind those doors. I no longer work there since I found out how sketchy this place really is and unprofessional one of the mechanics there is!
Amber Labate
a month ago
I had my engine replaced 1 year ago. It os under a 3 year warranty. This location is refusing to honor the warrenty. They say to call corporate. The number listed on the webiste does not work. It tells you it is invaild. Customer service is a joke. I got into an accident due to engine issues in September. The District Manager told me there was 4 codes. I had the car inspected by a 3rd party. They only found 1. The district manager cleared the codes and since the issue was intermittent the codes didnt pop back in. Well they denied my claim saying there was no proof there was anything wrong with the engine. I got my car back finally 2 weeks ago. I paid for the repairs and my insurance company paid for partial repairs. All based on the fact there was nothing wrong woth the engine according to the dm. Well the exact issue I reported is back. 3 codes related to a bad turbo and an engine misfiring. The exact issue I reported in September and was told there was no evidence. DM comitted insurance fraud by clearing the codes and lying. Now I cant get ahold of anyone at car-x willing to make this issue right. Also the manager at the Oshkosh location is a predator. He took my personal cellphone number from my customer file and texted me without permission. He is almost twice my age. They have done NOTHING about that as he still works there. He worked at the Appleton location prior and there is a google review there about his inappropriate behavior.UPDATE: The phone number this location provided me for corporate is just a car shop in NY. They had no idea what Car-X was although when they called me back they had a whole team ready to resolve my issues only to realize they are not associated with Car-X in any way. The engine was changed by Oshkosh but due to the comments and unprofessional (boarderline stalking) behavior of the Manager Shaun there, I advised this location I was uncomfortable going there. The Appleton location only has 1 employee. Since the warranty is under the company that owns this location as well, I was advised by the Appleton location to have the work done here.
Vivian Hernandez
2 months ago
Took car in for diagnosis. We knew it had electrical issue. Voltage draw specifically somewhere.They charged $150 an hour to find out where.So we spent almost $400 for them to tell us it was the alternator.They wanted to charge another $800 to replace it.We said no thanks.My husband could replace it.He did. Still having the electrical issue.In a few words we felt they rushed the diagnosis and provided us a false one.Will not go back nor recommend.
Chuck Boywid
3 months ago
Very friendly customer service with an eye for detail. In addition prices are very reasonable. This is the third time I have used there services. I would highly recommend this place to anyone.
James Frank
2 months ago
Got 4 new tires put on very friendly people will definitely use them for future work. Very satisfied
Jenny LaValliere
a day ago
I have had only the best experiences with the CarX team!! I have been taking my car to them for several years now. I refuse to go anywhere else. Service & products are always top notch. I will always pay the little extra to get the quality, service & assistance given by CarX! They know my name, my car, my family. They continuously go above & beyond the required steps to just get a job done-they go the extra mile, always giving me final say about products & services after a thorough review of all my options. I know I'm driving away safe & with my vehicle in top working condition.
Mariah Payne
7 months ago
Scott helped me even completed a double inspection of my vehicle to ensure my safety! They are very honest and as a female attending these shops, that s very appreciated! I will come here again . I actually feel this is a place that I can trust. I only wish I came here sooner !
Christina Euhardy
a month ago
Always a great experience. They are honest, knowledgeable, professional, and reasonably priced. Will always recommend CarX.
Jason Davies
7 months ago
Scott and all staff at Car-X make a point to treat you as a valued customer. In my situation, my brakes were in question, and they took the time to show me exactly what was wrong with the sensors. They provided me know an estimate ahead of time and a time estimate to complete.Service: BrakesService: Brakes
Caroline Gottschalk Druschke
9 months ago
Scott and the crew at Car-X are absolutely fantastic. I had huge transmission trouble on the highway south of Green Bay during a road trip with kids and puppy in tow. He picked up the phone immediately, told me to drive over, and found time to immediately diagnose the problem, despite a really busy lobby and full bays. Gave great advice and ultimately the transmission was dead. He found the part immediately and opened the shop early the next morning to get the four hours of labor done so we could get back on the road for the rest of our trip around the lake. I can t say enough about this crew. Kind, professional, smart, empathetic. The absolute best. They saved our vacation - and our Subaru!
Andrew Sumnicht
2 months ago
Had a coupon for a $36 oil change. When I checked out, I was charged $80. Also took 8 hours for an oil change.
Katherine McGrail
3 months ago
They were so nice and fixed my car the moment I brought it in! I loved them!
Sabrina Torres
4 months ago
This tire shop accommodated me last minute to get my tire repaired. Their service was prompt and efficient, I highly recommend them for all your tire needs!
Carolyn Anderson
3 months ago
Very satisfied with the Car-X they were very thorough and test drove before releasing Vehicle back! Thank you!
Elizabeth McCord
a week ago
The window says everyone is ASE CERTIFIED but there is not one person in the entire store/shop that is actually ASE certified
Pravin Shah Jr
8 months ago
Diligent, detailed, tenacious and very decent and fair.My 2003 hatchback has approximately 450,000 miles. And it runs like a top, despite the grueling and constantly tough usage I inflict on it. And so much of the credit goes to Scott Spinler, & Mike, Todd, and Kong at Carx.I'll be driving 900 miles back to oklahoma in this relic. The guys at carx give me the confidence to do so.
Mallory Ryan
a year ago
I really like this place. They always get work done in a timely manner for reasonable pricing. They're professional, friendly, and very helpful. I've been here a couple times in the past, and have gone to other places due to other circumstances, but just haven't felt fully satisfied with the other places. Here, I haven't felt like that at all. I feel comfortable and trust their work. This will definitely be my go to place from now on, thank you so much guys!Services: Exhaust, Auto maintenance
Tony H
a year ago
On 12/13/22 I got a nail in my PS rear tire I was able to pull into the CarX parking lot and talked to Mike.Even though he was fully booked the moment I arrived he took the time to assess my situation and gave me an ETA of 30 minutes.He was able to speak to one of the mechanics and had my tire changed to my spare in under 10 minutes total.His actions allowed me to be on my way quickly and get back on the road.Really good customer service and experience. Thank you, Mike!Service: Tires
Colleen Riordan
a year ago
The best place to bring your car! Scott and his team always do an exceptional job. I am incredibly grateful for their expertise and ability to explain any aspect of my car's servicing. Highly Recommend!
Salina Fauver
a year ago
This business went out of their way to assist myself and my husband whom was stranded in Green Bay. We are from illinois, about 5.5 hours from the location. Scott and his staff stayed after hours on a Friday to fix our truck and make sure we was not stranded through the weekend. We appreciate Scott and his entire staff for helping us! Great business!!!Service: Auto maintenance
Aaron Voss
a year ago
I had to get a extensive repair done on my car. Scott was very helpful in explaining what needed to be done and was very honest when it came to pricing. They also saved me hundreds of dollars on the repair compared to what the dealership quoted me for the same thing. They even followed up with me a few days after to make sure things were running well. Highly recommend!Service: Oil change
Sonja Sanford
2 years ago
I initially went in for rotation & balance. A couple minutes into the appointment Scott pulled me into the back to show me my tires. I knew I would need tires soon, but didn't realize how bad I needed them asap. Even though they started with their work that day he didn't charge me for that visit which is was nice. Not many people will show you why you need something done, so I though that was great that Scott did that. He got me in 4 days later for new tires & an alignment. He was very easy to work with as I have a busy schedule with work.Services: Tires, Wheel alignment
Rebecca Mrozinski
2 years ago
My Dad has been with Scott and Car-X for the past 20 years.My dad always told me and my brothers that when it comes to auto repair, Scott and Car-X is the place. Scott is very honest, fair, and prices upfront. He is always loyal to his customers. Thanks for all that you do for the Mrozinski family Scott, during these tough and difficult times.Highly recommended!!!Service: Brake service & repair
Christina M
a year ago
These guys here are so experienced and friendly. They're not here to over charge or anything like that. They always make sure my car is fixed up well and always find the time to get you in. They've helped me in some tough situations to make sure my car is good and safe. I'd be busted and on the side of the road more then once if not for these guys.Services: Air & cabin filter replacement, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Vehicle safety inspection, Brake service & repair, Auto maintenance, Oil change
Tim Pavek
3 months ago
Great customer service and excellent auto care / maintenance.
Beat Your Neighbor Plant Food & Fertilizer
3 years ago
Scott and his crew did a fantastic job diagnosing and fixing our daughter's car while she is at college. We are very happy with the work and follow up care. It was a big deal for us that he took care of things like it was his own kid getting the repairs. They also fixed our son's car that came from a local dealership and we've had no issues since. Great reliable shop.Service: Engine repair