Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laisey Sliwinski
5 days ago
Shawn Dorn is great as well as the rest of the staff! They have looked over every car I was planning to buy and gave me honest opinions! They have been servicing my cars for over 10 yrs now. Always a great low price and great friendly costumer service!
Leo Boyce
10 months ago
Been here toooo many times to count. But the owner's great! Price is decent and the staff is amazing.
Jeremy Kivett
a year ago
I really recommend this this shop for anyone who need car repair I always take my SUV there to get repair done and always get the best results from them I have no problems with them you can get your vehicle repair in a good price they have been in business since 30 years I live all the way across town from there and it s worth it highly recommend good customer service.
Maria Balthazor
4 years ago
I ve been meaning to leave this for a while but Arrow Auto is the best! My family has been using this business for all things vehicles for as long as I can remember. Shawn has never done me wrong. I ve called on last minutes notice and he s never hesitated to get me on the schedule. This business is reliable, trustworthy, and efficient. I d hands down recommend Arrow Auto to anyone! Great service goes a long way!
Bradley Hoffman
7 years ago
I will recommend to everybody. Had work done several times here for a reasonable price. Price 4* quality of labor 3* Service 5*** . One of the few times I've had salesmanship/ at a service oriented place. Everytime I've needed service I felt like they wanted my business and not like I was bothering them, like many other places.
Gregg Bennett
6 years ago
The only place in Green Bay that I bring my car to get worked on. Always costs less than what I'd expect. In the past, actually charged me for fewer labor hours than it took. He said he tries to do that to keep the price down to keep people coming back. Very helpful staff. Highly recommended
Dustin Kuss
2 years ago
In the past ive gotten parts from Aarow Auto and they did the job. I just got off the phone with them about a part and they said"it will cost $35 if we have it." So i ask "do you have it?" they responded with "I dont know I am the only one here and cant go back and check." LOL ALOT OF HELP THAT WAS!!!!!
Becca Peterson
6 years ago
I've heard people say that it's hard to find a good honest mechanic. Well here ya go! Arrow Auto is amazing at what they do and always honest about their work. They always call to tell me what is wrong with the vehicle and an approximate price before they start fixing it, so I can tell them if I prefer they don't fix one thing or the other. They are also very considerate of people's time and make sure to get the job done quickly. I have never been charged extra for the time they put into the diagnosis; they only charge for the time they actually spent doing the repairs to the vehicle.
Bernie Kempen
4 months ago
Good prices for used parts
Brandon S
5 years ago
If I could do half a star, I would. Checked online that Arrow has a part, listed in "A" condition .Call, they say it will be ready in 3 hours. I called 4hrs 45mins later. They didn't know what was going on, and said they would call back shortly. An hour later after no callback, I called again. They stated its not ready yet, and probably won't be ready until the following day. Next day, I wait until 10am, call, still not ready. They finally call at 11:50 and say, sorry there is a hole in it . If you need a good part in a timely manner, look elsewhere.
Marci Beck
2 years ago
Have had my vehicle repaired there for a couple different issues, and I have no complaints! They don't repair unnecessary things, very good work, and not pricey!
Thomas Stone
3 years ago
Didn't think it was worth fixing but found out different things to it was so takes good guys I figured out
Clif S
9 years ago
I placed an order by phone. I was told pretty curtly that I'd have to be called back after the part was pulled. I got the callback, returned the call, and told the gentleman who answered that I was calling to complete my order. "What do you mean by 'order'?" he asked me. I said, "Uh, I would like to pay for it and have it sent to me." He said, "Well, where do you live?" I told him where I live. He said, "Hang on a second." He came back after a while and took my address and card number without giving me a total. The two stars are assuming that I get the parts OK. I realize it's a salvage company, but, come on -- don't let people answer the phone who have no idea how to speak to other human beings.
Seth Petit
7 years ago
I bought a transmission for my jeep from Arrow. When I called looking for one they had one and it was still in the donor. They said it worked and had it out of the donor by the next day. Upon inspection it didn't appear to have any defects. I got it installed with no issues and when we pulled the pan and filter we found the tranny was perfect internally. The only reason I'm not giving them 5 stars is because they only have a 30 day warranty
Patrick Young
6 years ago
Bought a taillight here for my SUV. Hot it home and was having trouble getting the screws out. Took it back to see if buy chance they could help... They did, no complaints. I thought for sure if get the..."well, it is a salvaged part, what did you expect." NOPE, took it and helped me out... THANK YOU! It was a little thing to them but a HUGE thing to me!
cole c
a year ago
Been here toooo many times to count. But the owner's great! Price is decent and the staff is amazing.
Alishia Capelle
8 years ago
As a female i expect great and HONEST work. Unfortunately I had used arrow as my mechanic for two jeep cherokees and my new Hyundai and was charged multiple times for work that was NOT completed. I was charged for full brakes and routers and only got my front set done which i am just discovering now. I also was charged for parts and work on my pervious vehicles that my mother now owns and she had to get the work redone at an honest place. it may be a great place to get cheap parts and cheap opinions but dont bother if you're looking for a mechanic. They are very dishonest if you're a female.
Daisy Elizabeth
a year ago
I called about some parts and it was confirmed that they had all of them ....next day ,I drive from Marinette to Green Bay. I call the place to let them know I'm ready to get the parts and it turns out they never did have them what a waste of time!!
Paul Albanese
5 years ago
The mechanics at arrow auto could fix a wide variety of vehicles never had issues with arrow auto always excellent service Sean is the manager there he is a awesome guy If you're vehicle needs repair I would highly recommend taking it to arrow auto 5 stars
Kao Moua
a year ago
Always helpful and they are not afraid to get dirty touching the parts
Laurence Lo Dates
3 years ago
Arrow is the best place for auto repair experts. Great price coupled with the classic repair shop feeling, equals EXCELLENCE. Thanks Shawn and your team!
Julie Mueller
5 years ago
Terrible customer service . I would never purchase anything here again. Impossible to get a refund on the junk they sell you. The receptionist is as rude as they come. Maybe she was just having a bad day but then maybe she needs to be re trained
Brandon Seidl
5 years ago
All I have to say is don t send somebody to get your parts, they sold one of my workers a grill that was broken completely in half and all the tabs were broken off as well and still charge me full price, and this is the second time it s happened, be very aware!!
Tim Younk
5 years ago
Had the used part that I needed and they were more reasonable than any other dealers. Counter person very friendly and helpful.
Brandon Strickland
3 years ago
Service was fast and the prices were below what I had expected to pay. Also, everyone I dealt with was friendly which is very unique for a salvage yard.
Scott Lawson
6 years ago
Very helpful they always get what I need at great price. Don't bother going anywhere else
Keith Decker
7 years ago
Local family business, been around since the 1980's. Good, affordable source for auto parts. Give 'em a call to see if they got what you need.
Car Life
5 years ago
This has always been my go-to place for parts fast service friendly prices extremely reasonable
Khali Kellogg
2 years ago
Great staff and always have what I need at a great price!
alex hanson
6 years ago
Best prices and amazing service. After going here i will never go anywhere else.