Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Boss Moves
a week ago
I ordered a part for my VW Rabbit. I received the part and it was for a different model year. I have been trying to send it back and get my refund, but have gotten no response or callback. Do not order anything from this website because it's overpriced and they never response to people who want to return a part and get their refund.
Frank M.
3 weeks ago
I ordered a rear taillight for my 17 VW Alltrack. First of all great price! Came on time and no issues. Will definitely continue to by anything I need for my VW. Thanks again.
Brandon Osberg
2 years ago
To start of I was looking for center caps for my Touareg. I came across this site, the reviews looked good so I ordered from this company. I got my order great, it s after that is why I m leaving this review. When I myvwpart center caps did not match up to the one I had left I called at least three times and then looked on there website for an email address to get in touch with them and get a return authorization form, they would not respond. I emailed them three times as well. Finally after leaving a bad review on there website they finally contacted me by email giving me the form for return. So then I decided to email them back and ask if I could send my old center cap back with new ones and kept being told that there catalog would not allow there company to mail wrong parts. When I sent numerous more emails showing there catalog is wrong I have not heard anything back since. I have sent the pictures showing the difference between the two and according to the company I m wrong
Mark Blankenship
7 years ago
Very satisfied customer. I had made a mistake in my order but they had presence of mind to cross check and fixed the issue by calling me and confirming prior to shipment. Part arrived and was exact fit. Timely shipment and very courteous.
Denise Lavigne
7 years ago
Good and quick service for wrong part sent that was clearly explained.Sales tax way too high and still waiting to get my money back on part resent. What tops it all ...had to pay shipping on their mistake!!!!Do not intend to buy there again.
Joseph Rosario
a year ago
Terrible customer service don't waste your money pay extra money with anyone else no shipping options other than usps never again worst experience ever
Wendy Pavlecic
a year ago
Excellent customer service in honoring a Black Friday price. Would definitely do business with them again!
Linda Crandell
7 years ago
Expected something with a little cushioning but it appears very durable and is extremely lightweight. However, I have not yet been successful in putting it on the back seat. Will have to return to my Touareg manual to figure out how to remove the head rest and also the seats to secure locking in place bars.
Carl Jones
2 years ago
Still waiting on myvwpart it s been 2weeks since I ordered the part an still no response send e-mails an still no response my order is lost bad company I would never order again from this company
Kenneth Lewis
6 years ago
Great source for OEM VW parts. Parts I ordered arrived quickly and fit perfectly. My only complaint is that some parts are no longer available, but that's most likely not their fault.
Lynnette Schultz
7 years ago
Great company to work with. Very thorough. Made sure I got the right part. Shipped quickly.
Susy
2 years ago
Terrible customer service, I have been trying to reach you since 5 days without any response. Very disappointed I would not recommend you.
Juan Ayala
6 years ago
l am really pleased with the service that was provided to me. The person who l talk to was very nice and polite and I will order from them again.
Sharonica Barham
7 years ago
Awesome customer service. The product was an exact fit. I wil definitely order again.
Natajah Mclean
a year ago
This company is a scam !!! Stay way !!! I called multiple times , emailed multiple times , I spent over $500 and it s been my worst mistake . Please stay away
Chuck Schramm
5 years ago
Boucher service department continues to receive a superior rating. Courteous, knowledgable, and efficient.
Edwin Cannon
6 years ago
Fast, easy, part was in my hands, dealership quality, thank you Volkswagen for providing excellence in diesel TDI technology second to nobody. Cinco estrellas
Da Light
7 years ago
Part came earlier then expected. Love the service. Will be a repeat customer.
Timothy Freitag
6 years ago
Helped me find the correct part and shipped it to me quickly. What more can you ask?
Mia E
4 years ago
Easy online order and parts availability, quick response to request and fast shipping.
robert roth
6 years ago
Cannot reach them-ordered wrong item and am not able to return it
Michael Edsall
7 years ago
Very helpful staff quality parts at a good price
Blake Warner
7 years ago
Excellent online shopping better then going to my local dealer.
Kassandra Joy
6 years ago
Parts were just what I expected, and they got here fast!
Raul Ochoa
7 years ago
All parts delivered on time great place for Vw parts!
Marco Santillan
7 years ago
Excellent service parts delivered on time
Kim Singleton
6 years ago
extremely helpful to make sure I got the right part
Donald Brooks
7 years ago
Very happy---quick turn around time
Alan Lopez (alansbulldogs)
7 years ago
Awesome customer service and support
Erroll ONeil
7 years ago
Great!