Huckstorf Diesel Pump & Injector Service Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marshall Ambrose
3 months ago
Spent $12,000 on 7.3l diesel repairs and the turbo pedestal begins to leak after about 200 miles, have had it back there twice for this problem which they fixed twice only to be told I have other problems radiator hoses needed to be replaced at a quote of $600 twice as much as any place else.Best part is I could have completely replaced the motor for less than $12,000. DO NOT USE THEM.

  Gene Nickels
3 months ago
I have a 2001 f350 7.3. They helped me figure out what computers and sensors i needed for my pillar gauges. Ive also gone there for advice on what parts to get and how to install and they gave me the info i needed for that as well. Great guys very helpful

  Dan Estrada
7 months ago
Let me be straight forward and honest here, I contacted huckstof spoke with Mark letting him know I had an issue with my 2002 f350 4x4 dually smoke and pump fuse issue, they said they couldn't get to it right away but they would contact me within 5 weeks to make sure I didn't already have the problem fixed, Pryor to this my trucks have always been serviced by ford, but I could not wait 3 months for my vehicle to be seen even though it is my back up truck for my fleet, anyway mark contacted me in 4 weeks asking if I still wanted to be seen (in my book that's a plus) ford would have forgotten about me unless my truck was there on the lot. So I bring the truck in on Sunday convenient drop box and paperwork asking what services I would need, filled it out and left. 3 days later I get a call from Mark letting me know the problems and estimated cost to fix, two days later Mark calls estimate was way less but the smoke issue still exists new estimate gave him the go ahead, calls back few days later fixed the issue. Still had a few more issues that they found as they were checking my truck but they kept me involved in the whole process, let me add the most impressive part it was 110+ degrees and these guys are working, I do agree that the prices are a little higher than others, but they stand behind their products and work and I believe these guys are worth every penny. Mark and the whole family over at Huckstorf Diesel Thank you for all the Great work you do. P.S. I will no longer be taking my fleet over to Ford, you guys are great and have won my loyalty, thanks againServices: Exhaust, General repairs & maintenance, Electrical, Auto engine diagnostic, Brakes, Oil change

  Marcia Cameron
8 months ago
We spent a couple frustrating days while traveling trying to get help with a mechanical problem our RV was having. No one could or was willing to help until we contacted Huckstorf. They were extremely helpful, courteous and solved things quickly and simply. It was simple, but they didn t even charge when they could have!Thank you for everything, Matt!

  Karl Kraai
9 months ago
BEWARE BEWARE Estimated a 2 hour job on the phone to change out a Diff case half. Issued a $300 written estimate. Proceeded to charge the book rate of 5+ hours. Up charged the labor rate because I would not pay their 4x inflated price for the part and brought in my own. Also asked for an injector balance rate charged at $200 from a scanner that I had to trust the results from their reputation . These people are desperate for money and will find any way to make a $1000+ bill. Worst kind of bait and switch overcharging and downright dishonest. STAY AWAY

  Jakobi Gabriel
4 months ago
John is very nice and honest guy, and will try to get you your parts in a timely fashion

  Carla Centeno
a year ago
My husband has taken our older Ford F350 Dually Diesel truck here a few times and can speak for their timely and expert services with no surprises as to the cost. They let you know ahead of time and keep you informed on a regular basis until the work is done. They also keep your budget in mind too. Expert Mechanics with friendly service. We highly recommend this professional service center.I would give them 10 stars if I could!

  Angela Parker
7 months ago
Been coming here for years with my diesel Jeep GC. Despite all the issues of this particular model diesel engine, they always have taken the time to clearly explain what is wrong. Great customer service, expertise and solid communication!Services: General repairs & maintenance, Engine repair, Oil changeServices: General repairs & maintenance, Engine repair, Oil change

  Thomas Banks
a year ago
My first experience with Huckstorf was 10 plus years ago when Mark said about my 05 Chevy, I'm gonna fix your truck and "make it fun"! He fixed it alright, and made it fun! I loved that truck! They put it on the Dyno for me and it did really really well. I now live in Tennessee, and brought my new Ram up there to have a transmission put in it because I trusted their service and work. They put the truck on the dyno before and after, and it did a lot better after they install the new transmission, turbo, a 55 gallon fuel cell, and a few other things that they did for me. Truck runs like a scalded dog now!I would recommend Mark and the gang to anybody that needed Diesel services for their pickups ect!Thxs Huckstorf Diesel!

  MUDMAN150 RINGLER
2 years ago
I took my lly duramax to them to tune it on their dyno. Guys really know what's happen!! Truck runs great, couldn't be happier!!

  Steffen Zimmerman
a year ago
Mark Did my jetta the other week. I came in for a transmission and engine tune and He was straightforward and an honest guy. Could have easily pushed to sell more services and i woulda just paid them to do em but he didnt.Bring you re diesel here if it needs tlc. You ll be happy you did!Service: Engine repair

  H R
3 years ago
Man talk about a gem, John is very professional understanding and was able to provide answers and advice from across the country. He was courteous patient and clarified what I needed before placing my order, gave me an exact cost and I received the product here in Texas. My mechanic was pleased with what I ordered by phone. I will come back for any other needs. Thank you again! Great customer services and overall shopping experience.

  Kamalpreet Kauldhar
a year ago
I brought a diesel Ford here that at least needed a new injection pump. The shards of the current pump ended up contaminating a bank of injectors. They recommended changing all injectors instead of going cheap and I agreed. They did try to save me money, but these are really expensive to fix.I would go back.They continue to support after the sale with other vehicles I have sent them as potential purchases.Learning experience as many shops don't work on diesel's from Ford/Dodge/GM.Somehow scarred the windshield and charged me to replace the wipers. Should have been included.- 1 star due to price

  Chris Rizer
a year ago
The guys were extremely helpful. I was in a pinch on the road working. They didn't have time to get my truck in for 3 weeks, but they offered some verbal advice and a part that fixed my issue.

  Steve Dodson
2 years ago
All of the 2* or lower people here have either communication problems or lack common sense! These guys are top notch and only aim to please. They helped me diagnose my troubles over the phone and took care of me straight away when I came in the following day. They are fairly priced and didn t try to hook me for a bunch of unnecessary work. I would send any and all of my diesel performance or repair work to these guys! A real pleasure

  Garrett Swierenga
a year ago
This is a great place to get your diesel truck worked on. We were driving home from a vacation and our return line on our truck started to leak. They got us fixed up the next morning with no hassle.

  Free
2 years ago
Twice this year I've had issues with my 2004 E450 super duty school bus. In May I was worried that it wasn't shifting right. So I took it to a transmission specialist and they said the transmission was fine. I took the bus to Huckstorf for a second opinion because I was on a cross country road trip and needed to be 100% secure and confident about the health of the bus. Huckstorf ran diagnostics and took the bus out for some test drives. The bus was shifting fine and I was just anxious and hyper aware. Instead of trying to upsell me or create work for themselves they told me they couldn't find anything that would stop me from continuing my trip. I ended up getting my transmission temp sensor changed, they called and asked before doing any work, and continued on my way to Colorado. Today on my trip back to Vermont the bus started making funny noises. Luckily we were in Milwaukee again and able to return to Huckstorf. After listening to it and briefly checking it out they told us it's the vacuum pump. Their lot was full but they rearranged some things to get us in same day in an effort to help us get on the road and back to Vermont before our daughter starts school. Huckstorf makes the entire experience of working with them extremely pleasant. They're communicative, patient, accommodating, etc. I never felt condescension or like I couldn't ask questions. We don't live in Milwaukee anymore but if we did we'd only come to Huckstorf for our diesel mechanic needs. We wish there was a Huckstorf in Vermont.

  Anthony Adams
2 years ago
Took my 2001 24v Cummins in to get worked on. Issue was a bad starter that would only turn over every couple cranks. After talking to a worker at the shop over the phone, he continued to insist that their mechanics would need to check out the problem when I had already pin pointed the problem to the starter. After calling me two days later than they said the truck would be done and they found nothing wrong with the starter but they cleaned up a few corroded connections to the battery and assured me that would solve the problem. Later the next day my truck failed to start again and I was having the same problem. Not to mention I also had my gauges installed during this same appointment which I was overcharged for the quantity of 4 gauges when I only had 3 installed, after which I also found my dash cover cracked and broken on the driver side. Overall after talking with Jon I initially was hopeful for the quality and customer service of this shop but after taking my truck here just a few times I have not returned and do not plan on taking my truck here for work in the future.Service: General repairs & maintenance

  Kristin Stenmark
3 years ago
One of the best experiences with auto repair. Diagnosed our problem more efficiently than GM. Their shop was very busy but they managed to get us our vehicle back in time for an upcoming trip. Saved us a lot of time and money.

  Chris H
2 months ago
Friendly at the first and courteous through the whole visit.

  car guy
2 years ago
Quoted me 1100 for a injection pump with labor. Called back 2 weeks later and price changed to 1700 for no reason.The communication is lacking and the overall business image is poor in person. I ended up buying a reputable pump for 530$ somewhere else and changed it myself in 30minutes.

  PhightinPhils
5 years ago
Called Huckstorf over the weekend to see if they could assist me with some AMP Research power steps since they are an authorized dealer of the product. The person I spoke to asked me to call back today (Monday) and ask for Dave, the Service Manager. Dave could not have been a nicer guy. Told me to come right in and had my steps repaired in no time. I would highly recommend this local shop. Their customer service and quality was top notch!

  Olivia Plunkett
2 years ago
Incredible customer service, which coming from a woman in a diesel mechanical shop, is saying a lot. They treated me with decency and respect. Hucksdorf did a wonderful job fixing my 2004 e450 super duty bus. I will absolutely be back. Thank you Hucksdorf!

  christin cleaver
5 years ago
John, Matt and Nick did a great job on my modified 250. They were patient and took the time to explain and explain again what went wrong until i understood. It runs better than ever and i would recommend them with out hesitation. Thanks so much Huckstorf !

  Bert Rognsvoog
4 years ago
I stopped in to have 6 Cat injectors bench tested for pattern and opening pressure.My visit was late in the afternoon but John assured me that they had time to test them.John took the time to test each injector and explain the difference in patterns of the failing ones, this greatly helped us in determining the miss that we had in our engine.I highly recommend stopping in this great local shop for your diesel engine questions and repairs.Keep up the great job.

  Kyle R
3 years ago
We dropped off our diesel Isuzu truck for service, which had a problem with poor idling, as well as the engine shutting off by itself at stop lights. After a few weeks and over $1,500 racked up in diagnostic fees, they still had no idea what was wrong with it. After doing some research on my own, I requested they change out the camshaft sensor, and to just give us our truck back. Replacing the camshaft sensor cost $342.35. After spending a total of $1,853, their answer still came out to we have no idea what is causing this. Very disappointed in the incompetence of these technicians, but more than disappointed, I m just blown away that they were completely oblivious of my concern that we spent over $1,500 on diagnostics that led them nowhere. To them, this just seemed like another day at Hucksdorf Diesel.Service: Engine repair

  Paul Lelinski
6 years ago
I had several issues that I took my 2006 F250 to Huckstorf for. My last mechanic was not a "diesel guy" so there were some things that were not quite right. They quickly diagnosed the issues, priced them, and explained them to me. Once the repairs were complete I picked up the truck. On the way home the check engine light came on (this was related to one of the issues I took it there for). I called Rob right away. They came to my office the next morning and picked up my truck and took it back to the shop so I wouldn't have to make another trip. There was a very unusual problem it turns out that was related to some after market parts on the truck that kept "tripping" some sensors. Not really related to what they did, a parallel issue. They stuck with it for days reading and researching. Finally figuring out that it was the after market air filter. They put a stock one on at no charge and returned it to my office for me. Vehicle repairs and being with out can be frustrating, but these guys stuck with it, showed great customer service, and got me that "clean bill of health" I was looking for. I would highly recommend them to anyone

  Garrett Lutzow
9 years ago
I took my cab over diesel truck to Huckstorf in hopes that they could figure out a problem that I couldn't within a reasonable price. The truck would smoke white and misfire for a couple minutes until warmed up. Prior to me taking it there for service, I took out all 4 injectors and had them rebuilt by Huckstorf. I replaced 2 of the 4 grow plugs that were bad and did a valve adjustment back to factory specs. After I did all of this, it did not fix the problem. So I decided to take it to the experts. $150 for the first hour and $98 after that. After $850 dollars of labor, they found nothing yet. They had tested for power at the glow plugs, cleaned the EGR (which I just had off), and tested for air in the fuel lines. They wanted to keep going and do a compression test. I cut it off there because they wanted 2 more hours to do that (which is really a 30-45 min job since the glow plugs were just out and it is a cab over truck with the engine right there). I got a little upset about the $850 and they did lower it to $550. I have heard good things about this company, but my experience was not good. I don't enjoy spending $500 + dollars to get no answers at all. I do understand that there is labor time in diagnostics, but I thought that the diesel experts could have figured it out within a day of labor time.

  Frank Gaytan
3 years ago
What a great shop. Took my 05 Dodge with the 5.9 in due to the fact I was losing fuel rail pressure. The guys went through its and found the issue. The fuel tubes needed to be replaced. They check all the injectors and even gave me the rest results from them. What a great shop.

  Shannon R Harris
6 years ago
I would NEVER recommend anyone who cares about their diesel to come here. We paid over $3,000 for what should have been a fairly simple fix of replacing the IPR valve, but the tech did not decontaminate the oil so we blew through two high pressure oil pumps and IPR valves and had to keep taking our truck back. We even have proof of a claim from the company that would not cover the first pump under warranty due to their own mistake of not cleaning the oil. Their work was always half-assed. They NEVER were the ones to call and talk to us, we always had to call and ,Rob (HORRIBLE AND CLUELESS front desk rep), would rush us off phone and never could give us clear answers. They made up other problems and put a couple parts in without our approval and tried to charge us more. They purposely would make our truck last priority each time we d take it back because it was on their dime and they did not want to admit their mistake and make their mistakes right. I cannot believe any business would ever be so spiteful and rude and UNPROFESSIONAL and UNKNOWLEDGABLE. Do not waste your money or time with this shop. After being stranded 3 times after they did work on the truck, we were beyond fed up and exhausted and we want to make sure no one ever goes through the horrible experiences we had.