Holiday Mazda Service Parts & Tires

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Mulholland
a month ago
I went to Holiday Mazda to have my oil changed and my tires rotated. The service was excellent. They provided a shuttle for me to get to work. Once the job was done, they picked me up from work and took me back to Holiday.Also, they sent me a video through e-mail and text showing me the inspections they performed on my car. They would inspect things like the battery, air filters, the suspensions and even the tires. If anything needs to be replaced like air filters, they recommended those items to be replaced.Holiday Mazda is an excellent place the have your car serviced.

  Billie Streich
a month ago
Best dealership we ve worked with. We drive up from Madison because the customer service is so great. From sales to service, they are a 5 star establishment. Highly recommend. Every dealership should strive to meet the standards set by Holiday Mazda. We ll be back!

  JULIE SMET
3 weeks ago
I always feel very comfortable bringing my car here. I don't anywhere else, because I feel like I have to know all the details of my ar, and at Holiday, it's just , we've got this.Thank You!And I love the car wash.

  Tammy Cerroni
a day ago
The service technicians are very friendly and helpful. Holiday has a very comfortable waiting area if you choose to wait while your car is worked on.

  Lori Christman
a week ago
I have been coming to Holiday Mazda Service dept. for over ten years now. I am very satisfied with the Service Consultants. They are very knowledgeable and professional.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Ann Roe
2 months ago
The staff was awesome! We were new to Holiday Mazda and they treated us as if we have been with them a long time! They solved our car concern and are very happy with the outcome!

  Beth Miller
3 months ago
I have always had honest, high quality service. No one has ever tried to steer me wrong I feel like pricing is fair & I love the videos explaining every detail of my service and the print out and explanation of what might be needed at upcoming service appointments.

  Jamie Jungwirth
2 months ago
I had an electrical issue with my Mazda. While it's not convenient to need to take a car in for service, Buck ensured my Mazda was cared for and provided excellent service. My car was ready sooner than anticipated. I will definitely ask to work with Buck in the future. Thank you!

  Mark Sabec
2 months ago
Great experience with the service department. Accurate assessment of a bad bearing, checked the rest of my vehicle for issues and reported back to me, replaced the bad bearing, all good now! Excellent communication and customer service from all personnel I interacted with.

  Patrick Gendron
3 months ago
I am so happy I purchased my car at Holiday Mazda in Fond du Lac. My car is very reliable and the staff at the Mazda dealer is outstanding for parts and service. I love taking my car kayaking And they were very helpful to get the racks and hitch for me.

  Tina Loesch
a month ago
1st car purchased from Holiday & 1st time going in for oil change. Fast & Friendly!! Excellent service and communication. Thank you Holiday Mazda!

  Marge Kraus
3 months ago
Service rep was so informative and accommodating. And they washed my car too! I am very pleased and will continue to make the drive to Holiday for service.

  Kristin Hardy
a month ago
The team is always friendly and courteous. They provide great service and take great care of my vehicle.

  PAM SWANSON
3 months ago
It took a while to get my car in, but once they had it, the repairs were done quickly. Everyone was extremely friendly and helpful.

  jonel gomez
4 months ago
excellent serviceand thanks to the girl working at the front desk she gave my son a glasses for free. very happy. holiday mazda is best

  Valerie Ruelle
a month ago
Great service, they always try to make it right bo matter what the issue may be. Saved me literally thousands by going to Holiday instead of another dealer that diagnosed the issue incorrectly.

  James Knoff
5 months ago
Austin was very good. His group correctly diagnosed our problem and got our cx5 in for repair right away. We got a loner car because they needed the car over night so it could cure. Would recommend holiday mazda as a first rate dealership, and we do.Service: Engine repairService: Engine repair

  James Bjorge
2 months ago
Buck the service manager repaired my key fob, afterwards he explained that the battery contacts needed to be bent out about an 1/8 of an inch. Since then the fob has worked flawlessly.

  D Hunt
2 weeks ago
I had the battery replaced. They got me in early and the price was reasonable. I actually figured it was going to be more expensive. The work was done quickly.

  Megan Salm
a month ago
Holiday Mazda in Fond du Lac always takes great care of us! Best Mazda care in the NEW Green Bay area!!

  Roderick Strobel
a week ago
Excellent customer service, great follow up, clean place and nice people !

  Karissa Eiring
2 months ago
I told them at my last two oil changes I had a slow leak that needed to be patched. First time they said they didn t find anything, second time they didn t mention it at all. My tire blew today and there was a nail in it clear as day. Only posting because they text me again today asking for a review.

  Jennifer Bublitz
6 months ago
Went to Mazda for my annual oil change. They do a great job video taping items that need to be addressed under the hood. Always efficient and answers all my questions. And who doesn t like a lounge with free popcorn and cookies!Services: General repairs & maintenance, Tire rotations, Oil changeServices: General repairs & maintenance, Tire rotations, Oil change

  Cole Thorin
3 months ago
The service was very quick, they workers were very specific and informing of what they would be doing. And they also took a video during my service to show me what they did.

  Mike
a year ago
Interestingly, in the Carfax area from the email they sent me, there was a review area that was bright red and insisted I review the dealer. My experience was not great, and the review I wrote reflected that... yet somehow it failed to show in the Carfax review area. Obviously that is suspect and only adds fuel to my frustration. So I'll post it here, where we can at least pretend there is some level of transparency. Though with barely a single even "neutral" review, its doubtful thats the case. Truly a shame. I have come to rely heavily on Google reviews for places I choose to go, and this time, they let me down.The staff were great, I like the carfax email, and the video they send... But like every other dealer, they want to charge you $70+ to replace filters they already took out without my consent, with 25$ worth of air filters. And it was 98.76$ for an "inspection", oil, and tire rotation. That seems a little high, but I guess nothing is getting cheaper. I mainly went to get an optional upgrade, that I put in a service request for weeks in advance. When I get there (after taking time off work and traveling with gas being what it is) or shortly after I leave, they determined they have the wrong model year upgrade part. And that I had a small oil leak. Which I can super conveniently come back to have diagnosed when I get to have the correct part installed. Logically, a person would ask why it wasn't diagnosed when they were literally taking a video of the leak area... or why it took weeks to discover they ordered the wrong part. I'm not impressed, and its doubtful I'll go back.Further, it does warrant mentioning again, they charge you 3% to use a credit card. So I guess, stop at the bank and take out hundreds to thousands of dollars in cash to have your car worked on? No, they didn't even offer to waive that, after I did what people do to get their cars in on a Friday, and they barely held up half of their end of the agreement we established weeks ago. And not that I care a whole lot, but the car wash is still down as of the 4th of July 2022. Would you go back?UPDATE: Yeah, Josh called. Left a message. Sounded about as frustrated as I am. Isn't it funny that a week goes by, after I was physically there - twice, texted back and forth a bunch and I was called the day of, talked with several people in the building... no one cared then. No one seemed to mind I might have "lingering concerns". Leave an internet review, and in less than 3 hours I get a call from some poor guy that has what I'm sure is the worst possible job of fielding upset internet reviewers. I'm not sure what could have been done then or now to change anything. It is what it is, or was it what it was I guess. Frankly I don't need the update bad enough to go up there again, and have already spent a lot more time on this than I anticipated.Services: Tire rotations, Oil change

  Siegfried Herrmann
9 months ago
My wife and I have been very pleased since we first purchased our Mazda...several years ago!Hannah Gresser....the sales lady that sold us our car.....is as fine and as kind and as classy of a lady as you'll ever meet!. ..truly beautiful ...inside and out!The service department is always a delight to deal with.....and does s first class job on our car for every occasion (which mostly involves oil changes)...I highly recommend Holiday Mazda and the fine people employed there!!!!

  Stakoff Bouake
3 months ago
Mainly my wife drives it. I haven t heard any complaints from her. It drives nice like a small car.

  Richard Beyer
4 months ago
Great Service experience. Knowledgeable and Professional staff.Definitely Worth The Trip . Thank you Holiday Mazda!

  Amber Rahn
11 months ago
I happily drive out of my way to have my Mazda serviced here at Holiday Mazda Service Dept to avoid the one remaining Mazda dealer/service dept in Madison WI that shall not be named that I would never trust with a vehicle ever again.After one initial hiccup at Holiday with an oil change that was followed up with exemplary customer service and resolution, it's been my pleasure continuing to do business with Holiday Mazda Service Dept. Obtaining appointments is met with pleasant phone staff and flexibility, and arriving at the service department, I'm met with the wonderful staff member who greets me at my vehicle and ensures my vehicle and I are handled with care and consideration.Any time they're running a special, I never have to fumble around looking for a coupon on their website either, they just automatically apply it. I really appreciate that.

  Jeff Mueller
6 months ago
They were to do a 40k service, tire rotation, check the RF brake caliper and bleed the brakes. They were happy to charge for it all, but didn't even mention the caliper or the tire rotation in the video. I still haven't received an answer from them if these things were done yet. Very disappointed.Services: Tire rotations, Vehicle Inspection, Brake service & repair, Oil changeServices: Tire rotations, Vehicle Inspection, Brake service & repair, Oil change