Holiday Cadillac of Fond du Lac

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robin Jischkowsky
a week ago
Very good service. They took the time to figure out what was causing the problem with my air ride suspension. The service manager Ryan, is a great guy to work with. Thanks

  Edmund Pusch
2 weeks ago
Verygood experience. I would recommend Holiday to all people I know interested in auto and suv etc I am completely satisfied.

  Mike Kreis
5 months ago
A+ service heather was super friendly and understanding with all my rescheduling. Car is riding great and service time was good. Thanks for the hard work.

  Robert Lutzow
8 months ago
We have enjoyed our experience with Holiday auto in Fond Du Lac WI very much and would refer family and friends. Kyle and Tim both have gone out of their way to provide us with the best service above and beyond. Thank you all for your help, we love our Chevy truck and our Cadillac and will see you in the future.

  Chuck Weber
a week ago
New brake pads installed quickly! Great job

  Terri Lincoln
6 years ago
Very personable and will do all that they can to help you purchase the vehicle you want! Was able to say goodbye to one truck and hello to another

  Bryan Husch
6 months ago
All the staff that helped me with the purchase of my new cadillac were ABSOLUTELY 100% AMAZING. I will definitely buy my next one from them.

  Linda Mueller
8 months ago
Jamie Schneider has been very easy to work with and very knowledgeable about my new vehicle. I am so impressed and pleased to be working with him.

  Terry Mueller
a year ago
As a Cadillac owner it was not a Cadillac experience as I've had at other Cadillac dealerships. Service manager wasn't much help at all, recieved more feedback and options from the mechanic. Needed a loaner not even offered to me. More to say than I can text here. Won't and will not tell anyone to shop for a new or used vehicle from Holiday.

  mike [email protected]
a year ago
Was told I would receive a call when my recall part came in, in a few days to a week. I have not heard anything at all. I even stopped so my vin could be gotten to get part. Very dissappointed!Holiday (Buck) contacted myself after review and offered to make right, they again scheduled me and followed through with repairs and recall. I upped review to 3 stars from 1, would have gone 4 had they offered an incentive for my initial disappointment, a oil change maybe 50 off my 650 bill, maybe a offer to shuttle me, something.They did competent friendly work at the end and I do thank them for that.

  Jodi Steger
a year ago
We have been very pleased with the service at Holiday. We recently worked with Buck, he kept us updated on the work being performed on our vehicle and answered all of our questions. We were very satisfied.

  Patrick Kinney
a year ago
So impressed with their service. I have a rare Cadillac ELR and was worried about the service. Transmission issue. The service team offered me options for repair and honest suggestions.I received my car back clean and running better than the original condition . The car now shifts so smoothly. I will be back and highly recommend.

  Sarah Teschke
a year ago
The service department is terrific. They are very professional and exceed expectations to provide great customer service from scheduling the appointment to delivering quality work and service. Buck and his team are awesome and they always greet you with a smile.

  Kurt Kuklinski
a year ago
Buck was very pleasant to work with. Extremely nice, told me what was going to happen and the time it would take. I was told approximately 2 hours and they finished early! I will definitely be using Holiday Cadillac as my dealership, even though there is a Bergstrom Cadillac Dealership closer to where I live.

  brian brimer
5 months ago
Friendly and professional. Had an appointment and was done quickly and correctly

  Philip Schaffer
a year ago
Did a drop off for my wife's car while on a conference trip and business (repairs) was handled by text messages...Buck was on the mark and to the exact point of what was needed and all needs were met with action n results were outstanding and hundreds of dollars less expensive than a well known competitor....thanks to Holiday Cadillac and to Mr Buck

  Wayne Beahlen
2 years ago
I had to take my 2013 Cadillac SRX in for a recall. From the first call to make the appointment to the actual intake of the vehicle upon arrival I was very impressed with the professionalism of all who was involved. My service was estimated to be 2 + hours so my service provider Buck Dumanch was very happy to provide us with a shuttle service that would take us to a local restaurant. Whenever we wanted to come back all we had to do is text his number and he would send a shuttle soon. And yes it did show up very quickly. Unfortunately the service ended up being over 4 hours (I also had other concerns for them to look at) so this was not a concern. My service manager Buck Dumanch always kept me updated. By the way the waiting room was set up for comfort and convenience. And the cookies were just the best. Thank you all so very much. Duane

  Q Quick
3 years ago
A "check engine" light caused this visit and, even though OnStar attempted to diagnose it, I still needed to make the trip to the dealership. As it turned out, the car needed a new spark plug and a couple of other things, so it's good I was there. I had made the appointment online, and the Service team was expecting me when I arrived... and even called me by name. That was nice! In less than two hours, they had the repair completed, and the car was cleaned and washed (even though it was drizzling outside). Chalk it up as another pleasant experience at Holiday!

  Judy Hein
a year ago
From my very first contact via their website and still continuing after delivery of my new vehicle, this dealership has provided knowledge, patience, time (they all took lots of time with me!), expertise, and so important, follow-through! Kris Hettenhaus is simply all-around amazing!

  deb Akins
2 years ago
What a great experience! Joe Griese was phenomenal during the sales process and follow up post sales. He reached out to me to be see if I had any questions and helped assist with the couple questions I had! Great experience at Holiday!

  scott stoltzmann
3 years ago
I had an excellent experience at Holiday Cadillac. The car I was interested in was washed and brought inside for me to view. Mike went over the car with me and sent me on my test drive. When I returned Bill, Mike and myself went over the deal with no pressure and complete professionalism. I would highly recommend Holiday and look forward to doing more business in the future.

  Donna Lowery
a year ago
We bought our Cadillac from Holiday and we re very happy with the selection, the prices, the staff and the ease of the purchase. We highly recommend the Holiday Team.

  Wes Stoner
3 years ago
Deal was ok salesman very knowledgeable. I was not happy after that. Made the deal after salesman agreed to have wheels painted. Said needed to get with his buddy in body shop. Went 4 days so I called Nick in body shop he said I'll talk to salesman. And get right back to ya day later still get the run around. Found another dealer and wheels are done. All I wanted was my name on list was in no hurry. After all that. No intentions going back

  David Ingalsbe Sr
2 years ago
I had the water pump on my Cadillac DTS implode and damage several engine-front components of my cooling system. Holiday Cadillac did a great job of repairing the damage at an affordable rate. Buck the Service Manager kept me posted during the entire process. Great customer service!

  Sam Barnhart
3 years ago
Made an appointment and was taken the minute I arrived. I took a beach chair and sat outside in the new car lot reading my kindle until they called me to say that my car was ready. It was washed. Everyone was friendly and courteous.Could not asked for better service...

  Geno
3 years ago
I was caught in a snowstorm on a Thursday night and got a flat tire. I was working out of town and knew no one in the area. Fortunately, I came across the Holiday Cadillac dealership in Fon du Lac Wisconsin. They absolutely saved the day (and night) for me. It was a little past 5:00 pm and the service department had closed but one representative was still in the office, Kalen. Kalen not only allowed me to leave my vehicle at the dealership for evaluation the next day but, after I asked about getting a cab to take me back to my hotel, he offered to give me a ride himself! The next day he even arranged for the dealership shuttle service to pick me up from the hotel, take me to work and pick me up from work when I finished. A loaner vehicle was then offered for the weekend as the repairs wouldn t be completed until the following week. The customer service and attention to detail with the repairs was beyond meticulous! I was so appreciative of the efforts by Kalen and the dealership, I would absolutely recommend them to anyone needing automotive repairs. Excellent automotive service, very accommodating customer service and a true pleasure to work with!

  Sylvia Giese
3 years ago
We are extremely pleased with our experience's at Holiday! This is our second purchase and we highly recommend them! They are caring and well informed people. They take good care of you after the sale also. They are all great people!!!

  Jamie Mikkelsen
5 months ago
Awesome people, great work. I d never go to any other place! Always wiling to help in any way possible!

  Faisal Ahmed-Yahia
a year ago
Working with Holiday Cadillac was fast and easy. Jamie was great to work with. He was very knowledgeable and courteous.

  Brandon Winters
3 years ago
Kevin and Tim went above and beyond, and made my family and I feel very welcome. I highly recommend working with Kevin as he is incredibly knowledgeable, and was a pleasure to work with.