Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Shawn Anderson
a month ago
Friendly and smart staff they will tell you all the problems they see.
Fred Leonard
3 months ago
Very helpful service department. Had a stranded Honda they couldn't service, but ran diagnostics and helped with a tow.
Jon Desens
10 months ago
My truck overheated and I limped my way to their lot on a Saturday morning. The advisor and mechanic were fantastic in helping me get back on the road super quickly. Turns out my radiator cap had loosened and allowed to coolant to flow out. Oh and my truck is a Ram and they happily worked on it
MeLissa Olson
a year ago
We were vacationing in Iron River, MI when we had an alert light come on, we were referred to Florence Ford where the service tech reassured us that all was well. We asked about places to visit while in Florence and he was so helpful! We immediately headed to the visitors center to see the albino deer! Thank you so much to this tech (sorry I missed his name!) for great service and commitment to his community!
Gene Byrge
a year ago
They are the only reason I still buy Fords, instead of the smaller vehicles I prefer. The staff is like family, service never tries to sell you something unecessary, buying a new vehicle is a pleasant experience, and it is nice to deal with people whose roots in the community go back generations.
Jennifer Francois
2 years ago
Amazed at the awesome job they did on my front bumper. It was strung up with bungee cords and I was afraid of not being able to finish my vacation because of this. On a busy Monday morning they squeezed me in and they were able to do enough of a temporary fix to get me back on my vacation.
Linda Colombino
5 years ago
Florence Motor's staff has been wonderful. From the purchase on they have been pleasant and helpful. I made an error on the time for my first oil change and an extra service I had scheduled. I called in a panic, but Dave D. was very pleasant and still could fit me in.
Lee Marco
2 years ago
Very helpful. Although they couldn't get me in they did take time to explain the problem I was having with my vehicle. I would highly recommend them if I was in the area.
Derrek White
6 years ago
Great experience all around here. Don't let the small size deter you--they actually care about their service and your experience beyond you driving the vehicle off the lot. Worth the drive if you're from out of town.
Trevor Lantagne
6 years ago
Needed a part after the parts guy already left. He came back just to help me out. Got me the part for a good price and sent me on my way. Good service
Doug Bonno
a year ago
David and Denise always take great care of us and we keep going back to buy our new vehicles!
Nancy Fobs
8 months ago
Any work that I have needed done on any of our vehicles we take to Florence Ford and always happy!
Sheila Hicks
2 years ago
Got remote started installed. Works great! Staff is Friendly and knowledgeable.
John Isaacson
a year ago
Very poor stoped one day to checkout a couple trucks and to start all sales person were out to lunch and then find out from a repair guy that one of the trucks had a bad frame and other one was loaned out
Olive Quist
5 years ago
I would rather take my vehicle here. Great work done. And everyone is so pleasant.
John Isaacson
a year ago
Very poor stoped to check out two trucks and no one was their in sales to talk to
Bethany Aschenbrenner
a year ago
Always good service and friendly staff.
Greg Casagranda
6 years ago
Just moved to the area. This place is awesome. If you own a Ford this is the place you belong. A+ service department
Jerry Smith
5 years ago
You deal directly with the owner. Very nice gentleman. Seems fair and honest.
Keith Waarvik
4 years ago
Replace got a loan right away just waiting for truck found out what was wrong with it pretty quick I'll be back
Mark Rollenhagen
7 months ago
Buy any thing but a Ford. What a night mare.
Brandon Foltz
5 years ago
Great deals, service and employees! Highly recommend.
Wendy
3 years ago
Wonderful people... Great personal service
john manninen
4 years ago
Great place good selection of quality used vehicles
Marytherese Bloechl
2 years ago
Excellent customer service & very friendly!!
Keith Waarvik
4 years ago
Got it done fast had rental ready I'll be back
Chester Kenney
a year ago
Found a problem no one else could
Thomas Carlisle
7 months ago
The best for a hundred miles in any direction.
Eric Itow
6 years ago
They did not treat me very well. Was disseatful and had me pay lots of money.
Rick Clarizio
4 years ago
Small town Ford dealership, ran into trouble with water in the diesel and they helped in a timely manner, thank you