Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Conni Pickett
a month ago
Don at On Scene helped us with maintenance on our slides. Slide skis installed and one of the floors needed some reinforcement. Honest, hard working, knowledgeable and certified RV Tech. Highly recommend! Don is our go to guy for all of our RV repairs and preventative maintenance.
Jill Bader
a year ago
On vacation camping in Door County this week & started having electrical issues in RV. We found On Scene RV Service in the area & gave him a call. Don returned our call very shortly after & was helping us out in less than an hour. He tested everything & it was our converter. Although he did not have one to replace ours he took a picture of the model # & said where to order one. He showed my husband how to install himself to save some money. Don then went & brought us back his battery charger to use until we leave so we would not have to cut our vacation short. Super nice guy, will do what he can to help you out. Don is the guy to call if you find yourself in a similar situation. So lucky to have found him! Thanks again Don.
Jami Morley
a year ago
Don was able to come to my home and fix our camper water leak within 3 hours of me calling. He was very professional and personable. He even checked out addition faucets in the camper to ensure we did not have any other leaks before leaving. I will be calling Don with any future camper repair needs. I am so happy Jayco recommended him!
Barb Wise
a year ago
We had On Scene RV service fix our plumbing problems. He was available within hours of calling and was very pleased with the outcome. He was personable and rates were reasonable. We highly recommended his service for Your RV. Wayne Wise
Peter Hagen
a year ago
After arriving at the campground in the dark on our first outing with our brand new RV travel trailer, the fresh water tank fell to the ground as it was being filled.We contacted the manufacturer the next day and were told to get someone locally to check it out. At the campground office, they highly recommended Don from On Scene RV Service. He stopped between calls and assessed the situation, drilled holes to drain the cracked tank, and provided detailed information that could be passed on to the customer service rep along with pictures we took. It was determined that our RV needed to be returned to the manufacturer's service dealer 260 miles away for a comlete tank replacement. Don came back the next morning, removed all connections to the tank, removed all of the damaged underbelly material and secured all wires, cables and hoses so it was safe to take the unit back to the dealer for service. Don was knowledgeable, attentive to our needs, totally explained all the work that was needed and why. The cost was also very reasonable.Being away from home when service is needed can often be very difficult, but in this case we were very glad that Don was there to help us out!
Michael Nunn
a year ago
My wife and I drove 10 hours to look at a camper to purchase. Don was able to work us into his schedule and inspect the camper. He was on time and did a thorough job. I am new to the camping world and had a lot of questions. Don was kind enough to answer them in great detail. I would definitely recommend him for all your RV needs. Many thanks.
FifferFeff
a year ago
Don is the best! We were in a tough situation when the lift for our pop up broke. Don was able to meet us at our campsite to help solve the problem. Although he had other calls before us, he stayed in touch and we were still able to enjoy our vacation while waiting for Don. If you are looking for help with onsite RV repairs in Door County, look no further than Don!
Dan Guerra
a year ago
Don T. has been our go to person when in Door Co. He has done RV repairs for us on Water Heater, Air Conditioner, levelers, and plumbing in our bath room. Excellent work and very friendly. I HIGHLY RECOMMEND!!
Allen Jordan
a year ago
The original roof fans on our 2009 Jayco TT went out at same time. Also, the plastic RV kitchen faucet began leaking into our cabinet. All were replaced and upgraded. Don s service was professional, expert, timely, interactive and very cordial.. Highly recommended.
Donna Bellante
a year ago
Don is very professional and very prompt and excellent service. I would recommend him for any kind of service you need he has listed. He fixed a awning on RV to get back safely from egg harbor to Waukesha county and very secure and he did fix it to get home safe . Very nice man as well. Thank you again Don. Joe and Donna
Ben Rendall
a year ago
Don is professional, courteous, and knowledgeable. He correctly diagnosed my AC problem, ordered the part, and made a prompt repair. I am totally satisfied and highly recommend him.Service: Air conditioningService: Air conditioning
Thomas Sigel
a year ago
Don is professional and has provided me with excellent RV service. He is dependable and charges fair prices for the services that he provides. I highly recommend him if your looking for RV service.
Leo Miller
a year ago
have used On Scene many times for RV repairs and winterization. always a quick response. always kept me informed about status of repairs. highly recommended. will use On Scene again
Dan Wasik
a year ago
Outstanding service on a holiday weekend. Had issues with water flow and hot water and the technician arrived on scene without any delay. Friendly customer service and very helpful to resolve the problem.
Kathryn Verboomen
a year ago
We have an older trailer. Don returns our calls promptly and quickly makes any needed repairs.
Dean Van Straten
a year ago
My water heater was not working called and he came right over and fixed the problem very professional and friendly service definitely will use again
Diane G
a year ago
Quick, courteous service and reasonably priced. Very knowledgeable. Would highly recommend. 5 out of 5 stars!