Kunes Auto Body of Delavan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Janice Lange
a week ago
If I could give more stars, I would. Deer ran into my car. Dropped my car off so insurance could write an estimate. From there, Kunes took care of everything. Everyone I dealt with was so nice. They provided a loner for me, which they DID NOT have to do. Which saved me so much money. They took a very stressful event and made it easy. My Ecosport came back and looked amazing. Kudos to all of you. I would recommend them highly.

  Sparklet (Sparklet)
10 months ago
Walked in here for a car for my daughter who I wanted her to do it all on her own & try to build up credit. The salesman was very friendly along with another woman who greeted us. But the car we went to see we didn t get a chance to look at because salesman kept bringing other things around and trying to up sell. I get it they make more money but sometimes it best to get in get out when ya no what you want & your budget. So happy we waited she got a great deal somewhere else for the car she wanted.

  Stefanie French
8 months ago
I am extremely disappointed in this place. Our car was taken for front end repairs and the repairs were awful. Weather stripping was hanging, tons of sensors were not plugged in causing issues when driving, undercarriage guards were put back on not using the correct hardware (they blamed this on us lol), ect. They refused to take accountability for the poor repair job. Their customer service is awful. They are unprofessional and will lie. As a big Kunes customer, this struck me hard. We have purchased a dozen cars from Kunes and were dedicated customers, but this incident was a final straw. We will begin to look elsewhere. Your customer integrity has hit a low spot. You guys are just getting too big.

  Jerry Halboth
a year ago
Awesome experience. Dropped off my car for repairs due to the ice storm. They let me us a loaner car total free of charge. Now just waiting for the final part to come in. Super friendly staff, kept me informed on everything. By far the best shop in the organization

  Laura Stranc
8 months ago
They were very helpful when I initially dropped my vehicle off, and again when I picked it up. They did an excellent job, can't even tell the body parts that got replaced. Got a complimentary car wash too, which was nice.

  Jack King
a year ago
My wife had hit a deer on her way to work. Because it happened on the interstate the police had it towed right away. It is a 2021 Dodge Durango with less than 11k miles that we have had 10 months. We wanted the car towed to a repair shop right away to avoid storage fees and also to get the work started. When my wife called, she asked about having it towed to Kunes to get everything started. The first thing she was told is that they do not make appointments for estimates. My wife explained that we wanted them to do the repairs. The person on the phone was short with my wife and immediately transferred to a person who didn't answer their phone. We tried to GIVE them our business, but they made it seemed like they didn't want it.

  Michael Kelley
11 months ago
Wasn't impressed initially with the work, less than a year later after actually looking at it closely, I see why it never looked right, and it's so simple and stupid that I will longer be trusting Kunes with any of my automotive needs.

  Richard Lee
9 months ago
Had a Bronco logo put on Sam took his time to make sure it was done right wife is very happy

  Ron Fritz
5 months ago
Awful place. Dont go there.They lie about everything.Very lazy insurance writers.

  Talena Oldenburg
a year ago
Had a few bumps in the process for getting my car repaired and it ook awhile to get the parts for my car but once the parts came in... the repairs were done very quickly.

  Kurtis Taddey
10 months ago
Fast repairs for the lack of parts the 0only thing I had was communication with my insurance l

  james aldi
6 months ago
Look like a well Established Business.