Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elizabeth Strasma
4 months ago
Ward 1 Automotive is amazing. Late on a Friday afternoon, while driving on the highway, my car had troubles. I got off the highway and began calling garages to see who could help. Each place said no, they were too busy, and between night coming soon and the cold, it was a scary situation. But when I called Ward 1 Automotive, Julie offered to ask the owner if they could take a look to see what it might be. They all did more than that -- they referred me to a tow truck service and then kept the office open until someone could come pick me up. And still more -- I'd filled my little car with furniture and cookware, looking forward to Thanksgiving. Everyone pitched in to Tetris it all back into my ride's car! My family and I will be forever grateful to them and highly recommend them for kindness and professionalism.
Mandi Welk
6 months ago
Absolutely the best! I will always take my vehicles to here! They get you in right away and they are up front and honest. Great prices! Excellent customer service!!!!!!!
diane marie
8 months ago
I am very pleased with everyone at Ward 1 Automotive. Julie was my first contact, she was friendly, informative and professional. Then when I took my car in, I met John and Josh and Jimmer. All super friendly, professional and knowledgeable. I will be using them for all future needs of my car. So happy to have them in Deerfield. Thanks for such a great experience in every way.
Matthew Millison
10 months ago
Great people there, friendly and helpful. John and Josh are very knowledgeable and Julie is always a friendly face when you walk in.
Paula Johnson
3 weeks ago
Always helpful and diagnosed my car. And prices are reasonable
Joseph Matzelle
5 months ago
Ward 1's have done their best on my conversion van. They have been extremely kind and transparent about what is and isn't possible on my machine from 1987
Jeff T
a year ago
For 15 years I have known John. For 15 years my cars have followed him. Now, he has his own business and it is growing fast. Why? Because he and his son do customer service right.Try them out once and I guarantee you won't go anywhere else to have your cars serviced. Simply, the best!
Ali Dunneisen
a year ago
Highly recommend Ward 1 Automotive! Everyone has been nothing but kind and helpful. They provide outstanding service, complete work in a very timely manner, and are always informative on the work they do. If you are searching for a reliable and trustworthy automotive shop, this is the place to go! Thank you for all you do!Services: Tires, Auto engine diagnostic, Brakes, Oil changeServices: Tires, Auto engine diagnostic, Brakes, Oil change
Tiffni Bickett
11 months ago
Fantastic. Amazing. Kind. Courteous. Highly recommend taking your vehicle here. They kept me informed throughout the entire process, absolutely no surprises at the end. They also advised of future recommended work, and provided estimates without prompt.
Julie Mullarkey
a year ago
They really have done everything right with customer satisfaction. Very convenient from start to finish. This business is a true asset to Deerfield! The people are great to work with and always get it right. Highly recommend!Service: Brake service & repairService: Brake service & repair
Christopher Holzapfel
5 months ago
You want honesty, integrity, and a fair price, this is the only place to go. They are the best and the only place I trust
John & Becky Nickel
a year ago
I had rear shocks and stabilizer bars replaced and the results were fantastic, great job by Josh and John, and rides like new with no rattling noises! Thanks much great working with your staff!Services: Steering & suspension repair, Oil changeServices: Steering & suspension repair, Oil change
Debra Gagner
5 months ago
Great customer service . No hidden expenses. Highly recommend
Matthew Galston
a year ago
John and Josh are outstanding mechanics and do top notch service and are very knowledgeable. The receptionist/service writer Julie is knowledgeable and very nice to talk to.Services: Brakes, Oil changeServices: Brakes, Oil change
Troy Feltz
a year ago
I own the other shop in town and I have found John and Josh to be very good neighbors. It's nice that we are able to cooperate with each other.
john pieknik
4 months ago
Very professional and Trustworthy!
Cheryl Halverson
a year ago
Replaced the struts on my car. Very happy with their workService: Steering & suspension repairService: Steering & suspension repair
Jane Holland
8 months ago
This place is wonderful! Terrific efficient service! Service: TiresService: Tires
nate clark
11 months ago
Clean facility friendly staff to vendors and cusotmers alike
Jeremy Wollin
a year ago
Very friendly and knowledgeable staffService: Wheel alignmentService: Wheel alignment
Karen Harbort
a year ago
Friendly,excellent service!
Doug Johnson
9 months ago
Great service
Jeffrey Kneusel
a year ago
Top notch mechanics!