Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tressia Conley
4 months ago
Nice people, quick service, great repair and or emissions testing location! Yes I have used several of the service they offer. Great experience
Chad Lang
7 months ago
Fantastic place for emissions test if they're not busy. Super quick and helpful staff. Went at noon and it was really busy so came back later in the day and was in and out in less than a couple minutes. Awesome work!
Tanya Kloeffler
6 months ago
UPDATE: I recently went back into them because I took my car to Mazda and they said part of the problem was they used an aftermarket coil instead of a Mazda one and that was causing the check engine light to go off. I asked Mazda to keep my coil so I could take it back to Grady's. I talked to the Head Mechanic Mike and explained everything to him and he was nice enough to give me my money back for the coil. That being said I was very appreciative of Mike to work with me on this situation so I updated my review to 3I went here because my check engine light came on and someone from work recommended them. I should have walked out as soon as I walked in here, the owner acted like I interrupted his breakfast that he was eating even though I had an appt for my car. I told him what I was there for and he didn't say anything just handed me some paperwork to fill out, very RUDE. Went to pick up my car later that day when it was supposed to be fix, went to leave the check engine light came back on. The mechanic told me to drive it around and if it didn't go off to bring it back the next day. When I called to get in the next day they said the mechanic was out of town and couldn't get me in until the following week. The owner made no effort to try and get me in sooner or offer another mechanic to look at my car. Took it in the following week, they thought maybe it was a bad coil and spark plug they replaced, kept it the whole day and drove it around. Picked it up and on my way home check engine light came back on. Called them and they acted annoyed with me like it was my fault that they can't figure this out. When I went to take it in the next day the owner again was NOT FRIENDLY, even though this is the 3rd time I have had to bring my car back. Needless to say they called me and told me that they tried everything and suggested going to the dealership to have it looked at. When I asked for my money or part of my money back they said they could put the OLD COIL in my car and give me part of the money for that, since they had done some of the work. Which to me makes no sense whatsoever. When I went to get my car the owner said nothing to me didn't even look at me when the Lady (nicest person who works there) handed me my keys. No apology, nothing. Unfortunately I am out about $500 and still have to get my car fixed.Service: Auto engine diagnostic
Chui Muro
6 months ago
Always a great visit. Super fast emissions testing, Tires mounted and balanced, 4 wheel alignments...never a bad experience.
Olivia Blain
2 months ago
The first time I brought my car to Gradys auto was a recommendation in 2021 because my other auto shop was too far away when I moved to Oak Creek, and it is difficult to find a trustworthy repair shop especially when you are a woman. I have been satisfied with the service I have received, and continue bring my vehicle. The staff is friendly.
Pete Wahlen
6 months ago
Went for an admissions test.Young man behind the counter was kinda pushy, like he wasn't to happy I came in?He however was the one to preformed the test.So all is fine.Been here several times to pick up Lotto tics.
Trish Edwards
a year ago
Grady s has always done fabulous work on our cars. Bill & Mike are fabulous and trustworthy & they always are reliable.I wouldn t have work done anywhere else.You guys are my lifesavers time & time again. Thank you for all your work.Trish EdwardsService: Wheel alignment
Matthew Clark
a month ago
Very friendly. Reasonable pricing. Very nice place
robert mckenzie
2 months ago
Fair pricing and fast service. 100% satisfied. Will be back
Denise Linskey
a year ago
I had an upsetting experience at a different oil change place. As I was driving around, I spotted this Gem. Originally went in for gas. As I spoke with, I don't know if it was the owner or an employee. Either way, got my oil change, yay! Friendly, informative. Great experience. I will return.
Siobhan Goepfert
2 years ago
Wonderful service! I just had some work done on my Corolla and I could not be more impressed. The guys were super professional, friendly, and did not try to overcharge or talk me into any extra stuff that I didn t need. All of the service was done in a timely manner and they did a great job communicating with me and keeping me updated along the way. I m so glad they are so conveniently located for me and I will most definitely be returning for future service needs!Services: General repairs & maintenance, Auto engine diagnostic, Engine repair
Bob Piechocki
3 years ago
Very friendly service. Even if you're not a regular customer. I went for an alignment after having some suspension work done on my car. They did it, they did it well, and they acted like they were happy to see me. I'd recommend it. my parents used to go there for everything and love the place.
Kayla Warschkow
a year ago
Very professional and friendly atmosphere. Called to get my dented rim looked at at 11 (they close at 12 on Saturdays) and he made the time to fix it for me, which I'm beyond grateful for! Reasonable priced fix also.
Ron Bezella
a year ago
Made an appointment for a alignment and oil change. I don't understand why you make an appointment and wait 5 hours to get your car back. I would of understood bring it in, we'll get to it. Plan accordingly.
Jessica Sheridan
4 months ago
Friendly, fast service for emissions testing.
Andrew Doucette
11 months ago
Amazing service. Quick turn-around time and also takes the time to explain what the process will look like so there are no surprises.Thanks Bill!Service: Brakes
Jason Seidl
a year ago
Got my emissions test done today. Only a short wait for others in front of me but the technician completed the test in less than 5 minutes.Another plus emissions tests were until 4pm while others were closed at 2pm.
bzacon
2 years ago
I don't know anything about the shop, but $3 for 3ish minutes of wash my own car? That's a pretty sweet deal, especially since I don't have to take off my roof rack. Even at 6 minutes it's cheaper than most automatic washes and i can do a better job.
Debra Fay
11 months ago
Fastest emissions test ever! And no matter which employee you talked to, they were all very nice!
John Ring
2 years ago
Grady's reminds me of what gas stations used to be and what they should all still be. They of course have fuel for your vehicle and plenty of fuel to get you moving too(coffee, energy drinks, snacks etc.). Repair shop to keep your vehicle running and driving the way it should and a car wash to keep your car looking good. Happy this one is in my area
Matriix Matriix
a year ago
Great service. Brought a car I was test driving and they inspected the car inside and out on a lift no problem for only $45. They do emissions testing aswell.
kevin kelley
5 years ago
I went to get my emissions done and she was very busy. She was extremely nice and was doing her best to get me on my way. She kept apologizing for it taking so long but was still in and out in 10 min. I will definatley be a returning customer.
Jeff N
2 years ago
Went to get an emissions test 3 weeks in a row on Saturday. First week they said they don't do emissions tests after 4. Second time they said they don't do emissions tests after 2 when I got there at 3. Today I went there at noon, just to hear that they can't do emissions tests if the garage is closed. Get your times right people, you are part of the reason so many people don't renew their registration and instead drive illegally.
Eteps Mind
8 years ago
Great staff and service. I am glad I found them for my automotive service needs. They are honest and prices are fair. Two things that are hard to find when getting your car serviced. If you are looking for someone you can trust I recommend Grady's Automotive.
Jay Doxt
10 months ago
Got emissions and my car registered in no time super quick, friendly and helpful
Wisconsin Sports
a year ago
Mike is awesome mechanic and very efficient. Very friendly and excellent work. We have always been very satisfied with his work. Highly recommend him.
Scott Schreiber
2 years ago
Emission Testing. Very professional, friendly and courteous. If you were met with this level of professionalism everywhere in life there would be a lot more friendly, happy people in the world. Will go here for all my needs from now on. Thank you.
Ariel W
9 months ago
Got my emissions and tags super quick. Jerry was friendly and helpful!
Jeffry Anderson
7 months ago
Sign out front says they do emissions testing. They say they don t. I wasted gas and a trip to be told they don t. Update your Google info to save people a trip please.
sandra
5 years ago
Just went for emissions test, the guy was really nice, he said they also do plowing for those of interested. For emissions I recommend calling ahead to make sure the machine is working, you are also able to buy your license plate sticker there if your car passes