O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carmen W
7 months ago
I have to give these guys a five-star review. Usually when a petite woman goes into an auto parts store, she gets treated in a condescending manner. These guys were respectful, helpful, and cheerful! There was no trying to upsell, just tell me the facts and let me decide which direction I wanted to go with my purchase. They helped me replace the bulbs in my headlights without making me feel helpless. This will be my go-to auto parts store because of the exceptional service and common respect that they gave me. Thanks!

  Michael Welsh (DirtyMac)
4 months ago
Unfriendly and unintelligent staff, concerned more about serving their friends than doing a good job.

  Bryce Hansen
a year ago
The employees of this store were very helpful! Went above and beyond to help me with a flat tire and were sure to check if I needed anything else. Great people!

  Diana Wendricks
a year ago
In my 3 hour trip I needed to stop here x2, in 2 different places. Explained my problems to both salesman and they helped me decide what to do and helped me fix it.

  Charles Siegler
a month ago
Always have or can get what you need

  Joe Gonzalez
10 months ago
Excellent workers they know their job they know the parts this is a place where you go don't be slow

  Carrie Yerges
2 years ago
Needed to get my battery tested they were friendly and helpful. Only problem is small store so if one employee is on break you will have to wait a little while because the other employee cannot leave the story empty while outside.

  Matthew Sonye
7 months ago
Extremely convenient, friendly staff and they will price match.

  Jess Wagner
6 years ago
Absolutely thrilled with my experience here. I walked in looking for new wiper blades knowing the handy computer in the section would tell me what to get. The gentleman behind the counter (Shane?) told me about a sale on a specific one and I was sold. The young gentleman who was also behind the counter put them on for me. This definitely makes up for my last visit when I needed to put 3 quarts of oil in my truck. The woman behind the counter barely offered any advice and when I asked her to borrow an employee to help me put oil in my truck because I m short, she basically blew me off. Someone that wasn t even employed there offered to help me. So thank you Shane and young man from Colorado for restoring my faith in your store.

  Jacob Ard
4 years ago
Before I started my employment in the Fantastic Team OReilly s here in town, Jason the man curious to meet on the phone with was very helpful and clear on every question I had for him and fulfilled every one %. Dakota wonderful at explaining how to go into depth of fixing or knowing the part I have never came about . Nic incredible guy, incredible leader, very sharp at helping out anytime I have a problem with my vehicle either having trouble knowing about parts or trying to find a good replacement to get me on the road driving LEGAL once again

  Anthony Cassata
3 months ago
Not the best place to buy auto parts

  Tammy G
6 years ago
I had a very wonderful surprise tonight when I stopped into O'Reilly's Auto Parts in Columbus. I needed a brake light and the young man helping me (his shirt said his name was Seth) asked if I would like the light installed or would I prefer to take it home and put the light in myself. I was tickled pink to have him install it. I felt bad when it turned out to be a big pain and it was windy, dark and cold, but he very kindly replaced the bulb, and was super nice while doing so. Chivalry and customer service are not dead!The above review was supposed to be sent this winter but apparently I didn't send it. Update, I needed a headlight for my car and stopped into O'Reilly;s tonight and the same young man sold me the headlight and installed it as well. I will buy my parts here. Thank you Seth!

  Sam Chapman
a year ago
Had a leaking car battery and Blaize was awesome with helping me swap in a new one.

  Crystal Sonye
9 months ago
Everyone there is super nice and willing to help with anything.

  Troy
2 months ago
O oh oh O'Reilly, auto parts.

  chris jones
6 years ago
Guy were great need new wiper just as it was starting to rain they even installed them so I didn't get wet

  Elizabeth Schmidt
5 years ago
Had a headlight out and stopped to get a new bulb. They changed it for me on the spot. Love the customer service.

  Hector Santiago
5 years ago
Seth in Columbus, WI is the man! He knew exactly what I needed, and got me going quickly. Excellent experience.

  Cars And Fishing 93
4 years ago
Don't know about cars and don't even know how to use tools to test starters and alternators. Need more training before putting to work by theirselves.

  J B
11 months ago
They have what I need. Open lots of hours

  Sean Kennedy
5 years ago
Outstanding service. I was in a bit of a bind and the manager, "Nic" hook me up and got me back on the road.

  Kevin Rogers
4 years ago
Didn't know Chrysler switched to a different refrigerant for the ram. I'm buying a refill and they're not stopping me

  ilovetotri23
5 years ago
They have the professional care and love I look for. Whether it is a burned out fuse or bulb. They are lost on wipers. Who isn't?

  Ted Fehrman
a year ago
John was very helpful and freindly.

  Colton R
4 years ago
Helpful staff that are willing to put effort in to get you what you need.

  Denny Berry
4 years ago
Very helpful every time I've been there!

  Danny Schleif
5 years ago
Very helpful made sure I got all the right things

  Keith Medema
a year ago
Staff here were very helpful.

  Tiffany M. Tuffy Potter
4 years ago
I'm there every day for a while! My home away from home lol

  joe baker
5 years ago
Buy lots of stuff from oriellys for our family and business. Great service wherever you go