Big Mike's Automotive Repair & Machine Shop
4.8 (141)
205 E James St, Columbus, WI 53925
(920) 623-3710
bigmikesautorepairandmachine.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kaylee Hoverson
a month ago
I was very happy with the service I received, I felt as if they had my best interest in mind. They helped me work through multiple issues with my vehicle, the history, and the warranty, and honestly went above and beyond to ensure I was happy! They even give reminders for vehicle upkeep, leading me to confidently say I will be a returning customer for years to come.
E R
4 months ago
Awesome work from Big Mike's team! Scheduling turned out to fit perfectly with what I needed to have done. Luckily it was a simple fix for the evap purge valve replacement. The price was reasonable and I got my car fixed the same day. Will definitely use their services again in the future and recommend their work to others!
Ryan Baerwolf
a year ago
I am extremely pleased with the work big Mikes did on my Toyota Tundra. The timing chain tensioners we re rattling to the point I didn t know how much longer it would last before catastrophic failure. I am very particular about who works on my truck because I usually do my own work but big Mike s staff fixed my truck so it runs like new. I couldn t be more pleased and would confidently refer anyone to have their work done here. Thanks again big mike!Service: Engine repair
Zdubz
a month ago
This is the 2nd time I've had work done on my car with Big Mike's Auto and both times they've been phenomenal and so friendly! I'm always going to be using them for my car work that I don't want to/can't do myself.
Michael Eauslin
5 months ago
I called to make a appointment to have my transmission cooling lines replaced in early October. Said they could not get me in until the 20th. So I dropped off my truck and next day they called and confirmed exactly what was wrong and quoted me a price and asked if I still wanted it fixed. ($755) I said yes. They told me they would have to order the parts and it would be another 2 weeks before they could fix it. I said ok and after the two weeks was up they called and said there was a delay on the parts and and it would be possibly be another two weeks before they could fix my truck. Long story short I did not get my truck back until October 13thAlmost one full month they had my vehicle and I asked about a loaner car they said they did not have one for me as they gave them to other people. I more than likely would not go back here again.
David Thomas
a month ago
Complete motor swap and did it in a timely fashion. Would highly recommend anything big to small.
Emma Trainor
2 years ago
Fabulous experience!! The receptionist was quirky and so much fun to chat with, the mechanics fixed my vehicle for a very fair rate & rather quickly. When I was unable to pick up my vehicle right away, they were completely understanding and let it sit a few more days. I got a follow up message from Mike, to ensure I was happy with their services. I personally will be using Big Mike s Automotive in the future and will recommend to family & friends. Thank you for the exceptional customer service & quick turn around.Service: General repairs & maintenance
Nicki L
2 years ago
Awesome service! Auto repairs and maintenance is always so anxiety provoking...I am so glad Big Mike's can be trusted. I took a 1995 Chevy S-10 in to get a simple exhaust repair. They definitely could have found lots of other stuff to fix (I am sure of it) but they didn't even mention anything other than what I came in for. No pressure. Honest. Diane at the front desk is wonderful to work with! Thanks for the great service! I will be back!!Services: Exhaust, General repairs & maintenance
Jocelyn Mentuis
a year ago
Big Mike s Automotive may be my best car repair experience yet! I needed my brakes done and an oil change and it was done in less than a day! The communication was excellent and the price was fair. I will be going back for all my regular car maintenance!Services: Brakes, Oil changeServices: Brakes, Oil change
Claudia Egli
a year ago
Disclaimer: This is a ZERO star rating (google only allows 1 star as the lowest)First off, I want to say that I am not normally the person that comments things on any sort of review but I have to share this because I wouldn t want anyone else to experience the rude and poor customer service we have experienced at Big Mikes.Do not go there for services. They will charge you for services you did not authorize. They will tell you that you are lying and talk back to you. They even threatened to charge us more when we didn t want to pay their initial price, that again we did not authorize. Minimal communication from them and when we did have communication, the female receptionist (Diane), was one of the worse representatives they could have. She told my fianc� she called 4 times, we received 2 calls. We have the logs to prove it. She was the one that threatened to charge us more. Pretty sure that she does not own the place, but said she could have them charge us more. She also said that she would get us a quote within a few days, took three weeks. We already knew what was wrong with the truck but they needed to do their own diagnostic but still took them three weeks for a quote. Honestly, if she can t handle the work load plus being a kind person to her customers, maybe she needs another person to assist her. I mean she could have at least pretended to be nice anytime she was on the phone with us.Honestly if you are looking for car repairs in Columbus, I would highly recommend Sherwood Automotive. It s right down the road and they have 5 star customer service.I don t want to trash them anymore on an open forum, but if anyone wants to know more I would be happy to explain further.To wrap everything up, I would never go back to Big Mikes ever again. Even if it was my only option, plenty of mechanics in the area that can provide better customer service!Services: Engine repair, Battery
Torvalus79 Torvalos
2 months ago
Replaced my front subframe and some other parts. Runs great!
Laura Voelker
3 years ago
When my father retired from the automotive business we needed a new mechanic. He recommended Big Mike,due to some of the repairs Mike did for my dad.Mike and his co-workers do a great job. They are honest and have a great turn around time. He has done all the work on our daughters car, oil changes, new tires and a tune- up. All very reasonably priced for a Volkswagen.(vs going to a dealer)I would highly recommend Big Mikes for all your automotive repairs!Services: Exhaust, Tires, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Oil change
Bets E
4 years ago
I'm so glad to be a customer of Big Mike's. They are very thorough with the inspections and work that they do. They go over and explain everything so you understand, and they tell you what kind of options you have for repairs. Then they get your car back to you really quick.Great people. Great work. ( And he said he will even work on my old Harley!! ) You gotta check them out!!
Cameron Schwoegler (Redpepper09)
a year ago
Big Mike's is by far the best automotive repair shop I think I've ever been to. The staff is friendly and they go out of their way to help you in any way they can. 5 out of 5 Stars!!!Service: Engine repairService: Engine repair
Chris Hargarten
4 years ago
Well I'll tell ya then, I have had a lot of work done on my Tahoe at Big Mikes and always drove away satisfied with the work. Never had a problem. Now my wife and a neighbor are using Big Mikes as their vehicle servicecenter. Nice people, great service, and competitively priced. Thanks again!
Phelan Voss
2 years ago
Had a suspected issue with my water pump. Called up big Mike s and asked if they could take a quick look at it before I continued to drive it. I was able to get in minutes after the call for a quick diagnostic. They confirmed it and got me in within a couple days. Quick, efficient, and reliable.I highly recommend taking any vehicle here!Service: Engine repair
Dan Bahr
4 years ago
This is the place to go for service on all your vehicles. I have always had great service and a great price for my oil changes and work done on my vehicles. Big Mike's has done a great job with my cars, truck and motorcycle. I highly recommend Big Mike's for all your service. I love that we have them here in Columbus .
luke fenner
3 years ago
Once again Big Mike's Automotive came through with amazing service. I drive semi over the road and when i came home i realized my terrain was in need of an oil change. I called and was told that they were busy but would squeeze me in. I arrived and with in an hour i was right back out the door. They are amazing and willingly go above and beyond expectations. I will gladly travel to the shop for the amazing service i receive. Hands down best Automotive shop around.
Harry Horton
4 years ago
This was the first time dealing with Big Mike's. They fixed an intermittent electrical problem that took a couple visits to sort out. Their rates were good, and they didn't even charge us for the visits when the car would not act up. Their work was done quickly, and they were very nice and professional. I was impressed! Thanks!
Michael Eisenga
4 years ago
This is my place of choice for auto service. They are trustworthy and reasonable in pricing. Recently I had my car at a dealer for an unrelated recall matter and they told me I need $3,600 worth of work done. I stopped by Big Mike's to see what he thought. He was nice enough to take a quick look and confirmed what I had thought, that being the dealer was giving me a bunch of baloney.
Kevin Carnine
4 years ago
Mike and the guys are great to work with and always give the best service. They go the extra mile to make sure that your vehicle stays in good working order. I have a 16 year old vehicle and because of Mike, she still purrs like a kitten.
Ruth Ingersol
a year ago
Took our truck into Big Mikes for tires & a complete check over before we went on vacation ,they did an awesome job , price on the tires was great, Big Mikes is where we have all 4 of our vehicles doneServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Oil change
Sharon Hovis
5 years ago
I was traveling and brought my vehicle in with a hole in the tire. They were super busy, but repaired my tire so I could get back on the road. The cost was minimal as well. Everyone was super courteous and helpful. The waiting area is clean,well stocked with magazines, and has a Kuering machine! I highly recommend Big Mike's Automotive!
Caroline Faust
2 years ago
Friendly, knowledgeable and timely. Big Mike also reaches out after major repairs to ensure his work is holding up. I have never encountered a shop that has done that before. They also take care of you.Services: Steering & suspension repair, Wheel alignment, Brakes, Oil changeServices: Steering & suspension repair, Wheel alignment, Brakes, Oil change
Greg Meir
4 years ago
I recently went to Big Mike s for the first time to have my RV trailers bearing repacked with grease and new rims and tires balanced and installed. Big Mikes did a great job in one day! I will be back in the future when I need work again.
Mike O'Brien
4 years ago
I've been going to Big Mike's for a few years. Everything from general service work to large repairs. I have always found that Mike's prices are fair. I trust Mike and his Technicians to get the job done right and in a timely manner. Mike stands behind his work...no argument...it just gets taken care of.
Joanne Wagner
3 years ago
While traveling through town, I need a tire plug put on the front tire. I looked up available repair shops and found three. One told me that he couldn't do it until the next day (even thought not a car in the shop). I asked about other places and was told Big Mike"s down the street WOULDN'T do it so I checked out the others. None had time for me. Stopped there out of desperation and was told pull the car up and they would send someone right out. Fixed, paid for and gone in less than 5 minutes. I had a great experience with this business and would recommend it!
Megan Olson
3 years ago
Incredible service from start to finish. I even received a follow up call! I usually would take my car to the dealer I bought it from in Madison, but Mike s has encouraged me to gladly make the change!Services: Tires, General repairs & maintenance, Oil changeServices: Tires, General repairs & maintenance, Oil change
Nicole Daniels
2 years ago
Big Mike s shop is absolutely OUT OF THIS WORLD!! Everyone there is helpful, professional, and outstandingly thorough!Mikes compassion is clear with everything he does and he holds his word each and every time I do business with him!I will never go anywhere else!!Services: Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment, Brakes, Oil change
Logan Zeien
10 months ago
A genuine group of people who show they care about the work they do and the customers who come in. There s a reason our friends and neighbors recommended them, and so will we.