Lois Tire Shop
4.7 (291)
916 Milwaukee Ave, Burlington, WI 53105
(262) 763-6288
loistireshop.com
Claimed
Service options
- Curbside pickup
Introduction
Lois Tire Shop is a reputable auto repair and tire shop located in Burlington, WI. They offer a range of services including oil changes and tire replacements, with a focus on customer satisfaction and quality workmanship.
Services offered: Tire shop, Auto repair shop, Brake shop, Car inspection station, Mechanic, Muffler shop, Oil change service, Used tire shop, Wheel alignment service, Wheel store.
Lois Tire Shop Reviews Summary
Pros
- The team at Lois Tire Shop provides quick and easy service for oil changes and tire replacements, with a highly recommended staff.
- Great sales support and workmanship at fair prices, making it a pleasant and reputable experience for customers.
- Efficient service with same-day tire mounting and balancing, along with friendly and helpful staff who go the extra mile for customers.
Cons
- Some customers have experienced issues with upselling services post-work completion, such as recommending alignments after the service was done.
- Occasional lapses in attention to customer requests, like placing old tires in the rear seat area without prior consent, leading to customer dissatisfaction.
Suggestion
To enhance customer experience, Lois Tire Shop could improve communication regarding additional services before completing the primary service and ensure all customer requests are followed meticulously to avoid any inconvenience.
Positive Words
Great, wonderful, reputable, helpful, honest, excellent, fair, pleasant, efficient, friendly.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tanner Naegeli
2 months ago
I have taken my car here on separate occasions to get an oil change and a tire replacement. The team at Lois Tire Shop have made the process easy and quick. The staff are wonderful and I would highly recommend this place to anyone.
Joe Schenk
11 months ago
I have used Lois Tire previously without any issues and always a great price. I had gone in for new tires and oil change for my truck and very disappointed with the service. I have a roll up tonneau cover on my truck which was in use. I advised the service writer that I wanted the tires in the bed of the truck and if needed I could either roll it up or if the tech wanted too that would be fine. They performed the work quickly and when I went to pay they stated they they highly recommend an alignment with new tires. Something I feel they should have up sold me on prior to the service and not after the work was done. Needless to say I will have to reschedule for an alignment on my truck. Once I left the shop and saw my truck and I was very happy with the look and ride with the tires. I was surprised they fit the 4 old tires under the tonneau cover and it wasn t until half way home I noticed they put 2 of the 4 old tires in the rear seat area of my truck. I was very upset and disappointed with this poor decision and could not understand why in the world they would do this. I have a pickup truck for a reason and two kids car seats in the back seat. They had the decency to put them in plastic bags which was nice but the doors had to be shut with a little force and the tires were tight against the interior of the doors. Very unhappy with the service due to the poor decisions made and unable to listen to the customer.
R Albrecht
2 weeks ago
Great sales support and workmanship at a fair price. Very pleasant experience. Lois Tire Shop is very reputable.
Kevin Jones
a month ago
A stellar group of people! Excellent work and fair prices! You can't go wrong with Lois!
Julian Koester
2 years ago
If you re looking to get tires, look no further. I called multiple different shops to see if they could get me the tires I wanted before the 4th of July and they all said it wouldn t be possible. Within 24 hours, these guys were able to not only get me the tires I wanted, but get them mounted and balanced as well. Workers are very friendly, helpful and hard working. Rory was a great help.
lorelei volstad
4 months ago
Always helpful staff, took a screw out of my tire and patched it quickly. We get oil changes for all our vehicles there too
Aangela Marie
5 months ago
The staff here is always super helpful and nice will always keep coming back for any vehicle we have.
Thomas Behrens
2 months ago
Just purchased a new set of tires. Good ride awesome working staff.
Russell Spalding
8 months ago
I came in to get some aftermarket rims mounted on my son's car. I had an issue trying to get the locking lug nut off of one wheel myself. I explained the issue and they said they would take a shot at it. They told me they would charge me $30 for a tire rotation. I saw them struggle with the lug nut for over an hour. Trying multiple tools etc. At one point there were 6 guys working on it. In the end they still only charged me $30 for it. I felt kinda guilty paying just that much knowing the amount of labor that was tied up in the whole process. I can tell you they earned a customer for life. I'll go back anytime I need anything tire related. Stand up company. A+++
sptrace
9 months ago
I woke up to a flat and needed to be at work early. Walked in to Lois, 1st time, right as they opened at 7:30 and drove away with a fixed tire at 8. Awesome job. So good in fact, I came back in the afternoon for an oil change instead of Miller!
Corey Jach
11 months ago
Don t waste your time like I did. I called ahead, confirmed wheel and tire sizes for mounting. Then after delivering I got a call saying that the tires were the wrong size even though they are correct and they previously confirmed It. They wouldn t allow me to come pick them up until the next day even though I was only 10 minutes away, so I had to make a separate full trip the next day. 2 hours of drive time wasted for nothing. Discount tire mounted my tires with no problems, didn t give me hassle, and mounted the same day. So much for being the wrong size. Quality is to be found elsewhere as laziness seems to be prominent at Lois tire.
Warford Gibbon
5 months ago
STEVE IS VERY HONEST AND EVEN TOLD ME WHEN A SERVICE I WAS TOLD I NEEDED WASN'T NECESSARY. FEELTHEY RUN AN HONEST SHOP WHICH IS HARD TO FIND.
Eli Rand
a year ago
Very helpful and respectful customer service. I needed a few service records from 8 years ago to dispute a CarFax error. A gentleman at Lois found the records for me and emailed them right away. I was able to clear up the issue with CarFax thanks to Lois. I will definitely be a customer for life.
Yuriy Bohachuk
a year ago
Thank you guys! I would 100% recommend this business. Reasonably priced, did good work, and took care of everything same day.
Jeff Pederson
10 months ago
While I dont blame Lois directly, I was told if I bought 4 new tires I would get a 100.00 rebate. I spent over 1200 dollars on 4 tires. When I tried to submit the rebate online it said not eligable. I dont have time to sit on the phone with Goodyear., that would be a waste of time. Next time I buy tires its Rebate up front or "No Sale"No more Goodyear tire purchases ever. Dont advertise Rebates if their not going to be honored.
Di M
a year ago
Everyone at Lois tire shop is genuinely nice. They have a great group of people that work there. We have them do whatever they can within their scope of work to our vehicles. We are always satisfied!
ElisDTrailz
a year ago
Fair prices, outstanding service. Dropped my car off at 0730 and was called back at 1030 letting me know my car was ready. Staff was extremely friendly and professional.
Jim Livingston
a year ago
I received great support through a difficult warranty issue. Replacement tires were delivered and installed promptly. I highly recommend Lois Tires.
Krystle Jazdzewski
5 months ago
Very helpful quick service very well priced will def be back if service is needed
Luke Walesa
2 years ago
Very helpful with finding tires and wheels got exactly what I wanted. Tom helped me with the whole process and was very helpful
barret h
7 years ago
super easy to do business with, i did everything on line from finding tires to scheduling time to get in and they communicated with me well and fast.
james regnier
10 months ago
I've used these guys for years now.... always do a great job and are honest.... fast even with a quick walkin tire repair
Deed HC
5 years ago
I have been going to Lois for a number of years. I had my headlights repaired today. They are always very nice and polite. As a woman asking for repairs I have had bad experiences in the past with other car repair places. That has never happened with Lois even if my husband comes with me. They do a great job at a reasonable price. Their advice is helpful. I recommend them for services.
Travis Smyre
2 years ago
Highly recommend this service center. Needed new tires and decided to stop in. Was greeted by Kasey who took the time to explain various options at multiple price points. No pushing, just listened. Tires were ordered and installed the next day along with an oil change. Will be using them for all my service needs ongoing.
James Hembrook
7 years ago
When you need quality tires and service Lois Tire is the place to go. I have been working with Lois for years and they have always treated me right! Thanks guys!
Christa Matsche
3 years ago
We absolutely love the staff at Lois Tire Shop. The service they provide is 2nd to none... absolutely THE BEST. They always explain things in detail and are honest and trustworthy. They do excellent work and give sound advice when asked. We won't go anywhere else. Lois is the best!
Myke Neubauer
2 years ago
Service here is fast, even when they re busy and they get work done in a timely manner. They also never try to up-sell anything to me or convince me I need more work done, they handle what you come in for and don t tack on random charges. Good place.
Kim Rahal
5 years ago
Excellent customer service, speedy service, fair pricing. I will come back again! Bob was fantastic to work with, he explained things to me so I was able to make an informed decision about my purchase. Bob even came to get me from Lucky Star restaurant where I went while waiting for it to be my turn. When they were ready to service my car Bob walked over personally and let me know they were ready for me. I am a happy customer.
Frank Bunker
8 years ago
I had non-automotive tires for my landscaping business (Stump Buster) and needed to have same day service. I drove the distance from Milwaukee as Lois Tire promised me quick turnaround and other tire shops I phoned in the Milwaukee area was 1-2 days. They understood my sense of urgency over the phone and also when I showed up that I needed my old tires taken off & new ones mounted quickly. Their counter staff was courteous, friendly and professional and there prices were competitive. Awesome shop! 4-8-16
Donna Visco
2 years ago
First off, employees shouldn't laugh at and taunt customers, especially when those customers have used your shop for years. I guarantee we will NEVER use your services again. I will find a place in the next few days for my tires that you quoted today for more than 1,000 dollars. I will advise my adult children to avoid your shop as well. Any other costermer who wishes not to be laughed at, please feel free to find another tire shop asap!