Wisconsin Muffler Tire & Auto Cente

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matt W
9 months ago
I needed my struts replaced on my 2015 Honda Odyssey because I was trying to sell it. I picked up 2 days later and they said the technician noted a broken ABS sensor wire ( you mean the wire he broke while replacing the struts!?) My dash had 4 different check engine lights on and so many different things no longer worked in the car...it was beyond stressful!! I called back after getting home to inspect the "repairs"... Told them they needed to fix this! I dropped it off a few days later and they did replace the sensor which cleared up all the other codes/errors. They didn't charge anything extra for finally fixing it...I just more upset that the technician doing the work actually tried to hide the fact that he F'ed up! They did right their wrong, but when trying to sell the vehicle within the next few days... It was an extremely stressful situation I shouldn't have had to deal with. Thanks Adam for being an honest guy!

  Jeffrey M
2 months ago
Great place for a waste of time!Seriously, why on earth does my 2 year old Jeep need an emissions test for WISCONSIN DOT??? And if you re going to require them, pay the dang shops more than the $2/3 bucks to do them!Wisconsin Muffler Tire & Auto did a great job performing my emissions test. Super friendly and super quick with it. I d highly recommend the shop not only for this stupid test, but for an actual work you need on your vehicle too.

  Jason Schneider
3 months ago
I took my car there for emissions, and the guys were very busy with actual repairs. They were very polite and took care of the line of tests waiting. About two years ago they also completed muffler repair, and it has been perfect since. Highly recommend this shop.

  J H
2 months ago
It was nice to see a company that still performs emissions testing. You are lucky to have an employee like Adam. He was very kind to the customers even though he was running around making everything work. Thank you

  Brad Leissring
2 months ago
Went in for a loud exhaust issue and they got my car in and fixed at a reasonable price right while I waited.Everyone was nice to interact with and knowledgeable. Will be returning as needed for future service.

  Daniel Timler
3 months ago
Looking to get an emissions inspection. Took 10 minutes to get someone to notice me in the waiting room only to have them tell me it s going to be a while, while gesturing to the two individuals in the room. Immediately left the room without a chance for me to ask additional questions. I would provide names but didn t even meet the person who talked to me. I m local to muskego and like to support local businesses, safe to say I won t be supporting this one. I save for swift kicks in the nuts.

  M K
a week ago
Efficient, direct, expert, discerning about finance and priorities for your vehicle, overall amazing. So glad to have found them.

  Jaki Czarnecki
6 months ago
Today I noticed I had not 1 but 2 tires both with nails in them! I ve lived across from Wisconsin Muffler almost 26 years now and had never stopped in but boy am i glad i did today! Most places aren t even open on Saturday s so i was thrilled when i saw they were open AND could squeeze me in for a walk in! Wade was the gentleman who helped me out and was not only extremely friendly and knowledgeable but also provided fantastic service! The shop guys inspected ALL my tires and ended up finding 2 nails in 1 tire and 1 in the other. They patched all 3 for me and recommended a great deal on new tires before winter. I was in and out in under 35 minutes!! I will definitely be returning here for future needs and will be recommending to others! Customers service was unmatched!Service: Tires

  Brian Newcomb
a week ago
Expert service. Top notch. Replacement muffler while I waited. In and out no problem.Thanks.

  Anne Siegman
5 months ago
Negligent, negligent, negligent! Went in to get an estimate on my exhaust. There was a hole in the flex pipe under the front of the car. Was told that is would cost around $1400 dollars to fix because they would have to replace the catalytic converter to do the repair. Plus, they said that the motor mount was loose and that would be another $500 to fix. It took me about 4 weeks to save up the money. When I returned to get the repair done and handed them the estimate, they told me that is was only for part of the repair, the catalyic converter, NOT the flex pipe, which would be another $350. When Iquest ioned why, when I asked for a quote to repair the exhaust, they only quoted for one part (and NOT the part that actually had the hole mind you) they said that they would take care of it and honor their original estimate. However, when I told them I was going to wait on the motor mount repair they said if I didn't repair that also, they wouldn't warranty the exhaust repair. I said fine, $1400 was all I could afford at that time. Within 2 days of picking up the "repaired" vehichle, it was pouring exhaust into the car itself and making almost as much noise as when I brought it in. Took it to another shop and they showed me what had been done. Two gaskets were blown out that they never mentioned to me and instead for replacing them they just used muffler putty to seal them, Where they attached the new pipe to the old they only half soldered it and then shoved putty in the rest, and they never fully bolted and soldered it to the manifold, which left the air intake pulling the exhaust into the car. No to mention, there was ABSOLUTELY NO MOVEMENT IN THE MOTOR MOUNT! I had to spend another $600 dollars to have the other shop take everything apart and put it back together correctly. I highly recommend you find another place to take your vehichle. Not only shoddy work, but very dangerous AND dishonest..

  Salvador Cisneros
2 months ago
Great service. Took car in with my exhaust dragging on floor. Figured out I needed resonator replaced. Fixed and out the door in about 2hrs. Highly recommend

  Mark Eurick
5 months ago
We emailed and called prior to our emissions test for my son's first car. We were told any time before 5pm. I got off of work and we immediately headed over and arrived at 4:45pm. The technician came out 10 minutes and EXTREMELY rudely yelled at us saying "Yeah?! What? Can I help you?!" I told him why we were there and hea said no, he didn't have time. I was going to make an appointment for getting the muffler replaced, tires replaced and, brakes checked but, no chance in hell now.

  Joel Sys
7 months ago
We needed a new pipe connection and muffler. The estimate was competitive and we authorized the work. It was completed within an hour. Excellent workmanship. All joints were welded and new hangers installed. Would go back for future work.Service: ExhaustService: Exhaust

  Audrey
3 months ago
Awesome! I thought I needed exhaust work but Wade quickly Diagnosed it as wheel bearing needed replacement. They did the job right away and the car runs like brand new!

  George Basily
7 months ago
I dont usually leave reviews for mechanic shops but i really enjoyed my experience with Muffler Tire & Auto Center. They are busy but never compromise on quality. We brought the car because we thought we needed a full break service but they inspected everything and the fix was much simpler. Didn't try to upsell us on anything and they were honest when they found something that they couldn't do and referred us to a few other places that they trusted. Overall, would highly recommend them to anyone looking for a car mechanic!Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Brakes, Brake service & repair, Oil change

  Reinder Oost
9 months ago
My wife and I will solely use Wisconsin Muffler as our go to auto center. Their pricing is way better than competitors, while the quality and service is superior. I like that estimates + insight of the repairs are given up front so you know what to expect as far as pricing and the needed work/timeline. In the past we have had Wisconsin Muffler even use a used (but good) car part that saved us several hundred Dollars. Wisconsin Muffler is very trustworthy.

  Joseph Montoya
7 months ago
Don't go to a business that removes your one star review.Back in 2021 you worked on my Ford ruined the vehicle got air into the transmission tried to replace it with an engine not ment for my make. Then proceeded to take apart other parts of my car that did not need fixing.My backseat had upholstery ripped up and both seatbelts inaccessible bc they were now locked under the full backseat.DO NOT GO HERE. THIS SHOP NEEDS TO BE SHUT DOWN BY THE STATE.

  Timothy Hawkins
a month ago
Had to find a new place for emissions testing. I found it. Staff is very friendly.Test took 5 minutes. Thank you guys !

  Tristan
6 months ago
Spent $120 getting a stock muffler welded on my car to replace an aftermarket one that was previously installed. They used an exhaust clamp instead of welding it as they had stated they were going to, and on top of that an hour after picking the car back up the exhaust started to rattle like crazy. Would have gone back and requested a refund but was selling the car that night and didn't have time to go back. If the owner is reading this and is curious I did take video proof of the rattle before selling the car. Overall really disappointed. Poor craftsmanship and prices that are higher than other local shops. $15 environmental fee is tacked on to every service to pay for "disposing of rags" although no rags were used to put on an exhaust clam. I'd look for another shop. I've had good experience at big boyz muffler in Milwaukee but they are a smaller shop and its on an appointment basis as they only have room for 1 to 2 cars in their shop. Good luck with your car troubles folks

  Nancy Schiebel
2 months ago
Went for emmisions check and they were fast, efficient and friendly.

  The Cute Elekid
a year ago
DO NOT go to this place!! They manager there is rude and makes you feel like you are bother. He talks to people with no respect , who does that when they are in a professional position???SMH I went in for an emission test and ended up leaving without one, I will go elsewhere! I m posting this review to let others know how my experience was and to let the owners know what type of employee they have working there!Update: I had someone reach out to me to resolve this issue.Thank you, I appreciate it! Happy customer here:)

  Kim Anderson
6 months ago
Really great for emissions. With so few places left that do this they got me in and out quickly.

  dawn l
9 months ago
Arrived at this station during voicemail stated emissions testing day & hours. They refused me the test because of "short staffing."I will not patronize again, inexcusable non-customer service.

  Bob Shannon
8 months ago
Stopped for an emission test. The manager told just a few minutes. 30 minutes later the manager asked me what I needed? Again told an emission test. He told me too busy with other work and he didn t know when they could get to me.Service: ExhaustService: Exhaust

  rich d
11 months ago
I had 4 bolts rust out and needed to be replaced. They called me at 9:08 and I told them to go ahead with the work. At 10:18 they called and said it was ready. Cost to have 4 bolts replaced and 70 minutes of work? $225.70. And he said that included a senior discount.Service: ExhaustService: Exhaust

  Jayson Leight
3 years ago
We recently had to have one of our cars towed to this facility on a Sunday.They promptly called me to get my info and then had the diagnoses quickly, bad new it was the fuel pump. car was fixed quickly and at a far price. Unfortunately the check engine light then came on a couple days later. I returned the car they found the pump did not seal correctly, fixed this quickly and at no charge of course. This is not the first time they have worked on cars for us, (when I do not have the time or maybe the tools) they have always been far priced and get the job done in a timely fashion. Even though I had a return trip I still would give them 4.9 but cannot do that so they get a 5 (4 would be way to low). I highly recommend them for all your service needs.Thanks guys!

  Matthew Dowe
2 years ago
I went in to have a set of tires I got on tire rack installed. I usually do this whenever I get tires. The assistant manager made me an appointment for 3 PM. I got there at 10 to 3 and was told we don t take appointments. It was over an hour and a half to get the tires installed. Then they dropped the bill on me it was over $120 for the service. $25 a tire plus an environmental fee and tax. As I said I always get my tires online and then have a shop install them. The last time I did this it was in Colorado and it cost me a whopping $60. I don t understand why New Berlin is twice the price plus. I could ve done a cheaper at a dealership

  jered hartwell
7 months ago
Best value in South Eastern WisconsinVery fair prices and great work. Will return there for any future auto work I need !!!

  Sammy Ahern
10 months ago
Took my car here to get fixed, the service was awesome here! Super easy. Definitely recommend them!

  Kevin Connell
6 years ago
Called about fixing exhaust , explained basically exactly what needs to be done! Told me bring it up in about in hour they will take care of it! I said really that's awesome. Arrived 45min later and was told what I need takes up to an hour and I should bring it back in the morning. Like really, thanks for wasting my time, same guy spoke to on phone. Why tell me bring it in , could of said I need schedule appointment. Just poor quality business so can only expect same for quality work! Recommend going anywhere else! When it comes to car repairs your only gonna get as good of work as who works there! Save yourself the time, go elsewhere!!