R & M Motors Inc

3.5 (21)

  N359 WI-49, Berlin, WI 54923
  (920) 361-3156
  r-mmotors.com
  Claimed

Industrial equipment supplier

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam Friemoth
a year ago
Called on an auction piece of equipment asked if it had any codes. Was told no bid and bought piece of equipment trucker went and picked up he called me and said it is debated with a code. Called to talk to the owner he didn't return my call and employee told me They won't do anything about it because it is as is.

  Clint O'Connor
10 months ago
We purchased a road grader and although it had some issues that they were unaware of, they went above and beyond to make it right and ensure we were happy. Can't thank them enough!

  Dermacessity Gold
3 years ago
Not the best experience! Unprofessional customer service. I earlier inquired on a used Dozer and actually purchased the dozer. The freight company R&M Motors recommended was requesting us to pay him cash on the side for the deal, but this raises several problems! First problem, we are located out of State on the West Coast so this makes it impossible to even abide by his request. Second problem, the shipping company R&M Motors recommended did not want to fill out a W-9 so our business can retain their company information for business tax purposes. In fact, the shipping company recommended called me over the phone and became aggressive and upset that this was a business transaction and that the freight costs had to come out of the business accounts. He completely didn't understand and didn't have the slightest idea how he was going to collect payment. Then, he even asked us to send payment via Venmo or some other form so that it wouldn't get detected and so that he avoid Government taxes. What a mess.The experience purchasing the dozer wasn't all that great either! Braydon, supposedly a long time sales person sent us a sales order with scribbled handwriting which was barely legible. He failed to respond promptly to my inquires. When I asked for a facetime so that I can see the dozer, he declined at first. Then I found the dozer never even ran, meaning it didn't start so that's why he didn't want to do a video or couldn't do a video. Finally, he got it started and verified the yard and legitimacy of the business. Moving forward, Braydon was unavailable as I was not able to reach him when I needed to after they got payment for the dozer. I wanted to ask him to take a video and pictures of the dozer loading up on the truck that was coordinated from my broker. He failed to respond and never sent pictures or videos. Next, he promised to send a set of 2 keys with dozer. When the dozer finally arrived, there was only 1 key included so he didn't tell the truth. Next, the dozer wouldn't start when it arrived so I called and texted him but no answer and no response even the next day.Overall, poor customer service. Once they get the money, you will not hear from them anymore. I wouldn't purchase from this business ever again unless you're okay with no communication from the Seller after they deposit your money.

  Andy Foster
4 years ago
Recently flew out from detroit to look at a piece of equipment. Jon was 100% accurate in his description of the grader and where it came from and the condition. We ve put the machine right to work with no issues whatsoever. Would do business with them again in a heartbeat.

  Vickie Bennett
3 years ago
I talked on the phone with one of your sales reps named Pat about a backhoe. I m 66 years old & have been in the farming and construction business all my life. I have purchased several pieces of farm & heavy equipment & dealt with many sales people. He has to be the rudest salesman I have ever dealt with.

  CJ B
5 years ago
Purchased a Mini Ex from R & M, wonderful people, helpful in coordinating the freight. We purchase several pieces of large equipment every year, this is my first with R &M. Highly Recommend R & M if you're in the market.

  Evan Moriarty
a year ago
Great people too work with, very pleased with my purchase.

  Brandon Weader
5 years ago
Im interested in some equipment but live in pa and dont know how to bid on stuff..i thought it was a online auction.

  Travis Steidinger
5 years ago
I would recommend it, the owner didn't hide anything about the backfiller we bought.

  Mike Steiner
9 years ago
Got me all the Wrong parts, refunded but ripped me off for the shipping! Never deal with again!

  Brandon Robbins
4 years ago
Very rude staff and not very knowledgeable about what they sell

  James Kmiec
6 years ago
Good people to work with!

  John Vanderloop
6 years ago
Fantastic people and service.

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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