Dewey's Towing and Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JOI KOPKA
2 months ago
AAA gave me an ETA of 160 minutes . Dewey sent Matt to me in 20 minutes . He was very pleasant and patient . Thank you Matt !

  Luis Perez
7 months ago
If I could rate more stars I would. The call rep was very professional and gave me an estimated time of an hour. The driver arrived within 35-40 minutes. Most places were closed at the time so I m grateful to have found this place. I did not get the drivers name but he was extremely professional as well and was very cautious when loading and unloading my car. He also placed it perfectly in my driveway! The price is very reasonable and I would highly recommend this establishment to friends and family. Thank you Dewey s Towing and Auto Repair.

  Toby Tews
3 months ago
Very rude and snarky woman on the phone very un professional and said that I could come get my vehicle so I showed up with a trailer and the refused to even send someone to come open the gate even after they told me after hours there s a 60 dollar gate fee but as goes to for the tow truck drivers that I ve felt with from they are great to deal with very nice and personable but I fell bad for u if u have to deal with the receptionist

  Shelbie Tripp
11 months ago
Honestly, one of the nicest auto companies my boyfriend and I have ever interacted with. They ve been nothing but helpful and kind to every concern we ve had with our car. Being someone who isn t very knowledgeable on cars, they took extra time to explain everything to me specially before we had to make a decision. Never pushy or anything similar- just very patient and caring!

  Melanie DuBray
6 months ago
Came very quickly. Not the best with customer service skills over the phone however, they took my teenage children home.

  Steve Vrancean
6 months ago
They are very unprofessional and condescending people, they refuse to help me saying that they think I stole my own car, quote It s kinda sketchy and she started explaining like her relative got her car stolen, very rude and unprofessional

  Wendean Marsh
a year ago
They came out on Sunday and tried to start my truck, it turned out my starter was the problem. I was under the impression my mechanic could tow me, but ended up having to call them back on Monday. They have some really nice guys and their prices are quite reasonable.Services: Battery service, Special vehicle towingServices: Battery service, Special vehicle towing

  Charles Richards
a year ago
They were quick friendly and helped out a lot when I needed to tow my semi.Service: Special vehicle towingService: Special vehicle towing

  Craig Jones
a year ago
They came and did a recovery for me. Where do I start. First I guess the fact they wanted to put my vehicles in their yard assuming I couldn't afford their fees. Yes it was $3k bill but don't judge a book by its cover because i could afford the bill. The state trooper at the scene was the saving grace because if it wasn't for him we would have astronomical storage fees. Two they damages the whole passenger side of my truck. I had pictures and witnesses including two Illinois state troopers that the truck wasn't damaged before they arrived. Three they destroyed my ignition immobilizer system trying to get it in gear without a key even know I had a key. My insurance company unfortunately is going after them and I'm getting hit with a 2nd claim on my policy because it wasn't included in original accident.Service: Special vehicle towing

  Garrison
a year ago
100% recommending Dewey s to all friends and family. They came to the rescue after I got a flat with no spare and waited forever for AAA. Cody was so kind and made the best of my rough situation. Cody for employee of the month!Service: Car towingService: Car towing

  carol maletzke
a year ago
I used Dewey towing when I had 2 tires blowout from metal on the tollway. My 24/7 car service called a towing company and they ended up canceling after three hours waiting. I was stuck on the tollway for over four hours and it was getting dark. I finally got the name of Dewey s towing in Beloit and called them and Cody was there within 20 minutes. He was very kind and courteous and he stopped so my friend and I could use the restroom. I would highly recommend Dewey s and I m especially thankful for Cody for going above and beyond for us. Thank you, Carol MService: Special vehicle towing

  jamie johnson
2 years ago
Cody crane saved the day again! Thank you Dewey s for always providing wonderful staff with great customer service! I ve worked with Cody a few times now and he never lets me down. He is fast and efficient! And very knowledgeable! All this and a great price! Thank you Dewey s and Cody!Services: Battery service, General repairs & maintenance, Car towing, BatteryServices: Battery service, General repairs & maintenance, Car towing, Battery

  Wade Curtis
9 months ago
Had car towed today 6/29/23 from bluff st in Beloit to home outstanding service great price driver was awesome even made my grandson's day EXCELLENT!Service: Car towingService: Car towing

  Mario Wilson
2 years ago
They're quick, quality work, and expensive. Thank you all.

  Keisha Grugal
4 years ago
it took them an hour to get to me, but when Cody did arrive he was super nice. even cracked some jokes and had me laughing. he got the tire changed super quickly. they also have a huge VERY lighted truck which made me feel very safe because I think cars coming up behind us saw the lights 6 counties over. I paid $55 for a tire change I don't know if that's a good price or not but it was worth it to me. will use them for all towing road side needs!

  Connie Jones
10 months ago
I called AAA. After waiting 2.5 hours they suggested I call someone on my own. Called Dewey's. He was there in 10 minutes!

  Derek Oleston
8 months ago
Zero issues with my tow. Kept me updated along the way with what may need to be repaired. Fair price.Services: Battery service, General repairs & maintenance, Car towingServices: Battery service, General repairs & maintenance, Car towing

  Don Zybak
a year ago
Cody the tow truck driver was extremely professional and did an amazing job ensuring he took delicate care of my Tesla. Made a stressful situation (flat on highway) as low-stress as possible. Highly recommend Dewey!Service: Car towingService: Car towing

  Tamothy Cain
3 years ago
After my son's parked car was hit by a drunk driver it was towed to Dewey's storage lot. After waiting two weeks only to find out the driver had no insurance. We went to Dewey's to settle up on the storage. They were very helpful and generous, assisting us with getting the car to a salvage yard. They went above and beyond what would have been expected

  Joel Phelps
3 years ago
After spending the entire day on the road in bad weather I ended up stuck in the ditch. The snow was so deep it was hard to tell where the edge of the road was and even getting close was enough to find myself sliding into the ditch. Dewey's tow truck driver was very professional and went above and beyond to make sure we took the safest route the closest available gas station to camp out until roads were plowed. Fortunately, I haven't had much experience with towing companies, but compared to the others, Dewey's really stood out as top notch.Thank you.Service: Car towing

  Arturo Leon
a year ago
Amazing service really kind and friendly people. They took really good care of me. I definitely would recommend them 100%.Services: Tires, General repairs & maintenance, Special vehicle towing, Car towing, Local haulingServices: Tires, General repairs & maintenance, Special vehicle towing, Car towing, Local hauling

  Em le Temps
2 years ago
Showed up early (since when does a tow company do that?) and got my car where it needed to go. No fuss, no muss, pleasant to chat with, and a reasonable price--even for someone losing half a day of work from their paycheck because their car broke down on the way to work.

  Sharon Lent
4 years ago
They are the best, hands down. Let them be your hero. I actually had to use them two nights in a row due to a (previously) unknown short in the locks. Johannah, the lady who answered the phone was great. She made sure I knew when the driver would be there and what he would be driving since it wasn't a regular tow truck for a jumpstart. Matt, the driver, was also my hero the next night too (because they remembered me). He was really nice to me and explained what he was doing the whole time.

  kevin tomera
4 years ago
my wife's car had starter problems. they came promptly, towed, replaced starter, and even gave her a ride to pick it up the same day.fees were very reasonable.they have maintained both of my cars a 2002 suburban and a 2012 hyundai.I have no problem recommending them to coworkers.

  Robert DeHart
6 months ago
The employees at the front desk could be more friendly to customers.Service: General repairs & maintenanceService: General repairs & maintenance

  Travis Tinder
a month ago
Awesome service every time!

  J Carlson
a year ago
After waiting 2 hours for a AAA driver that never showed, I called Dewey's and they came within 20 minutes. The drivers were very professional.

  Michelle Lemminger
3 years ago
5 stars, no complaints! Tow truck arrived quickly, driver was courteous and got us home without incident. Reasonable rates and good service. Fully recommended!

  Dawn Georgakas-Newrall
7 months ago
So friendly and patient w ith us. Where there when they said they would be there. So nice!Service: Car towingService: Car towing

  Maria Luebke
2 years ago
They pickup up my sons pick up off the highway and delivered to auto shop. It was nice because they picked up rather quickly. Very friendly staff. I appreciate the whole team