Bergstrom Express Service Center (College Ave)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sally Klapper Randa
2 weeks ago
Best service ever! We were in and out quickly. Everyone was so nice and helpful. Highly recommend.

  None of Your Business
a year ago
Super impressive I called several other locations prior to speaking with Jacob at the quick lube department at this Bergstrom Chevrolet of Appleton. He said that they not only except walkins but then I would be able to get my oil changed today. I look forward to this experience12.30.2022 updateI cannot begin to express how amazing this place is. I had some specific questions regarding my vehicle and how some issues could be addressed from the errors/poor maintenance that I received from a competitor of Bergstrom.I am planning to transfer all my vehicle care, maintenance, and future vehicle purchases to the Bergstrom Chevy Dealership & Repair shop.I plan to go to this location for all oil changes!Manager, Andrew D, really needs a shout out for his stellar competence!

  Jacob Sommers
7 months ago
Brought my 2021 GMC Terrain in for an oil change & tire rotation. They performed a multipoint inspection and found that my cabin and engine air filters were both in need of replacement. Great service/turn around time from dropping the car off and picking the vehicle back up.Great job Kurt, Kelsey, Michael, Max and the rest of the Express Lube team!Services: Air & cabin filter replacement, Oil change

  Joe Lefevre
a year ago
In and out typically quick. No appointment needed. However, if you try to swing by certain times of the day might be a long line.The cost has gone up. I do realize costs are going up all over the place. However, it seems like their prices are not quite in line with competitors or at least not as in line as they used to be. And the upsells you need to be careful about, wiper blades are not difficult to install and shouldn't cost what they charge.

  Tyler Terry
a year ago
The staff take great care of my Silverado HD and every previous vehicle I've had serviced there. The price is very fair for the level of service they provide, and the amenities and convenience they offer are 2nd to none. They're my absolute go-to for quick and efficient service on my truck!

  Brodie Pues
a year ago
I had an issue with a prior oil change from here that was very quickly remedied and made up for. Service was great, and staff were friendly and quick to take care of the situation. I appreciate the hospitality every time I come in.

  Tanner Leighton
9 months ago
My car has been in the shop for like 4 days now - all i need to know is if there's damage. I've been calling each day to see when my appointment is and they keep telling me that itll happen the next day. it keeps getting pushed back and its extremely frustrating that nobody can give me a clear answer. Will not be going back.

  Carrie N
a year ago
Loved it. So incredibly fast, well inspected, super staff!

  Anthony Wieland
11 months ago
Quick and easy..... They get it right the first time. Had one experience in which the person at the front desk was not happy about something, but they gave me the respect

  Denton Inman
3 years ago
Cool group of dudes. Very accommodating with my truck and trailer. Immediately reported that my oil filter was loose from another lube shop and had been leaking oil and cleaned the area it was leaking and made sure to put the new filter on tight. The service adviser and the lube techs were very inviting and the price was good.

  Jason Wendt
2 years ago
Was 2:39 when i pulled in and close at 3. No one getting oil change at all and wouldn't service my vehicle with 3 people just standing there. They are just lazy doesn't take long to do a oil change. Will not be back you just proved to me your service is horrible.Service: Oil changeService: Oil change

  Bruce VanSchyndel
7 months ago
Just seems like a lack of urgency to get you in and out and i do understand the kids need to work safe

  Klynn ski
a year ago
I also got my transmission fluid flushed. The guys that work here are very fast and helpful. They really do put in the effort to make their customers happy.Services: Air & cabin filter replacement, Tire rotations, Vehicle Inspection, Oil changeServices: Air & cabin filter replacement, Tire rotations, Vehicle Inspection, Oil change

  Tiffany Thiele
a year ago
For $73 they will change your oil real quick . So quick they can t even put your skid plate back!

  Chris Larkin
a year ago
Waited almost 40 minutes to have my vehicle taken (I was the second car there) and the oil change took approximately 30 mins. Took too long and cost too much (68 dollars). I will be looking elsewhere.

  Ashley Marie
a year ago
I ve been coming here for over 10 years and they always do a great job. Super friendly staff!Service: Tire rotationsService: Tire rotations

  Sylvia Vanderloop
a year ago
Kelsey and Michael were amazing to work with! Got my vehicle in so quick! Very knowledgeable techs as well!Service: Oil changeService: Oil change

  Dean Ticks
a year ago
Quick turnaround. Good price, avoids hassle of trying to get in for appt 3 weeks in advance to fit my timeframe. Will use again!Service: Oil changeService: Oil change

  Lisa A. Mattson
3 years ago
Fast courteous service provided. Job well done in record time for very reasonable cost. Thank you for getting my baby serviced so promptly!!

  James Weis
2 years ago
Oil needs changing? And you got to be to work at 900am? The Express Lube is the place to go!! Oil and filter, rotate the tires, and a wash job!! And you're gone to work!!

  Kong Vang
2 years ago
Got my tire rotation at this establishment and got into an accident on highway 41 coming off ramp from highway 10, my wheel was not tightened correctly and it flew off leaving me having to get it towed and now I have to get a new rim and tire costing me a lot of money, This could have been prevented if the mechanics who were working that day did their jobs correctly

  Connie Bork
3 years ago
They were very fast love making an appointment I was in and out in 20 mins!!

  Justin Bradley
9 months ago
A bit of a wait, but free car wash.

  Robbie Winton
2 years ago
Top notch!!! And like I postedvi was late and somehow i got it DONE.AND DID A GREAT JOBBY JOB AZ ALWAYS .

  quinton bennett
8 months ago
Nice young lady check in your car quickly.

  Scott Tornio
4 years ago
You have to call out great service when you get it. Nick was personable and went above and beyond.

  HGM Music Group
a year ago
Great Customer Service, repairs fixed properly highly recommended

  Greg Winnekens
3 years ago
Great service. Prompt and efficient. Missing cookies though.

  Gary Woldt
2 years ago
Good place to go for a oil change for your .

  Greg Grunert
a year ago
Quick service and friendly staff.