AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Emily Dominguez
2 months ago
It was about 11� out this evening and I went to AutoZone to change the headlight bulb in my car. I didn't have a star key to change it so Corey came out and did it for me. He was so friendly and took care of it like an expert; quickly and efficiently.

  Kasandra Schurer
4 months ago
So went there and bought a dash heater cuz my heater is out of my truck and it broke within 20 minutes but I called the store and they were like hey ma'am if you haven't receipt you can bring it back and we'll give you a full refund and they were super awesome I give the staff a hundred percent rating everyone was great I'm a single girl on my own and I will be relying on the store from now on thanks guys

  Christy B.
2 months ago
Stephanie is an excellent manager.She is very knowledgeable about vehicles and quickly figured out the problem.

  Jim Tellock
2 months ago
Good store for auto needs. Helpful staff.

  Joshua Peterson
2 years ago
Every time I walk into that store everyone is very friendly and always sure to ask if you need help finding anything. Aaron today was very helpful in showing me how to replace some headlights. I didn't even purchase the headlights from AutoZone and he was still willing to help. The dude deserves a raise! Thanks again!

  Charles Royce
2 years ago
The exceptional service of Mark H., affirmed my customer loyalty to this AutoZone location. This has been my first consideration for quality vehicle parts for many years and I've never been disappointed. They back their products with strong guarantees of satisfaction. They offer price breaks for service veterans, which I consider additional incentive to keep my business for years to come. Highly recommended.

  Justin Schott
6 months ago
Ordered parts that were out of green bay it's been 5 days and still no call on if they are in and I've called asking

  J Noneya
5 months ago
Good serviceGood staffOk prices

  Philipp Herzog
8 months ago
Shawn was extremely helpful and walked me through everything I needed. Much appreciated.

  Charles Behrmann
4 years ago
Stopped in for a windshield washer fluid sprayer that I snapped off when I was clearing snow off my hood.I was greeted right away, asked if I needed help, explained what I was looking for and had the product in my hand and checked out within minutes. He explained how to hook it back up as I'm a complete amateur with car repairs.Awesome customer service, very reasonable prices, and a clean store. Great job!

  Pat Higgins
10 months ago
Very helpful. Had a flashing light on my dash and they hooked it up to the computer to figure out my issue and got me on my way in 10 minutes.

  Jessie Roug
3 years ago
These guys are great! I needed a new battery, Derik was so nice and helpful. He got me all squared away with the new battery, cleaned up my lines and dealt with a loose hose. THANK YOU!!

  Nayeli Tierrablanca
2 years ago
Shout out to Tyrone for helping me find the right Oil for my car! Cause god knows I did not know what I was doing haha. He also was kind enough to put the oil in for me and taught me along the way! Definitely go to Tyrone for help, he s the man

  Whitney Dutter
5 years ago
Great service! Love the hours and close to home! My car started over heating and a man working that evening came out to my car, scanned it, went under the hood to check fluids and so on. Came in with me to assist me in buying the correct fluid and came back out with me to top that fluid off. Very helpful and respectful!

  Amanda Edwards
4 years ago
Always willing to help- even when they don't always know what they're doing, lol- very polite and professional, though, and will tell you if they don't know something. I love the scan thing they do on your car- it can usually tell me what's wrong with my car and helps me make sure I don't get ripped off by mechanics.

  chr leo
4 years ago
Friendly service and easy to work with. My only problem was that these guys helped me replace my battery yet they failed to get me the correct sided battery so I had to put it in backwards. Fine. I asked for assistance and one of their guys said I had low power steering fluid when it was clearly full. Filled it all the way up, overflows, and messed my engine up. Had to put in the shop, now fixed. Easy. I wouldn t recommend having these guys tell you what s wrong under the hood, but they re chill.

  lindsey garcia
5 years ago
so helpful and knowledgeable. the costumer service is the best. they are also really honest the part i needed was really expensive and the guy told me to look on Amazon b4 buying it. unfortunately amazon was not the most cost efficient. the test batterys and when your check engine light comes on just bring it in and the will tell u whats going on. and they will put your wiper blades on for you there is so much more just go in and see.

  Cynthia Farmer
a year ago
Just went there and replaced my wiper blades and had them install it... Do not do it... Just do it yourself. I literally pull out of drive way and hear something fall off my back of my SUV and my wiper clip came off that cover the bolts and gets ran over and they wouldn't replace it because they didn't put it back on correctly. Super unhappy with there customer service

  Darrick Munsch
3 years ago
I started my day with a bad battery. Thankful I got it started and was able to get to Autozone. They jumped in to action pulling up my purchase history then went outside to test my alternator and battery. They quickly determined it was a bad battery and replaced it on the spot. No hoops to jump through just down right awesome customer service. I highly recommend them!

  Michael Hovde
2 years ago
Purchased a new battery here late last year, worked fine for a few months before the car wouldn't start again. We figured it was the alternator, purchased a new one here to be installed elsewhere. Before installation, they tested the alternator and battery and found the battery was faulty. I went back to AutoZone, and they replaced the battery, processed the alternator return, and I'm back on the road. Tedious few months, but not because of them.

  Rick Weber
2 years ago
They were the only ones around that were able to get my wife's Denali a/c bearing (and they had it IN STOCK). It took some work but fixed her air conditioning with a 14 dollar bearing. If l would have taken it to a shop they probably would have changed the compresser for about 1,000 dollars. Was worth the trip here. Just don't put up with the twerp behind the counter that talked down to my wife when she went to pick up the part for me and said they didn't have it when it was on the shelf. The manager knew right away which employee it was when l stopped in and picked up the part myself. Man l hope he's gone from there or got some counseling he's not good for your business.

  Floyd Martin
a year ago
The guy Tyler at the counter was a really nice guy he helped me with my situation even though I was out out of town in the stress situation he helped me out really nice make sure I got the parts that I needed and he sent me on my way

  Sadie Warrens-Sevela
2 years ago
I am really grateful to the autozone staff on Richmond st. I recently went to pick-up some power steering fluid. Mark( I think that was his name) kindly assisted me, in putting it in my vehicle because I wasnt sure where it went. He went above and beyond and told me that my spark plugs were bad, and I probably shouldn't drive it until they're fixed. He was correct! I had them fixed that day. Very relieved and gratedul for the assistance and care

  Renee Billington
5 years ago
I needed a new mirror for my passenger side mirror so I went here I asked how much it would be for the mirror alone and it was $85 FOR A MIRROR!!! I asked for the item number for my specific car and went on amazon and guess what I paid less than $20 for the EXACT SAME THING and I got it in two days and with them it would have been over a week. Definitely won t be back.

  Bridgett Slemp
a year ago
Had the battery I needed for my truck in stock, and I appreciated their assistance in swapping it out.

  Jacklyn Holt
2 years ago
Tyrone was super helpful and knowledgeable with his job! He was very patient with me while I was trying to explain what I needed for my car.

  Dan McHugh
2 years ago
Autozone does it again! Not only did Steven T (management) help me quickly find both blinker & runner lights bulbs (for my 18 yo Tacoma) and saving me money with the best prices, but instructed me on how easy it was to replace them. Customer service beyond my expectations! It's good to #getintothezone.

  Michelle Jasmin
2 years ago
Very friendly and I Asked Employee to change out the Old battery with the new and he didnt have a problem what so ever:) Thank you for good Customer Service it was much appricated 100%

  user8133
3 years ago
I was just there today. When I first was in there, there was no one around to ask for help. I bought a cover for my car. I then had to exchange it for a bigger size and the lady working there was really rude about it. The store wasn t even busy at all, literally only 2 customers in the store. She acted like it was a huge inconvenience for her. They aren t friendly at all, and I recommend to people not to go to this Auto Zone. Just horrible customer service.

  Jeff I
3 years ago
I called Autozone 9:00 this morning, they had all the brake parts I needed and I asked him to set them aside. I told them I would be there around noon and gave him my phone number. I showed up at noon 5/26 and asked about the parts, told them I had called and asked that the parts get set aside. No parts to be had. So he asked for the make and model of the car again. Then he says "if I set all these parts out for people who don't show up I wouldn't have any counter space" I said I'll find the parts somewhere else and I left. I found the parts cheaper at the next parts store I went to.