A & W Towing and Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dylan HavirlakFields
11 months ago
Towed my vehicle from a dealership, damaged both the lip and front bumper. I took pictures before the tow and also have a video of my front end from the dealership diagnostic being in great condition before Tyler towed it. I asked if there was someone who could help relieve the situation and was told good luck proving it I then asked for an insurance card and was told to call the office. I have called the office and nobody has answered.EDIT*** I spoke with I believe Jason and the issue was resolved immediately. The lip is being replaced and things are made right. I do appreciate them correcting the problem very quickly. I understand accidents happen and they do too. I was quick to write a bad review before giving a chance to call back and correct the problem. I appreciate A&W for making things right.

  monique hess
3 months ago
Very helpful in time of need. Was not a fan of the emergency tow price but I get it. Zack went over and beyond during a really rough time being stranded right off the highway in winter was not my best moment so it was nice to feel like someone truly cared. Thank you!

  Marty Nussbaum
5 months ago
Called very early morning and was greeted with a courteous voice and was reassured it was ok. Brake line broke, so my car was going no where. They towed my car in and fixed it faster than I expected. Reasonable repair rates. Will fully recommend to anyone needing a tow and/or repairs.Services: Car towing, Auto maintenanceServices: Car towing, Auto maintenance

  Amanda Grimsley
6 months ago
I contacted A&W for a scrap car pick up on a Sunday morning. He was at my house within 30 minutes and gone with the car in tow and cash in my hand within 5 minutes. Fair price for the car. Friendly and professional. Would 100% recommend!Service: Car towingService: Car towing

  Eric kramer
6 months ago
My vehicle broke down roadside as my wife and I were heading out of town for 3 days. Called A&W Towing. My experience with them was excellent for the following reasons.They arrived in a very timely mannerVery Professional and CourteousTurned a stressful roadside breakdown into a positive experience.Provided guidance and advice after the tow to remedy the situationFelt I was treated very fairlyI will use A&W for auto repair and maintenance because they are qualified and trustworthy.

  Ryan daczyk
4 months ago
I have had a bunch of vehicle service done by Jason and his crew all done correctly the first time with fast, friendly, reliable service! Great shop to have in town!!!

  Zach Nordener
4 months ago
Jason and Alyssa are always great to work with, polite and ensure to get you taken care of promptly. Quality service!

  Nathan Junior
4 months ago
Very professional and respectful, would highly recommend. Had my car fix in a very short time and price was great thank you guys

  Sawyer Rolfs
a year ago
Paid $100 flat for a tow from hwy 41 back to their shop to be held overnight which is not a bad price at all, but when I came to pick it up this morning my front end was ripped halfway off my car.Service: Car towingService: Car towing

  Melynda Beattie
a year ago
Have gone to A & W Towing twice for emergency fixes. First in December for a tow and to fix rear lower control arms. And just this week for an a/c compressor replacement. Jason quoted the full price (parts and labor) and how long it would take. He was spot on with the time and both times I paid less than what was quoted. Also Alyssa is friendly and answers any questions that she can deferring to Jason if she doesn t. They are a great team with high integrity.Services: Steering & suspension repair, Auto engine diagnostic, Car towing

  Ron Paulick Jr
3 months ago
Fast response times and great service, wether it s a mechanical issue or a wreck they ll take care of you the right way

  Mike Steffen
2 weeks ago
Super fast, ultra professional and very courteous.

  Ann K
8 months ago
A&W Towing is quick, efficient & their prices are straightforward. They easily get the job done, offer additional services for our vehicles if necessary, and are extremely professional.

  Maria Recker
a year ago
Embarrassingly, Tyler has had to come tow me out of the snow TWICE in the past two weeks. Both times he arrived fairly quickly and did a fast and easy job while being friendly and professional. Best yet, it didn't clean out my bank account as I had worriedService: Car towingService: Car towing

  Rebecca Anderson
a year ago
Absolutely the best people! Jason and Alyssa are the honest, fair, and kind. Anytime I need repairs done- this is where I go! You know you aren t going to get taken advantage of here like at other mechanics. If you haven t come here for your repairs, you are going to the wrong place!

  Nicole K.
4 years ago
Jason is the kindest and most honest mechanic I've ever had the pleasure of dealing with. He is honest and up front about what needs doing. I've never had a problem with any repairs or oil changes made by him at the shop. He gets things done by when he says they'll be done. I recommend him and the shop for any towing or repair needs to anyone who asks. We really appreciate everything hes done for our vehicles!

  Stephanie Rottier
a year ago
A&W not only towed my vehicle, it kept me safe, offered the suggestion of waiting at the diner across the street for my ride, and identified the issue my vehicle was having. Their service was fast, efficient, compassionate, and affordable. In the event I d need to be towed again, I wouldn t hesitate to call A&W towing.Service: Car towingService: Car towing

  Holly Ortiz
4 years ago
Jason is the kindest, friendliest person I've ever met He does quality work in a timely manner. He has reasonable pricing. I want to recommend him to everybody that needs a qualified mechanic. I found myself a new mechanic. I wont hesitate to do the 40 mile trip to go back. Its not everyday you find somebody that cares about the work they do.

  Neenah Main Auto Body & 24h Towing
2 months ago
We love working with A&W. Always a pleasure to do business.

  Matt Montgomery
a year ago
Called A&W to have my truck towed to a local Mechanic shop, they were there within 30 minutes. Driver was super friendly, prices were real reasonable, would recommend. Great locally owned shop!Service: Local haulingService: Local hauling

  Taylor Geurts
2 years ago
Everyone here was really nice. I broke down for the first time last week and they were there within 10 minutes. They took my car back to their shop and called me before they did any servicing to make sure it was okay to do. When my car was ready I didn't have a ride to the shop so they came and got me to give me a ride. Everyone was very nice and I didn't feel at all judged for not knowing much about cars or having problems with my car (which is a problem I've had at other mechanic shops because I'm a young adult woman). I would recommend this place to anyone.Service: Car towing

  Sebastian West
2 years ago
It s not often you find exceptional customer service in this industry, but these guys at A&W know how it s done. My daughter got a flat on 41. These guys were the third place we called. Super friendly, quick, and such reasonable prices. Every interaction with the owner and staff was pleasant. This place just found a reoccurring customer. Thank you!

  Alyssa Hietpas
4 years ago
Jason has been great to work with on multiple occasions. The most recent, he got my car done very quickly and it felt like brand new after he was done with it. He's has done a great job for me again! No need to look for another place, this is the one! Reasonable and reliable.

  Curt Fritz
2 years ago
Wanted to say Thank You to Jason and his staff! Last week I woke up to a flat tire. As I was already dressed for work, I called A&W to see if they could help. Jason (owner) came to my house, took the spare out from under the truck, switched the tires and took my flat to his shop. It allowed me to be on time to work and not miss any appointments. Before noon, Jason called and said to stop back at the shop when I had time. He flipped the tires around in 15 minutes and I was set. While I was most satisfied with the service, I was surprised the bill was so reasonable. Thanks again Jason, I really appreciate it.Service: Tire change

  Ris L
2 years ago
A&W Towing went above and beyond my expectations today. I called and spoke to a very polite and professional gentleman (the owner I believe). He quoted me a fair price and told me he could have a driver out to me within 20 minutes. The driver was friendly and professional and accepted my help in pushing my car out of it's parking stall so he could hook it up from the front (I'm a female). He asked if I needed a ride (I declined) and then proceeded to my drop off location. I was impressed that he was able to maneuver my car through a squeeze and around another vehicle at the drop off, with no issues. I will definitely be recommending this place to everyone!Service: Car towing

  Dina Bilotta
a year ago
I was on the shoulder of the highway, waiting for AAA to help with a tire blowout, when Wayne saw me and pulled up behind to block my tiny car to make sure I wouldn't get clipped by the traffic. He waited for about 20 minutes to make sure I was safe and taken care of. True proof there are still good people in the world!

  Alicia Stern
3 years ago
Great family owned business! These guys saved me from an already terrible day. I blew a tire on HWY 41 and A&W was there with their tow truck in less than 15 minutes. My phone was also on the verge of dying and when I got to the shop I was greeted by a Corgi and the owner's nice Dad who offered me a charger for my phone. They were extremely helpful, put my spare on my car, and offered to order me a new rim and tire for my vehicle. Highly recommend them!

  Chuck
3 years ago
Jason and company are all very professional at what they do. I have taken multiple vehicles to him now and had nothing but the utmost confidence that things would be taken care of. Last night, I needed a tow and I was a decent distance from Appleton. But Jason didn't even hesitate to get a tow truck to me as I needed to get my car back to Appleton. Always very fair and honest prices. Great service. He's got a lifelong customer out of me and I'll recomend him to anyone.

  Matthew Heitzler
a year ago
I would highly recommend this place. I needed my car towed and called this company. They said they would be there in 20 minutes and were there in 15 minutes. I was so thankful for the responsiveness , quality and care this company took with me . Thank you so much guys.Service: Car towingService: Car towing

  Jessica Christianson
3 years ago
A&W Towing was contacted through my insurance company for a tow from approx 45min away from their shop. Not only did they respond as soon as they could at 1am in the morning but the owner Jason went out of his way to contact me personally and to make sure we were safe. He also communicated everything to us and explained the process. We were located in a dark wooded area, no lights and a dark vehicle - this minor communication eased our minds and knew help was on the way. Unfortunately I didn t ask the insurance company to tow to my mechanic - so they delivered it to my home for us to fix the next day as they gave a few recommendations on what could be wrong (we thought it was just the battery).The next morning we attempted different things to fix the vehicle. With no luck, I called the insurance company again to see if I could get a tow to my mechanic 45 more min away. The insurance company set me up with a different company who failed us. When I called the insurance company again I had requested they contact A&W Towing.. A&W Towing took on our case and again was very prompt and professional. The owner again called me to explain his driver would be on the way. It was the same gentleman that worked with me earlier that morning - Tyler.I expressed my thankfulness and gratitude to both of these gentlemen and said that I would recommend them to anyone for any future car repair or towing. I have put my trust into these guys and look forward to working with them myself!Thank you to both Justin and Tyler for making my night go from frustration and anger with my extended warranty roadside assistance (who was horrible) to making things go so smoothly (through my insurance)! I appreciate you both from the bottom of my heart.Services: Car towing, Long distance hauling, Local hauling