Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Denis Mikhailenko
9 months ago
Best auto AC shop in town! Thorough, professional, knowledgeable, accurate equipment, competitive pricing. Great customer service and very honest advising. A test from another shop revealed a broken condenser and that's what I came ready to pay for, but Ice-Kold performed their own test and suggested an alternative solution for almost half price. Very glad I found them.
A Egel
7 months ago
Refered by Drag Racer friend. Said this was the place for the best car a/c repair. Needed labor intensive repair. Zachary, their auto specialist said probably a 2 day or more repair. Said he would do his best and he did. Less then 2 days. So far so good. Everything working as it should and no rattles or squeaking. Exceptional customer service. Will put the word out to my car club members. 5 star from beginning to end. Highly recommended.
Adrian
10 months ago
Recently was recommended this place. Because my rear AC lines were leaking on my 2007 Honda Odyssey, parts and labor and diagnostic fees would have totaled me over 1500 at any dealer or shop. These guys helped me get my ac back up and running ice kold! Total job only cost me 525 bucks I ll say this was the best decision I could ve ever made. Definitely appreciate you guys a lot. Thanks again.
Nick Bruss
11 months ago
Huge thank you to Mike! I own an automotive shop in Mukwonago and our new A/C machine went out mid-job. Mike bent over backwards to help quickly! Honest, reasonable, good guy! Thanks again Mike!
Neal Seidl
9 months ago
Brought my Infiniti down from Appleton for a new compressor and repair of rear lines after the Infiniti dealer here quoted close to $5000. Jarrad gave me a worst case quote over the phone of about 1/3 of what the dealer wanted and in the end the actual bill was only about 1/4 of what the dealer wanted! Exceeded my expectations in every way!! THANK YOU!!!
Laura L
2 years ago
Subaru Forester AC did not work. I took it into my local Subaru dealer and it cost me exactly $167.70 for them to look at it. They wrote the following on the invoice. Found the system to be low on charge, topped off system and added dye. Ran system and checked for leaks. Found leak in evaporator core. Will need to replace core and expansion valve to start with. Then on the estimate for repair cost they noted Code 23 and code 101101 which would include removing the AC evaporator core and replace. Install new 0 rings and replace expansion valve for a total cost of $1576.11. Add the cost for them to find the problem and you have a total of $1743.81!!!I then took my car to Ice-Kold, LLC in Grafton, WI. Wish I had taken my car there first!Cost to diagnose AC was $45.00 They found a leak at the expansion valve and total cost of repair was $337.44 + $45.00 diagnosis = Total cost $382.44. I have shared this story with others in the hope that I will save them a significant amount of money and time. It only took Ice-Kold a half hour to diagnose the problem and with the Subaru dealer I had to leave my car there all day. I always worry when finding a business online and not really hearing about them through someone I know. I had checked the BBB and other sites and decided to try them after reading positive reviews. I am so glad I did. Everyone there was down to earth and took the time to explain what they were doing and how they found the problem. I completely trusted them. I waited to write this review since I still couldn t believe how quickly and accurately they repaired my air conditioner. Well, it has been almost a week and some of the hottest weather and everything is great. What have I learned from this experience?? Well, my car is way past warranty so now when something goes wrong, I will go to someone local that will offer much better pricing. Way to go Ice-Kold!!! I have already recommended you to many others:)Service: A/C system repair
Luke Schneider
2 years ago
Had the Pleasure of talking with Peggy on the phone today and I have to say it was by far the best customer service I have had from a repair company in a long time. She was very clear on the process and even offered to pick up my equipment that needs to be serviced. I look forward to working with them for any our needs in the future.
Joel Huss
10 months ago
Had my vehicle a/c repaired. Done the same day. Way cheaper than through mechanic. Runs cooler than I ever remember it.
Cindy Bird
4 years ago
This place is GREAT. I had the pleasure of using Ice-Kold for two years in a row and was super satisfied each time. Note: I say pleasure, although having the AC fail in two separate cars, one year after another, wasn't anything that I'd exactly call fun, it was 87 degrees after all.The first time I called them, I was really surprised that they scheduled a consultation appointment so quick. The diagnosis was fast, and they explained to me exactly what needed to be done, how soon it could be fixed, and how much it would cost. The repair apt. was made right there, and within a few days I was driving in a cool car again. Nice.Second car, 2nd year, same excellent experience and service. The people that work at Ice Kold are the real deal: down to earth good guys who want nothing more but to make customers happy. And if you need a loaner car because you're pressed for time? No problem. And if you need something else fixed on your car besides the AC? No problem. These guys are highly skilled auto mechanics too. Big thumbs up to Ice- Kold in Grafton.
Dick Karth
2 years ago
I needed some unique hoses replaced on our motorhome. I had a mechanic in from out of town and time was very tight. NAPA didn't have the right fittings and sent me to Ice-Kold. Jared looked over the 22 year old, roached hoses we took off the MH, said he could do them, and told me an hour or so. He didn't even ask "when" I needed them. The hour was perfect turnaround for me. I also needed a unique fitting into the engine block that he didn't have and he pointed me in the right direction for that. I can't say enough about Ice-Kold and how they took care of us! Very highly recommend!!!!!
Advent Appliance Repair Service
3 years ago
Professional Air Conditioning Repair, At A Good Price. They also repair HVAC - R parts and refrigerant service equipment. Great local resource to have.
Marcus Laster
2 years ago
Very customer service friendly, detailed & very explanatory about the service procedures of your vehicle. I Would recommend to anyone.
Alex Alex
3 years ago
Great place, very professional staff. Highly recommend. My car AC is working again.
Whatsur Bucket
a year ago
Very competitive pricing for auto air repair
dgy lvr
3 years ago
Great job at reasonable price. 1st choice for air conditioner repair!
The Truth
3 years ago
Good place to go to get AC fixed. Staff is friendly and helpful. Thank you.
Cary Kaczik
3 years ago
Very open. Will tell what up with your air. Very honest Co.
Jim Nowlen
5 years ago
Doesnt guess about leaks or use dye and check back. Found leaks and fixed first time.
Frank Wolter
3 years ago
Outstanding service as always. Many thanks to the team.
Jason Frank
5 years ago
Had a hydralic hose made. Real nice people
Phillip Sproule
2 years ago
They're always great.
Simon Gonzales
2 years ago
Awesome job. Thanks
scott debouche
a year ago
Great service