M&K Truck Centers, Wheeling

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Lund
2 months ago
Awesome shop. A little tight getting in (narrow streets), but once we got there, they got right to work without the seemingly prerequisite two hour diagnostic that most other Volvo shops want to do. No attempt to find extra problems. Pretty damn refreshing. All we "needed" was the speed limiter adjusted. (OK, the boss needed it. ) We were in and out of there in 15 minutes. Great work!

  Matisse Morrison Sr.
7 years ago
Absolutely THE BEST TRUCK DEALER I've had the pleasure to deal with Heather, Sam, Robert and TJ as well as the owners went above and beyond to make my stay comfortable. It's hard to find a dealer that is honest and far and leaves you with a since of complete satisfaction. Thanks again Wheeling Truck Center I'm a customer for life!!!

  Will Smith
9 months ago
Chris was amazing and very professional , also technicals did everything extremely fast with gold quality my high recommendations

  Aleksandar Fet
4 years ago
Good for parts, they had everything for my truck. Dont know about service dept but 5 stars for part department.

  David and Donna Luja-King
a year ago
We went in for trouble with our parking brakes. Not only did Dave quickly fix the problem, he found a couple other issues including one we didn't even know about. Dave's professionalism and attention to detail is some of the best that we have ever seen. I will not hesitate to come to M&K Truck Centers again if we're ever in the area need any work done.

  HarD Core
10 months ago
Mr. Chris is the best person for any driver to deal with over the road, They came to me less than 20 minutes fixed my truck by a top professional and safe mechanic before I even know He told me I am good to go, they understand that we want to go home for our families and the surprise Was their rates are less than any other service center,I really recommend my brothers and sisters over the road to Call Them any time they deserve all the best.

  Sean Dempsey
2 years ago
I've been in trucking since 2013 and NEVER gotten such great service and work as Chris and his team. Our drivers asked to change routes so they are able to go there as needed. This is The Gold Standard in service, quality of work, and Wolfe Trucking, Inc. has a new best friend.Sean D.VP Operations & Compliance

  Supercoop77
5 years ago
I had a great experience with Wheeling truck center. Great customer service and service department. mechanic name Tom done an excellent job diagnosing my truck, repairing it, and getting me on my way in a timely manner with minimal downtown. Service manager Heather was kind, courteous, and made me feel comfortable knowing they were going to get the job done and I would be up and rolling in a timely manner because time is money. I d recommend them to anybody without any hesitation, because I know that they would get the job done.

  Josh Seeley
4 years ago
Wish I could more then 5 stars, Chris in service went above and beyond getting our car hauler repaired and back on the road. Also a big thanks to Dave & Derek along with Chris for sweating your butts off helping our driver get his trailer hooked up! Thanks again and look forward to working with you guys again.

  Susan Dever
2 years ago
I had a major DEF leak. They were fast and courteous. They got me on my way quickly. It's downtown, so I highly recommend bobtailing in and not trying to bring a 53' trailer up in here. The truck entrance is on the back side of the building off 24th street.

  WAYNE L
6 years ago
This is the worst truck dealer yet! This truck was purchased through them less than 2500 miles ago and it has had nothing but downtime. This truck is nothing but complete crab and even the air dryer has been bypassed because its entirely full of oil and constantly leaking. They had complete disregard towards me and I personally would never deal with them ever again.

  Kalin Ivanov
5 years ago
I'm in process buying my truck from here. All I see so far is honesty - especially from Donnie Daugherty from sales ( this guy picked me up from the airport all the way in Pittsburgh to the dealership and after I finished looking at the truck I'm interested in he bring me to a local motel , a few hours after he text and ask if everything is OK. Even they are going to put new EGR's on my truck after we agree for a price( just a reminder this is about 2000$ )UPDATE - So far so good 2 months on the road truck runs great no problems at all THANKS Donnie Daugherty

  jeff Flocken
7 years ago
I just want to commend Chris Geller for his awesome customer service today helping me find parts I have been looking for over three weeks. I explained what I was looking for after finding a pressure cap on your website. Looking at a part diagram on your site did not match, what I was looking at in my vehicle. Chris said let me go look at the part, he did and found what I was describing matched what he was looking at. I measured an opening on my expansion tank and he did the same there, and they matched. I asked it they had the radiator pressure cap for the tank, he looked and also found it. After spending several minutes on the phone finding exactly what I have been looking for, key parts that my vehicle could not operate without, Chris found them all and assisted me with the part numbers so I could add them to my cart on line. Chris made my day! Thank you Chris Geller and Wheeling Truck Center for the exceptional customer service, Jeff F.

  kischa cox
6 years ago
The Service writer Heather was Great she really knows her stuff, She kept me updated on my repair, gave my driver a ride to the hotel and even tracked the parts needed for my repair. Wheeling Truck Center is going to be added to my vendor use book and I look forward to working with this team again.

  Richard Boyd
7 years ago
I am really tickled with my experience there, I limped in with a bad water pump on my Freightliner truck. Working together with their parts folks we found a pump in Indianapolis and it was overnighted. I was driven to the hotel and given a special rate for the night for my dog Molly and I. The next morning they came and picked us up when we called. The water pump was already there and being installed when I got to the dealership from the hotel. The staff is first rate!

  James Howard
5 years ago
I ordered a truck thru them. Truck was not ordered right. So I had to settle for the truck. I spoke with the owner and sales person and was pretty much told "to bad so sad". I told them I would not buy any thing else from them and would not recommend them to any one. I was very disappointed with this whole experience. The owner said "I'm sorry it happened and I don't blame you for not recommending us"If you buy from here, I hope you have a better experience than I did.

  Billy Cagle
5 years ago
Very professional people! This shop cares about the customers Was unable to get my right Window to roll up . The shop was busy and unable to get me into the shop at that time Heather in service Came out and was able to find the problem. The problem was fixed Thank you for the help Heather I do appreciate Billy Cagle.

  Marzi Biamani
7 years ago
'Back-alley shop' is the best way to describe them. I awarded them only one star. However, even that is too high of a rating. Very unprofession. Very racist. And incompetant.They never fail to take payment. But fail to actually fix the issue with my truck. I suggest if you do break down, go to a different shop. A high towing fee is worth not dealing with this company.Money knows no colour, so please treat every one equally. And do your job professionally.

  Aleksandar Ristovic
8 years ago
They was working here on my problem with electric and charged me 600$ for nothing. They didn't find the problem whit wires. After that i was in other volvo dealership in Ohio and they find a problem after 1 hour and fix me for 400$ total.

  Bryan Arnesen
4 years ago
Chris Gellner in service got my truck in the shop right away and got me rolling again. Very friendly staff, great service! I will not hesitate to bring my truck here again.

  Michael Keith
9 months ago
I was stuck on the expressway truck stopped busted hose Chris was driving by gave me a ride to get antifreeze brought me back to truck found out I had busted hose drove back to shop to get it fix Thanks to Chris for him stopping if he hadn t stopped I would have been stranded

  Sean R
5 years ago
I had an oil leak that resulted in seals being replaced on my Volvo. Heather and her team took care of my needs every step of the way. I'm definitely going back

  Sharon Brophy
5 years ago
Kudos to Heather and Sam. Came in with a cracked coolant reservoir. They were able to get me in right away. Allowed me to make my appointment on a JIT delivery.

  Doug Moore
5 years ago
First time visitor to this business, went out of their way to provide part info that my local vendor could not. Service to customers is the defining attribute of a great business. I will purchase from these folks in the future.

  Anthony Dorsett
5 years ago
Excellent service,very knowledgeable and everything is done to get you back on the road ASAP. If you need anything done just give Heather at wheeling truck center a call she s the best!!!!

  Mike Tessier
6 years ago
This place was great they got me in next day when everybody else would not get me in for almost a week. Once in 5hrs later on my way would recommend them to anyone

  Rinok Corp
2 years ago
Very good professional people. Thank You very much for such a old fashioned way service, respectful and reasonable.

  Michael Bradmon
6 years ago
Great staff. Prompt service. Easy to work with and really cares about their customers.

  Alex Kolb
2 years ago
This business was sold to Legacy. It was Wheeling Truck Center. I cannot say if it is still a great place to take your truck.

  Michael Pemberton
8 years ago
Went in for regen problems twice both times people where friendly and owners were great took care of second time.