Northside Chevrolet GMC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melissa Woods
3 days ago
I called to make an appointment to have routine service performed on my Suburban. I asked if it would be possible to have my vehicle picked up at my workplace and then returned afterwards. The staff was able to accommodate my request. This was so helpful because I didn't have to leave work to get the service. I greatly appreciate that this dealership has such high quality customer service.

  Batanya Kay Gillespie
a month ago
The dealership staff got me in for an oil change the day I called! They are always polite, professional and work with me when I drop off my vehicle for servicing. They discuss any issues with me and make recommendations that benefit me and my vehicle. I appreciate their honesty!

  Taylor D
a month ago
Great place! Really appreciate their EV charger as the only fast charger in this part of West Virginia. Staff checked on us to make sure everything was ok while we were charging which we really appreciated. Super easy and right in front of the dealership!

  Khristina Croston
2 months ago
I have been a customer for a little over two years now, have had service issues on two of my vehicles and have always been treated very well here. They have always offered excellent service throughout the trade of vehicles and the service and recalls I have needed. I highly recommend Russell and Dan in the service department are simply excellent at what they do!!

  Jaymi Ross
3 months ago
Katie was amazing! I drove two hours to purchase from you all and have told everyone I know to do the same! My first purchase was one I ll always remember because of the ease of dealing with you all!!

  Melinda Cutlip
3 days ago
I'm not happy with Northside Chevy GMC. I ordered a keyfob then didn't hear anything after afew weeks I called and was told it was on back order.. I finally got it and was quoted $220 when I went to pay it was $340 . I have bought from you scene 2012 also bringing my parents and they bought as well and sending friends. I'm very unhappy with Northside.Kenneth Cutlip

  Denise Wood
3 days ago
It was discovered that my vehicle required a part that was needed due to an extended warranty. Fortunately the service department had it in stock, installed it and everything was completed in no time. And, thanks to the extended warranty, my cost was $0.

  Patrick Brogan
6 months ago
James in the service department was excellent. He communicated through the entire process and did an excellent job finding parts to fix my Chevy Colorado in a timely manner. Kudos to the entire service team at Northside Chevrolet as well as the mechanics. Great job!

  joshua nichols
3 months ago
We had a mandatory State vehicle inspection completed. So, basically a money grab for no real purpose. I was given no feedback, good or bad, concerning the condition of the vehicle. But hey I got a pretty sticker and paid a fee.

  Nancy Fernandez
a month ago
Russell and the service team are always polite and helpful. Have never had a bad experience.

  Steven Neil
2 weeks ago
Had some warranty work done on our Tahoe as always they done a excellent job thanks to Russell and the team

  Jill Cramer
2 months ago
Great coordination of the whole process! Every employee knew what was going on and what we needed to do. This entire experience was lovely

  Glenna Butler
7 months ago
I called the day of service and was able to have an oil change and tire rotation done a few hours later.Staff is always friendly and helpful to answer any questions I have. Service was quickly completed.Always have great service at the dealership.

  Felix Ray Fillinger
2 months ago
Very professional honest and knowledgeable of our vehicle we purchased, we were treated like family we will be back again thank you Northside Chevrolet

  angela wilson
5 months ago
Russell was very knowledgeable and helpful. He kept in touch with me to let me know the status of my vehicle repair. While my vehicle was being serviced the battery began to fail and Russell asked the mechanic to test it. The test indicated my battery was indeed failing and I needed a new battery. I m thankful I didn t discover that problem when I was trying to get to work on time!

  Benjamin Dillon
3 months ago
Good over all experience great working with our sales person kim definitely be back for our next purchase

  Charles Vance
2 months ago
Great folks, willing to go the extra mile to accommodate the Customer, will look at the dealership in the future for an upgrade when the time comes.

  Jacklynn Woods
a month ago
Went for an oil change. Service was fast and people were friendly.

  Ronnie Bias
2 months ago
Done deal over the phone. They delivered the truck to me. Two hours from there dealership. In severe weather conditions. Couldn t ask more from them.

  Leslie Hayes
2 months ago
Katie was our sales person, she did a great job!

  Tammy Brown
7 months ago
I was hesitant about bringing it to the dealership afraid of being blown off but everyone was super nice & the service technicians were super thorough at finding out the issue with my vehicle. They couldn t fix it the same day cause it was so late but they fixed it the next day & got me back on the road in less than 24hours.

  Jefferey Bell
6 years ago
Experience was wonderful. Really personable sales people. James Brady, sales, was outstanding. Low pressure and knowledgeable. Kim in finance works very hard to get best rate possible. Was introduced to the entire crew. My wife and I were very comfortable with the experience. Drop by and ask for James Brady, you will not regret it.

  Aretta Underwood
11 months ago
Russell is very knowledgeable and is always ready to help whenever we need it. Hey in the mechanics always work hard to get us in and out as quick as possible and they always do a great job. We are very pleased with his service.

  Doug Boso
a month ago
I've always received excellent service there

  Mandy Kessler
9 months ago
Russell was extremely helpful in finding a part for my truck that was defective. We appreciate him getting it ordered and scheduling the appt for the repair quickly and easily. He's a real asset to your dealership.

  Rachel McMillion
a year ago
I always recommend Northside. This crew of people are kind and hard working. I have never felt belittled by them like other shops have left me to feel. They make the experience of routine maintenance & repairs easy. Highly knowledge and capable mechanics. Communication is on point. They have my loyalty.

  Patricia Odell
2 months ago
We have dealt with dealership for many years and the experience has been very very good

  Ronnie Lefler Jr
2 weeks ago
I seen it, I drove it, I fell in love with it, they made it happen! Excellent service.

  Timothy Young
5 months ago
Staff is super friendly and helpful. They also have superior and fast service.

  carl graybeal
a month ago
Fast and friendly service, knowledgeable techs, and fair pricing.