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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
TRIPPY HIPPY
6 months ago
Had an amazing experience at Stephens auto sale in Summersville formally king coal pre owned Ron walls went above and beyond to get us into an awesome vehicle at a great deal I highly recommend stopping by and checking out they're vehicles ask for Ron and I promise you will not be disappointed
Leotia Lake
10 months ago
Got ripped off LOTS OF MONEY GOT A 2008 MARINER the car to be fixed needs a new body I reported the problem and they refused a refund not only that they was hateful when I talked to them saying sale is final. The car cost me 9100 with the repairs I had done and the cost of the car. I paid 6700 plus title and other fees now this is a car I got one year use out of got put 18000 on it but afraid to drive it anywhere else. I think it's bad business and would not recommend this place to anyone as a matter of fact I would take my chances at buying a used car at a salvage yard. I am mad about the lost money cause I could have had something way nicer for the price that I would feel safer putting my children in. I want to thank king coal for ripping off a guy who makes less than minimum wage and taking advantage of the fact I spent cash. Do the math I paid 50 dollars a mile for this car and now it can't be used.
Mark Cook
3 months ago
Horrible experience. I bought my current truck last year, and had a wonderful experience with Ron. Went back a few days ago to purchase another and dealt with Tim. All I have to say is I ll NEVER be back to purchase ANYTHING from them EVER AGAIN. Tim was no help, acted like he had no interest in helping, and done NOTHING to help get us in the vehicle we were looking at. Very disappointed in how we were treated. No effort was put into the sale. One trip to the finance office and was told no after nearly three hours of waiting. He acted like he didn t have time to hear what I had to say. Needless to to say I left angry and will never be back
Juan Antonio Mendez
4 months ago
Terrible place was in deal to buy a vehicle on Saturday I was going to pick up the vehicle, we had already agreed on what time I was going to pick it up and they told me 1 hour before going that it had already been sold if I was already in deals with them and They sell it because they show a lack of respect and very little seriousness in their business. If you have another purchasing option, give it a try because they are very unserious in their business.
Vesta Clark
6 months ago
Great dealership! Holer at Ron Walls if you are looking for a vehicle!
Geary Smith
a year ago
Ron Walls is a very nice salesman. He worked very hard to put me and my family in a nice vehicle that we can afford. Very nice staff. I highly recommend. And if your looking for a nice honest salesman ask for Ron Walls.
Tasha
2 years ago
Shout out to Tim Huff for going above and beyond my expectations on purchasing a vehicle and also Bobby Clutter for helping me find a vehicle and great communication prior to arriving at the lot. Only complaint that I have which was out of the salesman s hands is I do not feel the vehicle was inspected thoroughly. Once arriving home a screw was found in the passenger front tire that had been there for awhile due to rusting of the screw, it was imbedded into the tire and the rubber around the screw dry rotting. I know that this is partially my fault as well for not looking the vehicle over as well. New tires will have to be purchased for the vehicle soon due to little to no tread which is an additional $800 for 4 tires. After calling the dealership I was told the inspection sticker is good on the vehicle and was put on at a tire place and there was nothing they could do to help me. Other than this issue great place to purchase a vehicle and I highly recommend Tim Huff!
Courtney Evans
2 years ago
Easy to work with as long as you feed into their pockets.. but if you dont, the Manager is very rude, cussed at my husband and looked at him like he was a complete liar. He was just mad because my husband, (who has bought from them 3 consecutive times) was looking to just sell his truck rather than trade. Then when we called to complain against his actions, a salesman said he has a lot on his plate. (Well yeah I m pretty sure we all do.) And we are not here to appraise vehicles, That s not what we do. ??? So i said But you appraise every vehicle that comes on the lot. ??? He said yes, if we sell it. Your husband is looking for the best offer. Well duh that s what you do when you sell and shop for a vehicle. LOL. They don t look to build a nice relationship with customers and they definitely do not give or have the best prices around. Very rude and just in it for the money.
Brenda Kincaid
10 months ago
Thank you Tim Huff for my purchase of a 2020 Ford Edge I absolutely love it such great service and friendly people to work with
Tiffany Neff
a year ago
Bobby Clutter was AWESOME!! And the rest of the sales team was great also! Thanks for staying late to get us in a New car.
Aj Ramirez
a year ago
Sold us three vehicles that weren't worth the price don't go to them they sold us a car that was only worth 10k and charged for 14k
Pat Wilson
a year ago
Great place to buy a used vehicle. Tom, Shawn, Ron, Bobby, and the rest of the salesman are great! Thanks guys!
WV woodsman
3 years ago
Big thanks to Neil Gregory and all the team at king coal of summersville they went above and beyond working diligently to find a bank to finance us for our first purchase a 2014 Subaru outback 2.5i premium if you have been turned down everywhere else do to bad credit or no credit give Neil Gregory a call may take a day or two but if you have a co signer with good credit they will get you financed personally would recommend them 100% great staff and buying process was fast and easy not dragged out like most dealerships
julius jr Sears
a year ago
My son just bought his 2nd car from them, we bought a 19 versa, great deals and great people
Luke Bailey
a year ago
Young man by the name of Ron hes a great dude & Salesman. I highly recommend him to anyone
Jack Holcomb
11 months ago
You got my 2016 Ford pickup from these folks very nice to deal with
Carol Young
2 years ago
Great people to work with. They really try their best to please. Thank you Shawn Byrne's.
Naomi Anderson
2 years ago
Very easy to deal with Neal Gregory was very friendly and made the process easy.. the whole process went smoothly..
David Underwood
a year ago
Amazing people and great service. If you go there, ask for Ron walls
Erica Taylor
3 years ago
Everything is so pretty and its even awesome me and my husbend knows some one that works there and they have great prices
matt teter
3 years ago
TOOK ADVANTAGE OF A CHILD AND HIS MOTHER...SOLD THEM A JUNK 2016 TRUCK FOR 5000 OVER KBB AND WON'T TAKE CARE OF THE PROBLEMS THAT SHOWED UP A WEEK AFTER THE SALE. GREAT PEOPLE HERE...STAY AWAY AT ALL COST!!!!!!
Joy Stewart
2 years ago
Awesome Salesman, Bobby Clutter and desire to help in anyway possible to get financing.
caroline tincher
4 years ago
Bought our 3rd vehicle from them always nice and helpful
Cindy Wilson
3 years ago
Shawn is a wonderful salesman. They were all nice. Thank you all.
Beth Anderson
4 years ago
They really worked hard to get us in our vehicle. I would recommend them to anyone looking for a vehicle.
Danny Hodges
3 years ago
Have very nice low mile vehicles to choose from at the best price around
jeff evans
2 years ago
Prices very high but that's a car dealership for you
Eliza Hall
2 years ago
Great buying experience! Thank you!
Lora Collins
4 years ago
Really working with me trying to find the right vehicle!!
Charmin Smallman
3 years ago
Friendly staff and easy to work with!!!