Baileys Tire & Muffler

4.6 (66)

  606 Arbuckle Rd, Summersville, WV 26651
  (304) 872-6337
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Spicy Avo
a month ago
My husband and I were travelling through to Myrtle Beach. When we came out of out hotel that morning(Feb 29), our muffler was hanging down. We called Baileys(found through google) and were told we could come right in. We waited in the office for less than 2 hours while they were servicing others already in line. Enjoyed complimentary coffee, and lots of conversation. Our vehicle was fixed and we paid and were off on our travels. The service was above and beyond. The price was exceptional (well below what we thought as travellers passing through we would be charged- some places would have taken advantage of that fact), the friendliness of the staff (and other customers) was appreciated. We joked afterward that we actually had a good time waiting for our car to be done!Thanks again! You made a repair that could have hindered our trip an easy non-event!!

  Loretta McCutcheon
a month ago
Awesome owner and staff. I couldn't have ever gotten my car fixed if it wasn't for these guys. I am so happy I finally found a place to take my car and place and people that can be trusted and also trusted to do a great job and stand by their work. Thanks to you all.

  Victor Fetter
4 months ago
Do not recommend this place they put my family in danger while traveling from NY to NC . Stopped here because wheel alignment was off and they made it worse by not adjusting the toe and camber adjustment in the wheel alignment and just adjusting the caster. There were no marks on the nuts showing they even did anything and gave me a print out of who knows what. They just take your money

  Bryan Camden
4 months ago
Just traveling through and blew a spark plug. They answered first ring on a Saturday morning. Got me in, got our vehicle up and running in no time. Made me a cup of coffee and chatted up everyone who came in while I waited. America needs these kinds of folks. Very personal and they definitely care about each one of their customers.

  Doreen Kinder
6 months ago
I was traveling and a message flash on my panel that I was not familiar with. I found them easily, by the grace of God. They checked all my tires and told me it was a sensor going bad. I was not charged. The guys were very business friendly. If I am ever in that area again and have tire problems that is where I'll go.

  Val Halla
5 months ago
I bought brand new brake pads for my wife's car..I also purchased a thermostat and sensor....she went to this place of business and they told her she didn't need the sensor nor the thermostat and had her return them to the auto parts store and then put a 20 dollar piece of plastic on and charged her 60 dollars and then and 125 dollars to install the the brake pads..... Total cost 200 dollars... And the car is still overheating because 'she didn't need the thermostat". They clearly took advantage of her.... Never again will this place receive a dollar from me and I will give bad name every chance I get

  Helen Smith
a week ago
This place and it's employees deserve a 10 star rating highly recommend

  Leotia Lake
7 months ago
Was charged 850 dollars for a 300 dollar part also didn't get what I was told I paid for so I would not recommend this place cat and manifold for a 2017 Trax built together is what I was told price 570 dollars at Adkins only got converter without them putting it on and was charged 850 do not use these people. Also the cat I got ripped on cause evidently they didn't think I'd research it was only 300 dollars at Adkins. I am really disappointed that I spent thousands and if they did this to me once then they probably did it to me in the beginning when I spent a few thousand on some parts to a car they couldn't fix . I don't know I assume if you do it once you did it before or will again. Lesson learned Bailey's won't answer there phone we done and i will let everyone know that this happened bad for business really I tried to be a loyal customer too that sucks.

  Grace Lake
7 months ago
This is thr worst place to get your car worked on they have ripped us off I don't know how many times. When they say some cost so much but it really doesn't they have taken more money from us then I even want to talk about. They don't really fix our car the make it worse. Don't take you vehicle to them.

  bruce fugett
5 months ago
Awsome place and Awsome service . I recommend them to anyone and they won t break you for there services .

  April Morris
a year ago
Great service at a great price. I don't know all of the technicians but I adore the office staff and feel very welcome when I come here. I now live in South Carolina, but I bring my vehicle all the way up here to be serviced when I come home to visit my parents. They have always done a great job for me.

  Jim Nelson
8 months ago
Took me without an appointment and got started on replacing brake pads. Quick work and even cleaned the brake dust off my rims. The longest delay was waiting for parts.

  Jamie L Greene, PRSS
a year ago
Fast friendly auto repair. Always helpful and kind and I'll be honest, I know nothing about cars and these guys could have taken advantage of that, but they do not. Always honest. Would recommend. Thank you for bringing excellence to our community!

  Vesta Clark
7 months ago
Got us in and out in reasonable time without charging an arm and a leg. The owner is also super funny and very nice!

  Al Johnson
a year ago
A small car repair, tire and oil change shop, was open on Christmas Eve and did oil change on my car for VERY, very reasonable price.No tricks, no gimmicks, straightforward, friendly and helpful Appalachian folks. Will definitely come back if I m back in town, but buying a new Tesla car might only bring me there to just say hi and smile!

  Edward Hupert
a year ago
We had a transmission issue on the way to Grandsville west Virginia, they got us in an out in two hours. Got us going safe. We might stop on the way back to Florida just to say hi. Great people. Good service.

  carpet fire
3 years ago
Super quick and extremely fair pricing! They silenced my muffler in like 30 min. If you're local or passing through don't go anywhere else for car trouble. Amazing service.

  Frank Hornick
a year ago
Very honest and helpful treat you like family. Goes above and beyond to help customers. Excellent staff knows thier stuff when it comes to fixing your car.

  Jim Berg
2 years ago
They were very thorough and professional. They squeezed me into a very busy schedule because I had broken down while traveling. They got me back on the road in four and a half hours, exactly how long they said it would take to do the job!

  Bart Lanham
2 years ago
We were on vacation camping at the Lake and came into town to grab some stuff when our low tire pressure light came on suddenly. We googled tire shops near us and Bailey s came up. We noticed the positive reviews so we stopped in. First thing we noticed was how busy the place was. I walked inside and explained what had happened with our car. They immediately send a guy outside to look at the tire and find the problem. Upon inspection of the tire he discovered a screw causing the leak. He pulled the screw out and plugged the tire and filled it with air. I asked him what I owed him and he said that it was on the house and even when I offered to pay him he refused to take my money. He told me to just spread the word and if we ever had any more trouble just remember them. In today s world to find some honesty and good will can be a rare thing. 100 percent 5 Stars!!!Services: Tires, General repairs & maintenance

  G Skeens
3 years ago
Went in to get new tires, my husband went the day before to order and pay, I came in before my appointed time, they got me in and out in about 30 minutes. The guys are friendly, and professional. I would definitely recommend, and will go back if I ever need anything else.

  Rebecca Noe
5 months ago
Decent pricing. Friendly staff. Knowledgeable mechanics.

  TrEnT TiBbIts
a year ago
Never a dull moment at Bailey s. Tubby is hilarious and a comedic relief to the dent into your wallet. No just kidding, they are decently priced, fair, and show it in their work. Efficient and reliable. If you want an even better deal, bring tubby the frontman a starbucks coffee with 4 stevias or say you support Nik Walker ministries lolService: Tires

  Chris Wolv
a year ago
These dudes are the bomb. Had a few hiccups with some things, but they cut me discounts left and right, and got what J & J couldn't do, done. Sit inside with the manager, have a cup of coffee, and be at home in this super welcoming business.

  Wendy E
2 years ago
We were driving from PA to NC and ran over a screw. Found Baileys. The owner and the mechanic who plugged our tire were both friendly and helpful. We were on our way in no time. 10/10 highly recommend!Service: General repairs & maintenanceService: General repairs & maintenance

  Ashley R. Whittington
11 months ago
Friendly environment clean nice respectful and work hard to get your vehicle fixed in a timely manner.

  Crystal McCoy
2 years ago
I love this place the service is amazing and everyone there is super friendly and they do an excellent job on fixing my car.... I highly recommend them

  Naomi Fitzwater
11 months ago
Considerate, kind, knowledgeable, and they made sure we were satisfied with what they did.

  Joshua Morgan
3 years ago
Great guys, great service. Excellent at keeping in contact with you and will even stay a little late so you can pick up your vehicle

  Misty Sigler Neel
8 months ago
Best service I have had in a long time Thank you

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-2:30 PM
Sunday Closed

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