European Car Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Skylee C
2 months ago
They go above and behind. Very friendly and very efficient/honest in what they do. I recommend them for all European cars.Thank you EVERYONE for all the help this last year with my junky car.

  Kim Staten
11 months ago
Excellent service!!! Very friendly, professional, knowledgeable, and honest. My car was limping along with issues that had several mechanics stumped. So, after hearing several recommendations for European Car Services, I brought it here; and, because of their expertise, it turned out to be a simple, quick repair, at a very affordable price. And, unlike other places I've been in the past, they repaired only what needed to be repaired and didn't attempt to add "extra" unnecessary repairs to my bill. Highly recommend!Services: Auto engine diagnostic, Auto maintenance

  Erica Lewis
a year ago
Steve is very knowledgeable, honest and trustworthy. He takes very good care of me and my family every time we are there to have work done. If something needs fixed I can trust him an know that it is nothing more and nothing less and that is just what needs to be done. Paula is awesome too she is always there to greet you with a smile and have your paperwork and keys to you asap! Love them all! Best place in WV to take your car for repair!Services: General repairs & maintenance, Brakes, Vehicle safety inspection

  Josh Chandler
6 years ago
The owner, Steve is a great guy. They had the best price for a starter for my bmw 330xi. Had to wait a few days before they could take my car but it was worth the wait. Will use them again!

  Daniel Urbisci
9 months ago
10/5 stars! Steve and his team went above and beyond to save me in a tough spot, and can't thank them enough for the incredible service while passing through on a relocation roadtrip across the country. I was driving through Charleston, WV when my BMW 135i AC compressor and serpentine belt blew, which in turn killed my power steering at highway speeds. I quickly found and called European Car Service as my battery lost charge, and barely made it there to his shop shortly thereafter without needing a tow. His team was incredibly professional, knowledgeable and helpful - immediately assisting with overnighting a new AC compressor to get me back on the road to Utah to start my new job the following week (I had about 5 days left to drive from WV to Utah when the install was complete). Between honest advice, fair pricing, and their incredible hospitality (dropping me at my Airbnb on their way home after I dropped my car off), their shop is the best in town (and likely the entire state). If you need a BMW repair in Charleston, WV, this is absolutely the place to go. You may even meet a prior America's Got Talent winner while waiting for your car :)Thank you again for everything!

  Breana Ferguson
a year ago
Most honest, reliable, efficient, and experienced professionals in this area. Rates are the most affordable for the quality of work they do. I will only be going to this business from now on for my auto work after several others in Charleston were giving me incorrect information & charging me for inspection that was unnecessary. Their personable service really outshines everyone in this area of the country.

  shawn george
a year ago
Steve and the folks at European car service are the only people my family trusts with our vehicles. They are honest, transparent and always do right by their customers. Too bad I cannot leave a 6 star review or I would, cannot recommend them enough!

  Olivia Moore
a year ago
Very knowledgeable of vehicle repair. Best customer service I've encountered. Prices a reasonable, cheaper than competitors. Speedy repairs. Repairs done correctly, quality work!Services: General repairs & maintenance, Electrical, Brakes, Oil changeServices: General repairs & maintenance, Electrical, Brakes, Oil change

  Kimberly McFall
a year ago
Steve and his team are professional and very helpful. I recently purchased a car and they went through it meticulously, repairs were priced very reasonably and completed quickly. I highly recommend this shop.Services: General repairs & maintenance, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto maintenance, Oil change

  thomas montgomery
2 years ago
Called on a Friday and as soon as they can get me in was the following week. Getting a crankshaft position sensor changed and bringing the part.As soon as my engine cold I immediately took my car in. Price was about half of what I expected and they did a very professional job!As I was leaving I had a technical question. Even though the owner was busy he took the time to answer me. It's thoughtful advice was something that I followed as a do-it-yourself repair. It fixed the problem I was having with my car stalling... Great service and reasonable prices.I have a 1999 Saab 9-3 turbo. Most mechanics will not even touch my car. Not only did they fix it, they did a great job!Service: Engine repair

  Alex Coleman
6 months ago
Very cool and down to earth owner would recommend to friends and family for anyone needing maintenance on there car.

  E L (SportsMed09MSIT19)
a year ago
Awesome family owned shop! Honest, knowledgeable and friendly! Go see Steve and his guys for all your European car care needs!

  Breanna Sliwoski
5 years ago
We were passing through Charleston and our car broke down. We looked them up on google for European car repairs and went in to see if they could help us. Let me just say that I can only hope that where we are moving will have a shop that is as honest and caring as them. If you want good service and honesty, this is where you need to go. I wish I could thank them enough for helping us when we needed it most. Wishing them the best!

  William Pepper
5 years ago
I have been a customer there longer than anyone. Steve, the owner, was in high school when I came in for my first repair. They have worked on at least 20 different cars for me, and most of the work was done after Steve took over. The goal there is now and has always been not to see how much money they can make--the goal is to try to make repairs economically consistent with the best interest of the customer. All businesses should be this way, but many are not. That is why this business has flourished in a declining market. So if you demand immediate repairs, go to the dealer and pay for that. But if you want your problem intelligently fixed with your best interest at heart, go here.

  John Williams
5 years ago
Had my water pump go out on my LR3 at 6:00am, and I was about 30 minutes from south Charleston. I tried calling several places to see if they could fix it the same day, but had to leave a voice message at every one of them because on average all the shops don't open till 8:00am. I got a call back from the owner right at 8. Told me he either had, or could get the part immediately and to bring it in. Once I got there everyone I dealt with including the owner was really awesome and understanding. The job took 3 hours and was much cheaper than I thought could be expected. He also replaced some worn-out belts without even having to ask. We were back on the road by lunch :). By far the best service I have ever had.

  Al James
6 years ago
Have used this shop for everything from older VW's and Mercedes' to later models of the same...They have provided me with nothing but the best service at a reasonable price. If the fix was something simple that I could do myself, they would tell me so. Honest dealings with them on every occasion keeps them very busy. Believe me when I say that their service is worth the wait if need be!

  William Stilwell
8 years ago
While traveling through Charleston WV my '91 Saab 900 Turbo suffered a cracked oil line resulting in a Sunday overnight stay since no repair shops were open. Monday morning involved calling multiple shops looking for Saab service. I respect those that did not wish to help with such a vintage vehicle but the sole shop that was immediately willing to help was European Car Service on Mac Corkle Ave S W. Owner Steve responded to my voice-mail within 30 min telling me to come in and happy to help. I arrived and rolled into one of the bays to point out the problem. I told Jeff the lead tech what needed repair. Parts being delivered by a relative only needed swapping out. Jeff tackled the oil line removal before the parts arrived saving time so everything was ready for the install. The shop was very busy with work on all types of European imports in three long bays but they all accommodated my car knowing the urgency of my travels. There was even another Saab customer with a roadside breakdown that was being worked on between scheduled drop offs. Their work was superb and expeditious being completed by the time I returned from lunch. The atmosphere was friendly and chatty allowing me time on the floor observing initial work by Jeff who had experience with Saab. I noticed their specialty was Mercedes but saw Porche, Jag, Audi, and a Volvo in the bays. It appeared to be a favorite shop of local clients given their labor rates and testimonials by customers in the queue. I took photos during and after repairs to show others the high value of this place. I would highly recommend this classic repair facility to other locals and those just passing through. Blessed the good Samaritans for their dedication and hospitality.

  Frank Hairston
5 months ago
This is a great environment and wonderful service. They price fairly and always willing to help.

  Jim & Correy Mountaineers
6 years ago
I've used Steve for over ten years. He is reliable and honest, the two most important things to any car owner. Jeff, his lead mechanic, knows his business inside and out. The reason I give them five stars is because I can't give them six.

  Kay Hall
6 years ago
My car was towed to European car services in South Charleston, WV and the tow truck driver said they are the best. Steve's service's is a wonderful place that fixed the problem! Couldn't ask for better people.

  EDWARD OPERATIONS
2 years ago
I brought a car to Steve a few months back a BMW 328 which needed lots of work Steve has been nothing but helpful to me and my family during this horrendous vehicle experience Steve now has the vehicle again and everything is set to be fixed by the time he closes for the holiday I'm looking forward to picking my car back up and journeying back to Florida knowing that European Auto has gone through the car thus far everything perfect very nice polite and professional definitely willing to go the extra mile to satisfy that customer thank you Steve I'll see you this week can't wait to get my car, stay tuned the car hasn't made it past sisonville and I am over 6 thousand in so we will see how this is handled this morning and I will be sure to fill you in this review has been modified from its original content, being that a man has his word and Steve has broken that we will see, the car is know back in our possession we have had a few minor issues we are working out which I believe to be straightened out, at this point, I would recommend European Auto To Anyone needing extensive European service by a group of guys willing to go the extra mile to satisfy the customer, Thank you for putting up with us I know we are quite a crew as well.

  Ian Former
6 months ago
They referred me to a shop that could handle my situation and for that I give the. 5 stars!!

  Tom Robertson
a year ago
My Wife and I have been customers of European Car Services for over 20 years on both our cars, excellent work and great people

  Kelley Coleman
2 years ago
Owner is very nice. He is reasonably priced. And has done a good job working on my Mercedes. Thanks Steve

  Jessica Princeton
3 years ago
A great service technician and person ed by bmw and my benz and he has the best prices in town take your vehicles and there and you willBe very glad you did !!!!He the best!!!Services: Carburetor cleaning, Electrical, Auto engine tuning, Oil changeServices: Carburetor cleaning, Electrical, Auto engine tuning, Oil change

  Jonathan Saeger
6 years ago
I cannot thank the people here enough. Traveling from Illinois to North Carolina my water pump died at 4:30 pm. They got me in and fixed it right away. The people here are the nicest folks I've ever met. Thank you thank you thank you!

  O Miller
10 months ago
They went above an beyond in fixing my Porsche. I am a happy customer.

  Anthony Jones
a year ago
If you want your car done correctly and have patience then this is the place to take your BMW . Very very honest and nice

  Malik Sawalha
7 years ago
Dealing with European car workshop since along time. Very professional and honest. Always stand behind their work. Highly recommended.

  James Caraballo
5 years ago
Steve is a smart, honest, businessman and a friend of the community.He employs hard workers, and I get answers from him and his when I ask the right questions.