Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Randy Hughes
a month ago
Today's visit was pretty good, and a lot better than ones in another of their stores

  Jefery Elmore
5 months ago
These guys are the tops!!! Not only were they friendly and knowledgeable, they were patient with my works limited auto repair knowledge. Eric was particularly helpful in that his mechanic skills foresaw details that surely would've cost me had I not beeninformed.

  Sibyl Bare
3 months ago
Very professional, knowledgeable, and do very nice.

  Eric Meadows
5 years ago
Always fast and affordable service and parts plus they carry limited edition Monster Jam trucks.

  Danielle Hall
a year ago
This was better then they normally are but still wasn't happy I think we had a new guy and not upset about that but the others there just ignored the fact we was there so long never offered to help the guy help us but they wasn't rude like most advance auto parts so that's a plus

  Melissa Freeman
7 months ago
Customer service was fantastic and we got a Great Deal on supplies.

  Joan Ledford
2 years ago
Have used this store on 2 separate occasions, when traveling through this area; just great staff!1st time - one of the staff replaced my front wiper blades in a rainstorm; and 2nd time - one of the staff replaced my battery & had me back on the road in SHORT time! Will continue to stop at this specific store, if anything is needed when traveling! Kudos & keep it up!!

  Beth Campbell
3 years ago
I was getting ready to leave for the beach so I stopped here and had my oil checked and the power steering fluid checked. The girl who came out with me was so helpful! She helped me find the right oil and power steering fluid and put it in for me. She also sprayed my battery terminals with a can of spray that they had been using so I didn't have to buy any because my battery terminals had a lot of corrosion on them. Great service!

  David Hartsaw
a year ago
I'll consistently drive the additional distance just to shop at this location. Friendly service, helpful staff and just an overall good experience.

  Crystal
2 years ago
Went in to buy something to get my air caps off my tire. They let me borrow their plyers to get them off. Then asked about new air caps, They had some and so I bought them. They were very affordable.

  Barada Nels
6 years ago
These guys are really helpful and the store will normally have your part in stock. The prices aren't horrible, but simply cannot compete with the internet. So if you need a part locally and need it now, then definitely give them a shot.

  Randell Williams
5 years ago
The employees aren't that friendly but I could've just got a bad employee. Other than that the lay out of the store is well done easy to find parts, and enough room in the aisles to feel comfortable.

  John Fields
2 years ago
I don't know why you offer free battery installation , when you clearly do not, there was one person that is working the front and every one else is in the back. She went back to get someone to change the battery and no one would do it. So I had to change it. I am on disability with a extremely bad back. This will be my last time in the South Charleston store, I would have left then but my car would not start..

  Bry Lyo
5 years ago
Ive had a stroke and i go to therapy its in the same parking lot i just got done with therapy and my car wouldn't start i called them for a jump and they said nope and hung up im no more then 10 feet from back of building i use to work there years ago but now i know i made the right decision i will never be back in there not helpful at all poor customer service

  Natalie Israel (Chocolate. Vibe)
3 years ago
Grate the staff was very helpful even came out to help resolve my problem although I still have to order what's needed the was very helpful so now I actually know the name of the care issue I'm expecting

  Sly Deskins
5 years ago
If you order online to this store, expect to wait an eternity like everyone else. It seems due to 'numerous cancellations' of online orders they have stopped picking orders as they are received. So you will have to wait on Randall to browse parts for his 92 Camaro for 'quotes' then step up to the counter and send the kid hunting for your order. Really only benefit is the online discounts anymore.

  Cheryl Gwinn
4 years ago
Always very helpful and knowledgeable about a item i need for my jeepThe staff is professional, friendly and greets you on arrival in the storeIve been going to the South Charleston location for over 10 years and these are the reasons I continue to come back

  Dakoda Coco McCoy
5 years ago
These guys are always proffessional. Quick to get you taken care of. There prices are almost always cheaper than autozones. What they dont have in stock they can order for you and have it the next day. My "go to" for auto parts.

  Professional Legal Process Services Dunbar WV
a year ago
Fast and friendly service, the right parts at a good price. Order online and pickup in 30 minutes.

  Mark Nunley
a year ago
Some times it is best to get original parts like alternators and sometimes the oem parts do fine.

  Brian White
3 years ago
If you don t want to install my battery, I m sure your competitor will. Won t spend my money at your store with your rude staff.

  David Log
4 years ago
Counter help very knowledgeable. Got right part 1st time. Price better than average. Will shop there in the future.

  Bryan Wray
2 years ago
Very nice employees, they took care of my needs quickly. Thank you

  Jeff Ellis
3 years ago
It fall in love with a product and can't live without it make sure u buy what they got when u need it...went back today to get some floor cleaner for vehicles and supposably they don't sell it anymore but amazon does....

  JAX Sky Pilot
6 years ago
The guys here at South Charleston, WV store extremely knowledgeable and helpful... I have mobility issue, they replaced a light bulb under the hood and read a check engine light code for me.

  Patrick Rose
2 years ago
Very clean place very friendly people help me with everything I needed and got me out of there in a hurry not very crowded

  Sarah
10 months ago
Not very many car accessories. Very helpful with basic car parts.

  Jesse Lovejoy
5 years ago
Very helpful staff with some great loaner programs. Staff are knowledgeable and were prepared for any questions I had.

  Shane Scyoc
2 years ago
It's Advanced Auto! Your a fan or your your not! Everyone I know hates or love there auto parts store. I personally like Advanced Auto so I rate it high!

  Teri Thaxton
2 years ago
Had a question they tried really hard to find an answer. They got it. Well pleased with over the top service help.