Nicholson Auto, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lizzi Oliver
8 months ago
They illegally took ownership of my son in laws car wen they towed it and had the title put in their name even tho my son in law paid the same day to get it out. The female in the office is a rude and thinks she s better than everyone. The lawyer said it s definitely illegal what they did and my son in law could pursue it. My father worked for this company for years and I don t remember ever having a problem as long as Barb and Kitty was in charge. They don t deserve a rating but it made me chose one so they got one star. It s a whole mess and lots of unnecessary costs that Nicholson won t cover bc of their mistake.

  CQQP Cooper
4 months ago
These guys are great. Nice young couple owners and operators. Made a bad situation a lil more easy to deal with.

  George T
a month ago
Thank you for getting me out of a bad situation.Awesome!

  Abigail Bennett
5 years ago
Walter was awesome! He was extremely professional and was very nice. He even messaged me to let me know my vehicle arrived at its destination. I don t know if this is common practice with this establishment but I certainly appreciated it and feel Walter went above and beyond his job requirements. Thanks Walter if I ever need another tow I ll request you.

  janice fury
7 months ago
Excellent, service, wonderful, kind caring people who runs business. Really care about there customers and their community

  William Smith
4 years ago
Totaled my car and got towed by this company. They treated fairly in price but that is not the only reason for the 5 stars. Everyone at this company treated me as friendly as possible i felt like i was among friends the whole time. For a bad situation they helped make it go as smoothly as possible I am truly grateful they were the ones to pick me up. I would recommend them to friends and family

  Cute Gemini
2 years ago
I wrecked my car and went to get the stuff out of it. I had just gotten the car a little over a month before I wrecked it and thought I had lost it forever but the woman gave me the opportunity to possibly get it back at a good price. I smoke grateful. Very professional.

  Annette Sites
5 years ago
Keys Locked in Vehicle in WV 'Boonies'Rolland was very kind, efficient and customer service-oriented when working with both my husband and I on the phone. Walter, the rep that came to my husband's rescue showed up right on time and got the job done quickly and efficiently. We would highly recommend Nicholsons and will use them again if needed. Thanks Rolland and Walter for your service to the community - and to folks like us that have 'one of those days.' Appreciate it!

  Ryan Gambittt R
3 years ago
Took the day off work, found a ride to Salem, and was on my way to pay them $700 to get my vehicle at noon on a Wednesday.. I called ahead to double check on the total and was told that there was no way I could pick it up today because no one would be there that could handle the bill..??To add insult to the injury, they still hit me for the lot fee that day and continued charging me lot fees everyday. Then they even had the nerve to say that I could've gotten it out that day if I would've showed up.??! What!!?? I even have the phone calls recorded where they said it was impossible to get it... So then why would I continue driving an hour there?? Talk about a racket..So I had their money and wanted to give it to them. I still wanted to reach an equitable solution... After being cussed by the manager and one of the drivers, I asked for the owners contact information (and you can guess how that went). so after she refused to give it to me, I searched everywhere for their info and finally found them on Facebook messenger. After multiple attempts explaining that I was having a time-sensitive issue that I would greatly appreciate their help with, I never got so much as a response. Sucks.. Especially since I lost a $6,000 vehicle because of some dmv bs and a tow..... Or rather a tow company ...Some lying crooks.... Avoid at all cost.SMH.. wow. It was my vehicle, just as the title states. I just hadn't gotten it registered yet = obviously why it was towed. Nice tryService: Car towing

  Aly Starr
2 years ago
We were told $90 at pickup and then it jumped to $175. Also the female that works at the front desk is rude and judgemental. She thinks she can speak to people however she wants and they are to take it bc shes the "boss". Worst tow company ever.Service: Car towingService: Car towing

  William D Tatro
4 years ago
Let's company zap to lutely the worst tow service ever to open for business. They steal from your client. Severely damage My vehicle. And then laugh in your face and calier they're not responsible. Keep that in mind. And be very very cautious. If you ever get 4th Gen. Do their business.

  Joshua Bissell
6 years ago
Great people work here at Nicholson's Auto Repair and Towing. I have had my vehicles towed by Nicholson's, their tow rates are reasonable and they also do State Inspections. I remember my dad use to have Todd's Exxon for towing and inspections. Todd's Exxon closed permanently in 2002, when I was a teenager, we started to use service from Nicholson's since.

  Lakisha Powell
5 years ago
Walter the wrecker driver is awesome we were broke down with 3 kids in the rain with a broken muffler and he did an amazing job getting us all fixed up. Thank you so much Walter!!!!

  Adam Carpenter
6 years ago
Worst establishment ever. Less than 8 miles away from me and wouldn't tow me. ALL Towing in Doddridge county is complete garbage. Pretty bad triple A had to get a company from clear over in New Martinsville to tow me thus leaving me to sit here on the side of the road all day.

  Gene Davis
6 years ago
Nicholson auto are great people. They are dependable and fully equipped to take care of your vehicle.

  General Lee
2 years ago
See these guys going 80mph+ on route 50. If that's their mentality then I'd never use them.

  Dick Chambers
2 years ago
Staff was friendly and helpful seem sincere in there concerns very respectful

  donnie stonebreaker
4 years ago
I'm a tower at another company so I can't give a five but what a great company

  Kayla Hebb
a year ago
Very professional, friendly, and helpful.Thank you guys for everything.

  Missie Rodriguez
11 months ago
Great people, willing to help me in a pinch

  TiffnHTM
3 years ago
Professional towing. Very nice driver. Will use again!

  Donna Jo Crawford
3 years ago
Showed up within a short period of time a s got us right out of our icy driveway. Thank you!!

  Michael Dudley
3 years ago
Great people to work for as well as great services when needServices: Car towing, Local haulingServices: Car towing, Local hauling

  James Brady
6 years ago
Towed my car and lost it...Having to settle this in court. TERRIBLE service.

  Adam Zahradnik
2 years ago
Great local tow agency!

  Dick Chambers
2 years ago
Friendly helpful staff

  Rick Thomey
5 years ago
Great service

  Joe Kovar
3 years ago
Respectful Polite

  Mike Burks
6 years ago
Got a sticker

  Daylon
6 months ago
Excellent place. Good people . Thanks for everythingExelente lugar . Buenas personas . Gracias por todo