Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Charles Jordan
7 months ago
Very professional, very helpful Auto Zone. These people were ACTUALLY ABLE to get me a starter for a Club Cadet UTV. And next day to beat it all. Which was surprising. An Auto Parts store, GOT ME A STARTER for a Side by Side. I dont know if all locations are the same, but the store in Ripley WV pulled off the unexpected. Thanks guys.
Alex Burdette
10 months ago
Got some amazing help today from two awesome employees. I had went to advanced auto parts store in Ripley for a brake light that had turned on. They told me that it was impossible to use a reader for that type of dash light and that I needed to go to a shop for a diagnosis. I found that unusual so I called AutoZone. I was told that they could check it out no problem. They helped me figure out my problem and even gave me a comprehensive print out that would help with other issues. I would recommend stopping here for knowledgeable help.
Amanda Domer
5 months ago
They are always friendly and helpful.
Diana Haynes
a year ago
Bought myself a new vehicle and went that same day to buy new wind shield wipers. I bought the more expensive pair. Had the male worker put them on and he had trouble taking the old ones off and putting new ones on. About 4 or 5 days later I noticed the brand new wipers where leaving scratches on my wind shield. My husband checked wipers and noticed a plastic piece was bent. Fixed that but now I have to go and replace my wind shield and I haven't even had my Kia for 2 weeks!
Evan Hughes
7 months ago
Could be better could be worse they tried telling me they didn't have a belt in stock that I had called about the day before when they told me that they had a ton of them in stock
Amy Good
6 months ago
Great service. Chris is always professional and helpful.
Stacy Brewer (Anna S. Lae)
7 months ago
Shoutout to Seth . Excellent customer service, knowledgeable and willing to go the extra mile to help. Thank you!
Amberosa Pena
a year ago
This place of business is always very clean apon my arivial. They always have very friendly staff. They can acomplish finding the part i need in record time, even if i just am trying to explain it by the way i think it looks or is suposed to function. Their return policy is great. So i would like to strongly recomend this business to anyone needing anything auto related.
Nikki Nieto
4 years ago
Their prices are usually cheaper than the other auto part stores near me. Staff members are all nice but I prefer to go when Brenda is working...that lady knows her stuff and is always very helpful!! I never have to make a second trip to get the correct part when she's there.
Coby Fields
11 months ago
Ordered parts online, it was waiting on the counter when I arrived. Awesome associates were extremely helpful and friendly.
James G King
a year ago
They do more than try, they get you what you need at a decent price, always with experience you can count on.
Kimberly Mozena
3 years ago
My husband, sis in law, and myself were traveling from Myrtle Beach on the way back to Michigan and we broke down. We pulled into Auto Zone to get a tool to check the lug nuts and the two working in the store were AMAZING! They kept the store open late and called a local guy to help us out. We are so GRATEFUL! A HUGE shoutout to Chris and the lady working with him(I'm so sorry I can't remember her name). But you two are wonderful human beings!
Rev. ByrdMan (Bear to my relitives)
11 months ago
The people here are very helpful. This is my go to place for car parts and repair. Thumbs up
George Jones
3 years ago
Excellent service, Excellent personnel, Excellent quality! I felt totally comfortable while the Manager assisted my vehicle and he is who I will look for any time I am visiting that location. He was awesome!
cormac gaming
7 years ago
A good place to go and be ignored. Of the four times I have been in there, not once has anyone ever greeted me (even being the only customer in the store), often, the employees won't stop having a conversation to ring you up.I actually walked around the store in circles, just trying to get an employee to achnoloage me, and became bored. I actually turned off a computer and turned around some displays, just so they would be aware a customer (or a ghost) was in the store.I feel sorry for whom ever is financially responsible for this location. These employees seem determined to seen customers the 1/4 mile down the road to the Wal-Mart.
Dinah Burdette
2 months ago
Had everything I needed.
Anna Shelton
a year ago
Miss quote me on a price and didn't say anything until it was to late to go somewhere else. So ended up costing me more than it should have.
Michelle Winters
4 years ago
Wonderful customer service experience! I can't remember the lady's name, but she was so sweet. Went there April 2019.
Rocky Simmons
a year ago
The employees r always helpful, they wasn't on their cell fone"s either. Also the store was clean
David Goff
2 years ago
Very helpful and informative. When they didn't have the item I needed they pointed me to a different business.
Alicia Rice
2 years ago
They helped me determine why my check engine light was on. It took a few tries, but they kept at it until it read correctly
Joseph Starcher
5 years ago
Good place to get your parts. They have most of my parts in stock and easy warranty exchange. Also good to the fire departments!! I will continue shopping here!!
David Lilly
4 years ago
Always have what you need or will order it in as soon as a truck comes in you item is there usually overnight or within 2days depending on what you order. Reasonable prices and friendly staff
Michael England
11 months ago
Friendly employees, always ready to assist.
Wanda Lilly
7 years ago
The employees here are very polite, kind, and helpful. I see no reason to go anywhere else for my car needs. Thanks for being a great store.
John Brundige
2 years ago
Patient, kind and helpful. They honor a veterans discount and had what I needed in stock.
Linda Hill
9 months ago
They had what I was looking for. Thanks you for the great work
Jim Radcliffe
2 years ago
Always glad to do business with Brenda, Marcell, and Joe. Get what I need and I'm out of there. Fast and friendly.
Erik Kirksey
a year ago
They were very helpful in the prices were descent
Matt Big
5 years ago
Great place great service.