Nelson Auto Sales
4.1 (28)
319 Veterans Memorial Hwy, Ridgeley, WV 26753
(304) 738-9290
nelsonautosalesonline.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Antonevich
2 months ago
Spent the usual 3+ hours with the Sales Rep, comparing different vehicles and prices. Found a vehicle I liked, and was going through the process of obtaining a loan. While waiting to hear from the Loan Officer, another Salesperson SOLD that car to another person,, Stealing the Commission from the Lady I was working with. BAD MOVE Steve!Found out later that this dealership has a habit of charging a couple extra thousand dollars above standard prices. Only reason I put the 2nd star is because Nan, my Salesperson was Good at her job.
Sean Cooper
4 months ago
I had always heard great things about this dealership but unfortunately for me I had problem after problem with the car I bought from them. A few years (and thousands of dollars) later I went to trade the car in somewhere else and found out that the car had frame damage from a previous owner which essentially made it worthless. They sold me a car priced higher than the bluebook value that had reported frame damage on it. When I called Nelson about it I was told "An accident report is an accident report, it doesn't really mean anything." I probably should've pushed them to make it right but there was no initial offer on their part and I was completely turned off from dealing with them ever again.If you are interested in a car from here make sure to spend the money for a carfax report to make sure they aren't ripping you off.The only reason they got 2 stars instead of 1 is because the service team was always willing to work with me and give me a loaner car anytime I took my car in.
Steve Owens
a month ago
Nan was very helpful. Excellent purchase experience. Vehicle has been reliable.
Jeremy Springer
a year ago
Excellent buying experience. Extremely nice vehicle sold by a friendly and helpful staff. They also found me financing over 1% below my own personal credit union rate. Will definitely look here first for future purchases. Thanks Matt and David!
James Gillen
4 months ago
Been helpful and friendly every time. No hassle, no pressure
Lawrence Remaly
2 years ago
Thank you Matt, David & Kristen. We bought a 15 passenger van for our church - The Life Center @ Sharing Life Ministries in Ridgeley. This van will bless our church for years to come! Thanks for everything!
Matthew Humbertson
a year ago
People were nice but our vehicle was absolute garbage from the day we got it nothing but issues owned it for 3 months they offered to buy it back for 12k less than what we bought it. Do not recommend
DAVID DINARDI
7 years ago
My wife and I have purchased 3 vehicles from Nelson. All purchases how been excellent. 09 Buick Enclave in 2011. 2011 Mercedes Benz C300 in 2014 and in September 2016 bought a Nissan Rogue. I'll never go anywhere else.
Gregory Justin Athey
3 months ago
Very good thank u fixed my tag light
Jackie Rafferty
2 years ago
The sales people at Nelson's treat you like family and I want to say thank you , must say best experience ever would recommend this place highly thank you so much love my Kia soul thank you Casanova lol your the best Nan thank you for your patience,Thanks also to Matt
Choices Derek Smith
a year ago
Excellent expierence and superb customer service. Nan and the team went above and beyond with our purchase. Thank you for helping make what can be a sometimes stressful situation smooth and seamless.
Owen Grayson
3 years ago
Great experience. I absolutely love the car. Great selection and they don't blast your credit to everyone. They find the best lender and go from there! Thanks guys!
CJ Sarver
a year ago
Nan was such a Amazing help and I m so glad that I came to Nelson s! I wish I could give them more then 5 stars!
Troy Winkler
3 years ago
My second purchase from Nelson no pressure and Steve is great goes the extra mile to get ya in the vehicle you want thanks again steve and nelson for all you have done for the wife and myself definitely will continue are business with you
Robert Weimer
7 years ago
Nelson Auto Sales has a friendly no hassle environment in which they allow you to look and test drive without making a person feel pressured to buy. If its not on the lot they will look for the one your looking for.
Carlee Beal
2 years ago
Nelson s is the best place to buy a car! All the staff are so helpful!
Linda R
a month ago
Love my new car
Colton Carrigan
a year ago
Great experience, very helpful. Nan was the best to work with!
Ashley c
7 years ago
TERRIBLE BUSINESS! I don't know how they are even open still. They sell vehicles above NADA pricing making it hard to get a loan and refuse to lower. THEY SELL VEHICLES OUT FROM UNDER PEOPLE.
Jess Donaldson
5 years ago
Devin and I had the most smooth sailing car purchase ever! Thanks again, Steve!