Accessibility
- Wheelchair accessible parking lot
Offerings
- Oil change
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Augustus Swaim
4 months ago
Mr. Austin was awesome - professional and so helpful. Stayed until we arrived after we had our trailer breakdown while traveling through West Virginia. We were so happy to find him and his shop. Even more thrilled with the exceptional service at a reasonable price. Can not recommend Austin and his business enough.
Dylan Phillips
3 months ago
On a road trip from NY to SC for the Thanksgiving holiday, my car hit a road hazard that punctured the engine block and left me stranded in the middle of my trip. Hatchers repair answered my call when all other local shops were closed, helped connect me with a tow truck, and even recommended a dog friendly hotel where I could wait with my wife and dog while he had a chance to work on it. Unfortunately, the engine was totally shot and he quoted me a very fair price to replace but it wasn't worth it to replace the engine in the old car. The owner was very patient with me while I talked to insurance and arranged alternate transportation. He even drove to the hotel, picked me up, took me to his shop, helped me load all of my belongings from the car into his truck and took me and my stuff back to the hotel. His kindness and compassion greatly helped me to get through this stressful event. In the end, he only charged me a very modest diagnostic fee. I asked him if I could pay a little extra for all of his extra time and trouble and he refused. He continued to be very communicative and helpful with me for the following two weeks during which time my insurance harassed him until they finally settled the claim. While I did not get the opportunity to experience his workmanship, his kindness and customer service was top notch. Highly recommended!