K&A Used Autos

4.3 (80)

  3220 Charleston Rd, Poca, WV 25159
  (304) 610-5417
  kausedautos.com
  Claimed

Car dealer Truck dealer Used car dealer

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shawn Mace
3 months ago
Super easy to deal with . Made sure all my requirements were met. Went out of the way completely to make sure I was satisfied. I ve had other dealerships tell me to hit the road for simply asking them to fix something before I bought it. Not with these guys. Thank you Mike. Chris and Nicole . Keep shining

  Lawrence Burgess
2 months ago
Phone conversations with the owner a bit stiff, as if I were wasting his time.Despite this, the staff is phenomenal. Communication top notch. Though smaller selection, it was worth the drive away from the metro due to lack of "used car salesman" vibe.If given the opportunity, I'd happily become a repeat customer.

  Jenny Newhouse
3 months ago
Bought a new car today for my boy, the experience was good and the service was fast. They offered to fix the window that wouldn t roll down as well.

  Crystal Bartram
a month ago
Absolute straight shooter! Tells you where they got the vehicle, what they did to it, what it still needs. Sells for a fair price! Great sense of humor as well. Very knowledgeable! Definitely good people to deal with.

  Johnny Ferguson
4 months ago
BUYER BEWARE!I had a wonderful buying experience. There were many great choices, and the service was excellent. Unfortunately my happiness only lasted 3 days. They sold me a car that needed an entire transmission. The 6k repair bill is more than the worth of the car. The owner is mysteriously MIA so after a week of attempting contact we are giving up.

  Mike Haynes
3 months ago
Nicole was awesome to do business with. Great customer service. If you're looking for a great deal on a used vehicle I Definitely recommend checking them out!!

  Adam Brown
2 months ago
Buyers Beware!!!! Sold as is car lot. Go through it with a fine tooth comb. Car I bought broke down pretty much right out the gate. Engine/oil light lost my brakes. Several parts ruined for lack of oil. However they did fix it after several failed attempts. Finally get car back. Get half way home. Stop to put gas in get back in start car starts missing and check engine light. Find out it has a bad head gasket using coolant like crazy. Call them back to let them know and was told it was sold as is. This all happened within couple hundred miles (it s a hundred miles from the lot and back to my house) Offered 200 toward 2000 dollar repair.smh BAD experience for me. GOOD LUCK!!!!!

  Austin Copley
6 days ago
Got my first car from here highly recommend this place cars are in great condition under the hood

  Caila Redd
a month ago
Super nice and easy to deal with! I'm so grateful for everyone there helping me find a new car. :)

  tory eaton
a month ago
Great service, bought the car today really love it so far. I will update if anything goes wrong.

  Alex
5 months ago
If you re looking for a a great reliable vehicle come down to k&a used autos out in poca.. Nicole is wonderful to deal with best experience I ve had in a long while .. will be coming back for any and all title work needed

  Elizabeth Battle
3 years ago
Love the Jeep I bought here, and the honesty of the salesman/owner (Kris). He was not pushy or "salesy" at all, and even met us at the dealership on a Sunday when he wouldn't normally be there. Great price, too!

  Van� R
5 months ago
Best customer service. Employees were friendly patient, and very helpful. Quick replies to messages. The went above and beyond my expectation. I would definitely recommend.

  Ian Bourgeois
a month ago
Owner was easy to work with and we were able to negotiate a reasonable price that we were both happy with.

  Zay Brown
a month ago
The customer service is excellent! Will be coming back when I need another vehicle.

  LeAnn Walker
5 months ago
Nice vehicles and very friendly people first vehicle buying at a lot thank u so very much will be coming back if I need another vehicle thank u

  Ty Chi
5 months ago
11/10 !! Highly recommend to anyone on the market for a car Nicole & Kris made sure I rode out in my brand new car !! Tell a friend to tell a friend, this is the place to go !!

  Clint Hollandsworth
2 months ago
Had wonder experience and very kind and very polite company to work with and good vehicles

  Tammy Cochran (MARRIED RAYMOND C.)
4 months ago
The lady their was really nice we took a couple cars for a test. My mom got the kia. And went home with it... thanks

  Amber Pauley
9 months ago
Great prices and customer service. The owner Kris made sure everything went smoothly and got us in a vehicle we love.Very pleased with my experience. Highly recommend this dealership!

  Shawn Morriston
3 months ago
Very helpful and kind. Very nice selection of pre owned cars. I recommend them.

  Devon Means
9 months ago
Too cheap to even put inspection stickers on vehicles they buy to resell, and they won't even put actual washer fluid in them, they just use tap water. They won't tell you about any problems a vehicle has unless you notice and ask about it, and when I went to look at a Mercedes they had, they had it running on arrival which didn't allow me to cold start it to see how the starter was operating and if it had any exhaust leaks and what not. The starter is on its way out of the vehicle and I severely overpaid for it. If they were more honest and open about their vehicles, I would recommend them, but find a different dealership, I would give a 1 star but the lady there was rather nice but the guy has an attitude and made it unenjoyable to speak to him, and I'm willing to make the repairs on the vehicle I got, but for anyone that's not mechanically inclined, stay away.Edit: Wouldn't matter if I told you about the faulty starter, you would just tell me it's an "as is," vehicle. I didn't find out about it until after it was bought.

  Marti Carpenter
a month ago
Very nice guy I felt he was up front and honest and willing to negotiate

  brian mclaughlin
a week ago
Knowledgeable salesman easy to deal with good cars!

  Amelia Legg
4 months ago
This place lied about the condition of a car after saying they check them all then told us they fix any issues before the car is bought then refused to do so. I would not buy anything from them

  Jackie Toler
3 months ago
Amazing service, great and friendly people. A bunch of great cars!

  Brooke Duke
a year ago
Husband wanted a subaru for a work vehicle. We researched for months before finding one here which is a 2 hour drive from us. We secured financing and called to let them know that we were interested in their legacy and would be down and at what date/time. They said no worries, and had it ready when we arrived. After test driving it, we found an outback that was more to my husband's liking and conveniently at the same price. They had no issues with us taking long test drives and transferring the loan to a different car, especially since the bank took longer to send them the money because of the transfer; they did not get angry or antsy with us while we figured it out. Very laid back and they made it a simple process for us.

  Crystal Hudson
5 months ago
Easy to look around and buy a great car for a great price! Thank you for making this so easy.

  Ethan Hedrick
3 weeks ago
Great service,best salesman I ve ever dealt with

  Selena Lozada
a year ago
Dishonest company!! Do NOT waste your time. I very recently purchased what I was convinced to be a decent vehicle for around $10,000 with simple/minor issues that the owner stated he would fix. Recently the car began smoking and was taken to the repair shop, come to find out the vehicle has around $17,000 worth of repairs needed including needing a new transmission and engine and has been deemed undrivable. The repair shop informed me that the issues with the vehicle are not new and have been ongoing for a lot longer that I have had the car, to which my extended warranty I purchased would not cover due to the length of time the car had to be damaged. I contacted this company from which I bought the car about a month ago and per the owner Kris Dotson the car was sold as is and the car was running fine when you drove it off the lot . I feel that the issues I am having have been ongoing and the owner sold the car without full disclosure of the problems. Kris stated he had no intention of trying to reconcile the situation. Very dishonest and unfortunate situation from this company. I am a single mother who works 6 days a week and with no means of transportation currently, now daily I have to rely on the help of others.

  Opening Hours

Monday 10 AM-6 AM
Tuesday 10 AM-6 PM
Wednesday 10 AM-6 PM
Thursday 10 AM-6 PM
Friday 10 AM-6 PM
Saturday 10 AM-6 PM
Sunday 10 AM-6 PM

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