Johnny Auto

4.5 (91)

  3200 Murdoch Ave, Parkersburg, WV 26101
  (304) 893-9444
  facebook.com
  Claimed

Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hersie Parrish
6 months ago
Please don't take your vehicle to these rip off artists.They had my car for 27days..just stringing me alone,when and if you could correspond with them.Over 500.$ And broke down a week later with same problems.I urgent anyone and the community to come together and call these husslers out! If you don't trust me,then just drive by the place, looks more like a junkyard than a reputable car repair.Dont believe any of the good reviews.. Probably a bunch of scam like Johnny's Auto.. Sincerely, HersieServices: Air & cabin filter replacement, Auto engine diagnostic

  Brady Donaldson
6 months ago
Literally the best staff for people who don't know anything about cars. Would trust them to watch my vegetable grandma for a week while I was out of town. 5 stars.

  Madison Cox
11 months ago
These guys do great work for an extremely fair and honest price. I ve taken my Subaru here for two different issues in the last couple months and they got it fixed quickly with an appointment set just a few days before.Service: Auto engine diagnosticService: Auto engine diagnostic

  Chris Keel
a month ago
They are not Johnny's no more they are Moore's now same people are working there though they still do great work too

  Kasie Starcher
3 years ago
I was on my way home and out of nowhere my vehicle had 5 lights come on, overheated, power steering went out, belt broke and I ended up **luckily** in the parking lot of Johnny Auto before my car completely shut down. They walked out to check on me, diagnosed the problem, ordered parts, and had me all fixed up with a thorough inspection - fixed the problem - to make sure everything was working correctly to get me and my 2 daughters safely back on the road within 2 days. I was super impressed, and happy with the pricing too!I'll definitely be back! Nice fellas who work there. I asked them their names when I went back to retrieve my vehicle after the 2 days. Justin, Matt, Steve, and Daniel - thank you. You gave me hope in my car when I was ready to throw in the towel!THANKS JOHNNY AUTO! I'll definitely be back for all mechanical work from you guys.Services: Tires, Auto engine diagnostic, Air conditioning, Battery

  john carter
3 years ago
Went in for a state inspection two different times. Didn't have to wait long and they didn't just tell me what was wrong but were able to show me on the car. If you like to do your own work they won't try to force you into getting work done at their shop either. Told my parents to go there too and they were very impressed. I haven't taken my cars anywhere else since moving here from Morgantown.

  Gary Cheeseman
a year ago
These guys are fair up front and do good work. Been taking them quite a bit of business in the past couple weeks and haven't been let down once!

  Janet Laird
6 years ago
The first time I went here, I had a very loud exhaust leak. Upon checking they found a couple bolts had came loose and tightened them up - no charge and sent me on my way. Today I was there for an oil change (best prices I ve found) and they did a state inspection. Employees there are very nice and respectful. I appreciate having a place where you can take your vehicle that is reasonable and trustworthy. They will have my business in the future.

  Brent Null
5 years ago
I needed brakes and called for an estimate. I was satisfied with the quote and asked them how soon they could see me and how long would it take. They said I could bring it in now and it would take about an hour to fix. I headed over and they took my car right in. Due to the wrong tool being delivered and them having to send someone out to get the RIGHT tool, the job took 1:45 instead of 1:00. They were very apologetic and gave me $10.00 off the cost for making me wait. I call that excellent customer service. I was not upset at the wait, things happen. They went above and beyond to make sure I was happy. That says a lot about the company. I will recommend them without reservation and take my car back for future service and repair.

  Vale Morroway
3 years ago
One of the best auto repair shops around. Very nice staff, very understanding and will help you out a lot. Doing extra things to help get you back on the road while also not overcharging like some shops around here.Highly recommended coming here if you need any work done to your vehicle.Only form of complaint is its parking lot which is on the smaller side, and with lots of people coming here it can be a bit crowded car wise. But if it's that busy then you know they are doing something right.The guy running the counter was super nice and helped me out a lot and was very knowledgeable about cars. There is also a snack and drink machine and a window to look out into the garage.

  Terri Napper
a year ago
They are friendly, very honest and treat you and your automobile right. I have been happy with my service every time.

  Mathew Stollings
3 weeks ago
Worthless do not take your car there !!!!

  Wendy Smith
5 years ago
I'm sorry to have ti do this but I am changing my Review if this place. So I took my Pathfinder back to the guy I thought was so honest and for the most part he was. He looked at my truck and said the bearings need changed I asked if he could do it (he said yes you bring me the parts and I can't guarantee the parts but I can guarantee my work) so I found the parts at AutoZone and we set it up to be done next day so next day I brought the Pathfinder back to be fixed and they was nice and gave me a ride home and came back and got me to pick it back up. Really cool of them. Got there paid Jason the mechanic that fixed my truck and went to leave and that's when I noticed my BRAKE light was now staying on. So I went and got Jason and showed him he said he didn't touch the brakes so he didn't know. But he did take a few mins and looked at it and took a wire off the brake system and sprayed cleaner in it and poped it back on. The brake light went out. So we all think it's good now I leave and it seems to be fixed this death wobble was almost gone and the brakes seems to be ok so I decided to take my truck on the freeway to see if the wobble was gone at higher speeds then just in town. So I go across the toll bridge and get up to 50 the speed limit and when I got to the red light I hit my brakes and instead of stopping like it always had I went through the light and almost t-boned a women and kid. Like I stopped the brakes and that didn't work so I started pumming them but still couldn't stop like my tires didn't stop rolling I tried to locked them up and they kepted rolling. So my brakes are not the same as when I brought it to Jason to fix the bearings. So I called the shop and the lady answers and I tell her who I am and what had just happened and she tried to say I already had a brake problem and that this shop don't guarantee the work she told me to look at my receipt she wrote on there they did not guarantee the parts or the work and I told her no ma'am you do not guarantee the parts because I brought them with me I wouldn't expect you to guarantee something that didn't come from your shop but Jason promised he guaranteed his work she said no he's my husband I know he doesn't guarantee his work now dose that even sound right. Well I know my brakes were just fine before I took it there and luckily we have a mechanic that's worked on this Pathfinder for the past 10 years and I have every receipt of everything that has ever been done on this Pathfinder and I've never had a brake issue so I can't in good faith or good conscience give this place a good review. I am pretty sure he did fix the bearings that seems to be better and I don't know what happened to cause my brakes to not stop me like before. But to make promises you guarantee your work and then your wife acts like that on the phone not good for business there is more I could say about this place but I think this is bad enough. My regular mechanic is looking my truck over now it's a shame cause he did a great job on my old man's truck that Jason guy even helped us save money and has been a pretty good mechanic. I really can't help but to think this is one of them places that take care of people they think knows about there vehicles and screw the ones over that don't they just got it wrong this time because this little woman knows more about cars than the average one

  Fuchsia Saarinen
3 years ago
Great service, great work, affordable price. I stopped in by chance when my truck suddenly started making a bad noise. I was very pleased and this is now my go-to shop.

  Robert Ruble
3 years ago
Friendly, knowledgeable, great customer service, and they can usually get you in quick, within the same day or next. Tell them this ..."Rob with the f150 recommended that I come here!!!"

  Charleigh Patton
3 years ago
The best mechanic shop ever!!! They are honest!!! They try to help you every way they can!!! They do great work in a timely manner!!! I wouldn t even consider ever going to a different mechanics in this one!!!Service: BrakesService: Brakes

  Steven Truax
3 years ago
Fair prices, straight forward and really stands behind his work. Have had work done there 3 times and had great experience. Will not go anywhere else.

  Brian Bush
11 months ago
Good place to get you vehicle fixed. They do great work and in a timely manner .

  Nate
3 years ago
Would highly recommend anyone with any issue or questions go here and they will never do you wrong. Great service and even better prices.

  Tracy Bradberry
2 years ago
GREAT GROUP OF GUYS!!! EXCELLENT WORK VERY PLEASED!!! WE ENDED UP THERE ALL DAY!! BUT WASN'T ANY FAULT OF THEIRS!!! AND THEY MADE IT RIGHT!!! THIS IS THE PLACE TO GO!!!

  Tink TheVampQueen
3 years ago
Always nice and fast, plus great prices! I love going here for my car needs.

  Linda Roberts
3 years ago
Justin and Corey are the bomb!!!!They don't do work that is not needed and they explain why and how something is needed or not... and I love their personality and customer service!!!Thank you!!!Service: BrakesService: Brakes

  Makie Murphy
3 years ago
Very friendly, helpful and fast, love supporting small businesses, keep up the good work guys

  Connor Radabaugh
3 years ago
These guys really know what they're doing, they figured out my problem and had it fixed in no time. High recommend these guys to anyone!Services: Tires, Steering & suspension repair, Wheel alignmentServices: Tires, Steering & suspension repair, Wheel alignment

  William Duliere
2 years ago
Suspension work was done correctly without spending a fortune. I would definitely use againService: Steering & suspension repairService: Steering & suspension repair

  Steve Collins
3 years ago
Great shop, honest people that treat customers well. Affordable and friendly

  Leah Dickel
5 years ago
Never have to wait long. Gets the job done right. Rick is the best!

  Alisha Flinn
2 years ago
Very honest and nice guys!! Def the place to go for honest mechanics!!

  p0ck3ts07
3 years ago
Friendly customer service, clean environment, fast and reliable work.

  Willow
4 years ago
Very professional, goes into detail what is wrong and what needs done. Honest above all.

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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