Bucky's LTD. Auto Body
4.7 (327)
35 Restoration Street A, Martinsburg, WV 25404
(304) 263-6903
buckysltd.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
tater tot
a month ago
My Toyota Tacoma was hit back in September got it fixed in February.... There were few things that needed done.... They made it right even called me back for better spare tire..... They do great work.... My paint body works look good... You can't even tell I was in accident.... Them guy at bucky are awesome..... Thank you again Mary G
Tina Mcpherson
2 months ago
The only shop in town worth going to where I can expect my car to actually be as they say it is when I pick it up. The guys at Buckys are friendly, knowledgeable and will make sure you know exactly what's going to happen with your car.
Krista Youtz
a year ago
Update on 4/10/2023 I received a hand written apology in the mail today and a check to cover the cost of detailing my vehicle AND an Olive Garden gift card. Although I really appreciate this from them, I was not at all expecting such a nice gesture to fix this issue. They did make it right in the long run and I do appreciate their business. Like I said the paint job is excellent and they are a good,, well known business in this area and they do great work!The work they did to repair my vehicle was great but upon picking up my vehicle from the shop it was filthy on the drivers side floor and my passenger side window wouldn t go down. So I called and spoke to the young lady at the office and she was very apologetic about the mess and asked me to bring my car back. Well they fixed the wire inside my window that wasn t tucked in probably from the repair that caused my window not to go down but then returned the vehicle to me yet again with a mess on the floor and I couldn t wait another 20 mins for them to vacuum it. I ll find another shop to do my repairs next time.
Greg Ahern
a week ago
I couldn't ask for better service. My car looks great. Thanks to the team at Bucky's
michael Gavin
5 months ago
This is the first time I ve used Buckys. It was recommended by my insurance company. I looked at other places based on reviews a pig Buckys and I m glad I did. They have my vehicle ready over a week before they said they would did the great work. It looks great I would highly recommend.
Lin Toland
3 months ago
Excellent work done right, the 1st time. We'd been warned that there could be some hidden damage and there was, but Bucky's folks found the right parts in short order. They even matched the 4yr old paint perfectly very pleased with the work. This is a Family owned business that does a lot of Quality Work and I STRONGLY recommend them...
Deborah Stiles
6 months ago
What a great friendly place! Now, Google maps may take you not quite to the front door of the establishment, but that's ok; everyone is helpful and you do find yourself after a moment or two up front where the office is, where the friendly office staff take care of you. I needed some auto repair done, and while they couldn't do this particular job, I was quickly given this information with some suggestions on where else to go in the area to get what I needed. And no charge for their looking over my vehicle! I'd recommend this business if you need body work done.
Edward Sneed
3 months ago
Excellent repair work done by these guys!
Richard Welsh Jr
4 months ago
Very satisfied with the work they did. Work was completed when they said it would be. Office staff very courteous and professional.I would recommend using them.
Eri Knipple
6 months ago
Great customer service. I couldn't be any happier with the work that was done to my vehicle. I wish this business all the best and keep up with the great work. Definitely recommend it
Logan Byers
a year ago
They did a great job on my truck in a timely manner. My truck needed significant repairs and my insurance was only covering my rental for 45 days. They couldn t guarantee it would be finished by then (depending on how long it took parts to ship), but promised they would try their best to get it done beforehand. Sure enough, it was done just before the deadline and the truck looks great! This is the second time I ve brought my truck here and they ve provided great quality work and friendly customer service both times. I would recommend them to everyone I could. Great job!Services: Tires, Painting, Body & Trim
Kenny Anderson
2 weeks ago
They are amazing. The process was great due to amazing people and timely service.
Robert Deline
5 months ago
Very good job. Buckys handled everything with my insurance and the turnaround time was excellent!!Service: PaintingService: Painting
Kee Peterson
5 months ago
Very friendly local shop! They kept me informed through the whole process. They made drop off and pickup very smooth
Anthony Harley
6 months ago
I used this place for a State Farm insurance claim and it was headache free. Scheduled drop of for the car and it was done in 6 working days. It looks as good as new.
Megan Light
7 months ago
Bucky's was great in getting our vehicle back to New condition, had a piece of metal hit our car. The ladies in the office are a hoot.Only thing I noticed was tape residue on windowshield and little overspray from primer, pretty sure we can buff those off.Service: Body & TrimService: Body & Trim
Tracy Navratil
8 months ago
The work was "ok"The fact that they came up with excuses every time you called to find out the progress was pretty bad. They had my vehicle for almost TWO months. Was supposed to be worked on, then they said parts were backordered, twice. Two different people gave me two different stories, so who was right?? The mechanics who actually deal with the parts and told me they were there or the receptionist who is paid to tell stories. As for the work, the parts did not line up smooth to edges on anything they did. I have used them in the past and was very happy, this time not so much, very disappointed. Guess they took advantage of the fact that my insurance allowed me a rental for 60 days and didn't prioritize or work claims in order. You live, you learn. Took it from the collision shop to the dealer and traded it in before I go worked over any more.
Daphne R. Tucker
2 weeks ago
Needed an estimate and they gave me great customer service. Their work was great too.
Frederic D
7 months ago
My 2 month old Mustang Mach e was hit by a careless driver causing $15000 in damage. When I got the car back it looked brand new. The other great thing is that the manager of the shop, John, took care of all the interactions from the insurance company. I did not have to do anything but pick up the car.
Ruth Clark
7 months ago
Awesome people work here !!Very helpful and very professional !!Did a great job on my Honda !!Also got my car back in a timely fashion.Well recommended !!!Services: Painting, Body & Trim
Brandy
a year ago
The 4 month wait was quite painful. But in the end they really did great work on my 4 Runner. The paint is an exact match! And the ladies in the front are sweet as candy! They even finished it a week prior to the promise date!Service: Body & TrimService: Body & Trim
Billie Garde
a year ago
My car was damaged while I was in the hospital - Bucky s took care of everything, coordinated with my insurance company seamlessly; and after I was discharged coordinated with the rental car place. It made management of a major inconvenience - no car and insurance claim very stress less!!! Very unusual these days. Recommend them to anyone in need of car repairs.Services: Painting, Auto engine diagnostic, Body & Trim
Kim Brannan
6 months ago
Great experience for my damaged vehicle. Very professional and helpful. The car repair is like new!Services: Steering & suspension repair, Painting, Body & TrimServices: Steering & suspension repair, Painting, Body & Trim
Sarah B.
6 months ago
My vehicle was returned to me looking better than it did pre-accident. I was very impressed with their service.Services: Painting, Body & TrimServices: Painting, Body & Trim
Ronald Canby
6 months ago
I would highly recommend this auto body shop. Very well pleased with the work done to my vehicle. Thank you.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
James Rose
2 years ago
Travis does an excellent paint job on motorcycles! Very polite and professional. I highly recommend him for your paint needs!!
Susan Arlitz
a month ago
Great customer service. Highly-qualified and highly recommended.
USCG Mark
2 months ago
Have always used Bucky s for our car repairs. Work is guaranteed.
Ann Shaffer
2 years ago
I have used Bucky's on all my cars for decades. Once I went elsewhere; never again! Bucky's has replaced a side mirror for me and also given me several quotes and they always come in cheaper than anywhere else and do a better job. I recently had my hood, trunk, and top repainted and they did an excellent job at the lowest price. One local estimate was twice as much! I trust Bucky's to come in at or under estimate with an excellent job on time or sooner. Great people to work with as well. If you know nothing about cars (or everything) TRUST BUCKY'S. Expect a follow-up courtesy call.Services: Painting, Body & Trim
mathew may
a year ago
My car was heavily damaged from running over a deer. The work performed by this company was amazing and they were able to get it fixed quickly. They listened and addressed all my concerns and couldn t be happier.Services: Painting, Body & TrimServices: Painting, Body & Trim