Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melinda Hamwi
a week ago
Anna Kirk, my Erie insurance agent, gave me the referral in April. He came looked at it & said no repair needed.August 2023A rock hit my windshield on the interstate.The next day, there was a crack across my windshield.Contacted Derek and he agreed to do the repair after I sent the information. He quoted me a price and we set a date.8/25/23He and his helper complete the repair in my driveway. He knocked on my door AFTER the replacement. He didn't get my keys BEFORE as he indicated in text that he would need.He claims he does a pre and post inspection, but it didn't happen that day.8/29/23I send a text with a video that my windshield wipers are not working properly & glass is all over my dash. His response is who is this and there should be no glass. Really 4 days later? He ignored me until I reached out to Anna, then I get a response. Something he should've done as a courtesy.8/30/23He adjusts the wipers and attempts the wipe up the fine glass and other debris not cleaned on the 25th. (pre-post inspection done though) & leaves me his brother's business card because I'm also having HVAC issues. I asked where his helper was...He or his helper broke my visor on the passenger side & won't own it. Subaru confirmed that I couldn't break it ADJUSTING it occasionally to hold my sun visor. The area it's in coincides with a windshield repair. I reached out to him to pay for the repair & he refuses do it. I wasn't asking for the estimate price, just my deductible for using my Gold warranty. That's when I learn about the pre-post inspection he performs so this doesn't happen?Once I said my neighbor had cameras pointed at my driveway, he calls. I didn't participate in the PRE & IF A POST WAS DONE, WHY WAS HE BACK ADJUSTING MY WIPERS AND CLEANING UP GLASS? He Did not follow his Own protocol!Did I mention I was still under anesthesia on the 25th???Ironically, I had to contact Consumer Protection as stated to Anna.
Amy Ray
a year ago
Our truck was broken into while on vacation in Charlotte NC. I contacted 6 companies trying to get the window fixed and most wouldn t answer or call me back and the ones that did couldn t get it fixed for at least a week. Once back in WV I found Butterworth Auto Glass, I contacted them and left a voicemail. The owner was very quick to respond. He came out that same day and fixed the window. HIGHLY RECOMMEND! Great customer service and prices! Not to mention the new window looks great!Service: Auto side window replacement
KATLYN B ESTEP
a year ago
Derek replaced my windshield a few weeks ago and he made it such an easy process. He came to me the day after I called! So thankful we have a local guy who does great work! Use him, you won t regret it!!Service: Auto windshield replacementService: Auto windshield replacement
Rachel Adkins
a year ago
Road debris shattered my windshield. Butterworth Auto Glass was able to replace it at a much more reasonable cost than their competitors and they came to me! They were able to work with my schedule and we re very professional and kind during the whole ordeal. Would 100% recommend them over anyone else.Service: Auto windshield replacementService: Auto windshield replacement
Joe Cobb
a year ago
Great guy to deal!!! Always kept me up to date a made my windshield replacement a breeze , Best prices in town!!! Will be using him for all my future needs!Service: Auto windshield repairService: Auto windshield repair
Cheryl Young
a year ago
Butterworth Auto Glass was contacted and the next day replaced our Departments utility vehicle! We were very pleased with their work as well as their speedy response!Service: Auto windshield replacementService: Auto windshield replacement
Shianna Shanklin
a year ago
Derek was very professional, fast & convenient. Cost was better than other glass company s.We will only be using Butterworth Auto Glass from here on out.Service: Auto windshield replacementService: Auto windshield replacement
emilia flores
a year ago
quick service and very friendly, a great price for a local business. will use if i ever come into windshield problems again and recommend to everyone else who does!Service: Auto windshield replacementService: Auto windshield replacement
Devan Green
a year ago
Great service, he was very reasonable and got it done the next day. If I need any type of auto glass he will get my work. Thanks manServices: Installation, Auto windshield replacementServices: Installation, Auto windshield replacement
rose ayoob
a year ago
Hands-down best windshield replacement business in the state. I will trust my jeep with no one else.Service: Auto windshield replacementService: Auto windshield replacement
Nick Hunt
a year ago
Derek did a excellent job replacing my cracked windshield and was very convenient.Service: Auto windshield replacementService: Auto windshield replacement
Josh Lowe
a year ago
Best auto glass company in the area with pricing far below any other!
Patricia Morris
a year ago
Highly recommend. Replaced windshield on my 2022 Mitsubishi OutlanderService: Auto windshield replacementService: Auto windshield replacement
Justin Young
a year ago
Amazing customer service!!! Needed a repair quickly, I explained the situation to the technician and they were there within the hour. Very professional and experienced.Service: Auto windshield repairService: Auto windshield repair
K M
a year ago
Quick response, great comunication and excellent work.Service: Auto windshield replacementService: Auto windshield replacement